stayed here for two nights, walking in, an employee asked if I wanted champagne. Valet was fast, check in the same and everything was explained. Being a first time at the Ritz, up to the room, clean and elegant. Got the car out of valet fairly quickly. Bottled water at the valet stand. Upon return, I noticed you needed to use your card key to use the elevator. Funny, cause when I got to my floor, there was a young lady who did not fit the Ritz customer look who sauntered to the other end of the hall. I slipped into my room. The hallway lights was bright as it shined through the gap of the bottom of the door. Ah, a bath towel fixed that. Noticed there was no electrical outlets by the bed stand, I think mentioned in one of the reviews. Turndown service was good, replacing items that had been used. Breakfast was good and included with my rate. The second day, I spoke to Harold, the omelette station chef, very personable. Fitness center was clean with newer machines, bottled water and fruit. Only thing I would mark down, but it was not hotel related, was the traffic jam trying to get to the hotel Saturday night. Seems like everyone and their mother was cruising down Peachtree. Everything was fine with checkout and while checking my folio once I arrived home, I noticed an additional breakfast charge. I called the hotel who referred me to accounting. Cassandra from accounting said she could not look up my reservation, so I emailed her my confirmation on the spot. The next day, I received an email that the charge was reversed. Three days after that, the reverse charge was on my credit card account. Oh, did not notice that the business center was closed on the weekend, to print the boarding pass. The desk directed me to the smaller business center on the first level, did the trick. First stay at a Ritz, makes me consider staying at Ritzs on my next travels.
- Official Description (provided by the hotel):
- The Ritz-Carlton, Atlanta is downtown's premier business address and a luxurious oasis in the heart of the city. Awe-inspiring interiors create an unequaled environment for work and play. Surrounded by the state's centers of finance and government, and just minutes from the Georgia Aquarium and sports events, The Ritz-Carlton, Atlanta is ideally situated. ... more less
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- Also Known As:
- The Ritz-Carlton Atlanta Hotel Atlanta
- Ritz Carlton Atlanta
- Atlanta Ritz Carlton
- Ritz Atlanta