We stayed here for a business trip to Atlanta. We were pleased with the hotel overall. Nice facility; nicely decorated lobby; impressive atrium; very friendly and efficient front desk staff; clean rooms with nice basic furnishings and appointments; very good and comfortable beds; very nice spa, pool, fitness facilities. A couple of minor points off were that maid service knocked on our door before 8:30am on our last morning to clean the room and we weren't even out of bed yet. We also tried to call room service on our last night and could not get an answer after trying a few times. Front desk did take our order for room service quickly and efficiently when I finally tried calling them. No in-room mini refrigerator, which would have been nice. None of this is a big deal; minor stuff. One sore point is that this hotel wanted to charge $15 per 24 hours of in-room internet service. This just seemed like gouging to us. It's not as if it would cost them anything for us to access their wireless network. You can do it at Red Roof Inn or Starbucks, for heaven's sake, so why not a "4-star hotel"? I was told I could go to the lobby for internet, but would have to pay to use it in my room. Very disappointing experience in an otherwise nice place.
- Official Description (provided by the hotel):
- Enjoy a luxurious stay near the Cobb Galleria at Renaissance Atlanta Waverly Hotel & Convention Center. Our stunning hotel in Atlanta, Georgia offers a dramatic 14-story atrium for relaxing and socializing, and it provides AAA 4-Diamond accommodations ideally situated near Braves Stadium and SunTrust Park. ... more less
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- Also Known As:
- Renaissance Atlanta
- Atlanta Renaissance