The service is just what you would expect from a Ritz Carlton. While you are checking in you are offered a glass of champagne and every afternoon there are jars of peach and vanilla jelly beans. Valet parking is quick and if you need to be downtown the location is very convenient. Lobby is smaller but very nice. Rooms are fine--nothing special but roomy. and clean. Complimentary water and turn down service. But the price is a lot cheaper than most Ritz-Carlton's (except maybe for valet parking) and we were pleased with our stay.