Stayed at the hotel for a week as part of a state delegation attending an annual meeting at the Georgia Conference Center. The staff is truly exceptional: Kayla, the guest relations coordinator; Martin, the bartender at the lounge in the lobby; Bridget, at the front desk; and countless others (sorry I cannot mention each and everyone of you!) The service was outstanding. Housekeeping attends to the room in the AM and again in the PM (turn down service and a room refresh.) Nice! Bottled water is complimentary. Complimentary coffee is offered in the lobby on weekdays (and is, of course, also in your room.) Jellybeans and iced tea were offered each afternoon (also complimentary in the lobby daily.) While the dining options in the hotel are pricey, there were many other reasonable options available in the vicinity of the hotel. I stayed in an accessible room (walk-in shower, closet rod & bathroom hooks were at the height necessary for someone in a wheelchair.) The room was large; had lots of lighting options, several chairs (both upholstered and desk-type), a comfortable king-size bed, and many amenities (wooden valet, bathrobe, shoe horn and polishing cloth; shower cap-so many hotels no longer provide them-plenty of soft towels, extra pillow & blanket, and daily newspapers,) The outside view was nothing special (street, office buildings, restaurants.) I only had two things that were disappointing during my week: the water pressure in the shower was low and the Internet in my room required a daily charge (I think that Internet service should be complimentary in this day and age!) While I paid the charge for the service, I discovered that it only entitled me to use Internet service in my room; I wasn't able to access the service in the meeting rooms even though they were located in the hotel. The AC was finicky at times, too. There was one other little glitch: the elevator that allowed guests to get to the meeting rooms was out of order one day. That was a hassle for the disabled guests. Fortunately, it was repaired within 24 hours. I would recommend this hotel to anyone seeking excellent service and a convenient, downtown location.
- Official Description (provided by the hotel):
- The Ritz-Carlton, Atlanta is downtown's premier business address and a luxurious oasis in the heart of the city. Awe-inspiring interiors create an unequaled environment for work and play. Surrounded by the state's centers of finance and government, and just minutes from the Georgia Aquarium and sports events, The Ritz-Carlton, Atlanta is ideally situated. ... more less
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- Also Known As:
- The Ritz-Carlton Atlanta Hotel Atlanta
- Ritz Carlton Atlanta
- Atlanta Ritz Carlton
- Ritz Atlanta