My husband and I were visiting Atlanta for our anniversary using Marriott Rewards points. I requested a high floor but they put us on the 4th floor. The front desk staff was rude and every request was greeted with aggitation. We requested information on an event and the concierge never called us back. We finanally had to go to the Concierge desk and ask him but he was so overwhelmed. Didn't know if he was coming or going. They also charged our debit card instead of our credit card for incidentals which we were told by the front desk manager that he would correct the problem and come Monday morning the charge went through. This staff was the laziest group I've ever encountered. The room was nice. The parking attendent harrassed you every time you left the parking garage asking if you had paid for parking in advance. We'll NEVER stay at this location again. Not worth the hassle.
- Official Description (provided by the hotel):
- Located in Atlanta's most vibrant neighborhood, the Residence Inn Atlanta Buckhead hotel is the perfect choice for an extended stay in Atlanta, GA. We know exactly what you need for stays of one night or several weeks. Whether you're planning a short or longer visit, this Atlanta extended stay hotel provides great service, friendly staff and many amenities. Our Buckhead suites feature full kitchens, separate living room with sleeper sofa, work space and wireless high-speed Internet. Our extended stay hotel in Atlanta is just minutes from Buckhead's gracious homes, elegant shops, fine restaurants and exciting night life. Enjoy a complimentary breakfast buffet and a 24-hour self-serve marketplace. Stay fit while traveling at our fitness center. Take advantage of our grocery shopping and dry cleaning services, which are available on-site. For small gatherings or off-site meetings, Residence Inn hotel in Atlanta is the perfect choice, with a meeting room that accommodates 35. Start planning your stay today! ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn Atlanta Buckhead Hotel Atlanta
- Atlanta Residence Inn