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“Great service!”

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Renaissance Concourse Atlanta Airport Hotel
Ranked #52 of 171 Hotels in Atlanta
Honolulu, Hawaii
1 review
“Great service!”
Reviewed October 18, 2013

We booked my 80-year old mother-in-law at the Renaissance Concourse as a stop-over on a trans-continental trip. She stayed a few days to get adjusted to the new time zone, and the staff was very helpful, providing her a book on Atlanta and directions to the bus and metro. They were quick to pick up and drop off at the airport. The prices were VERY reasonable, as this was the off-season. On her return trip home, she wanted to stay there again, but it was near Christmas. I called Marisa Rivera, the concierge, who was able to get a deeply discounted rate for my mother-in-law, thereby making her stay affordable. THANKS FOR THE GREAT SERVICE, Renaissance!

Room Tip: Ask the staff about rooms; they have different views.
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  • Stayed December 2012, traveled with family
    • Value
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Helpful?
Thank HumFish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,274 reviews from our community

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Rating summary
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Palmdale, California
Level 4 Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 15, 2013

This is a great hotel for arrival,overnight for connecting to international flights,and departure for returning home. I have only shared comments with Marriott on this great location over the years. Front desk service, restaurant/bar, hotel pickup, and especially the concierge lounge are exceptional. Kudos to William for his welcoming smile and great service for the last seven years. Given the diversity of travelers, leisure, business, and in transient, the evening service is always a nice touch at the end to the day. Lynn, who provides morning service equally represents this property at the highest.

Another plus is the free shuttle service to and from the airport where you can catch the MARTA which provides service for miles around the city with bus connections at most stations to the outskirts. I was able to utilize MARTA to the next hotel I will review.

My arrival was October 2 for one night and my departure stay at this hotel for one night was October 9.

All about Marriott. Look for my reviews of three other properties during my week in Atlanta.
,

Room Tip: If slight airport noise is an issue, request a room on opposite side of hotel. High floors are grea...
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  • Stayed October 2013, traveled with friends
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Helpful?
2 Thank 1retired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana, United States
Level 4 Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 14, 2013

I don't stay in a lot of hotels. However for the price of this hotel it did seem to fall short to me. First off you had to pay $ 16.00 for self parking, witch I've never had to do before. Then once checked in we were looking to see what their breakfast options were....well lets just say $ 85.00 a night does not get you any kind of breakfast. I've gotten more for less with Holiday Inn hotels. But I will say this was a very nice Hotel, clean and I really like the old school décor.

  • Stayed October 2013, traveled as a couple
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Helpful?
1 Thank Dustin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, Virginia
Level 6 Contributor
263 reviews
204 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
Reviewed October 8, 2013

This hotel has one of the best Avaition Photography spots in the country...

Half of the hotel has balconies that basically sit right off two of the parallel runways, however the rooms are pretty soundproof..there is an occassion where you might hear one of the those loud MD-80's, but for me, I love planes so it doesn't bother me..

We were hear for the Delta Airlines Avaition Collectables show and Photography..

We were able to check-in early and we're in Room 820...

The rooms have a nice, modern and fresh feel both of the times that we've stayed at this hotel...

The staff are always very friendly no matter where you are in the hotel...

Johnny the Transportation driver is always so friendly & cordial, it is a great first impression when you see him at the airport to pick you up..

I will say the shuttle, does service three hotels, but the Renaissance is the main one...

The hotel also boasts an indoor heated and hottub and a fenced in outdoor pool...

I will say that there are no real restaurants right near the hotel but only a 5 minute walk or quick drive...

We will definately return year after year just because of the views and the location...

Great job Renaissance...

Room Tip: If you don't want to see or hear the planes, then make sure to ask for a room facing the west...
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  • Stayed October 2013, traveled with family
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Helpful?
1 Thank caneshockey31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Live Oak, Florida
Level 6 Contributor
168 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed October 7, 2013

I was delighted with this hotel. A lot of people get a balcony and watch the planes. However, we just wanted to relax and watch TV. Our room was so very comfortable and quiet. The hotel and rooms are very clean. The tile is white and I did not see one speck on the floor...I actually looked. There was a separate area for the toilet with wallpaper to look like books. They provided a small toothpaste which is so useful when I travel. The closets were huge. There was a small refrigerator that I discovered much later on. It was an added bonus and is hidden in the cabinets. Staff was excellent. It starts the moment you arrive. The Valet manager was such a nice guy and was so helpful. the gentleman who carried our luggage to the room gave as much information as he could. HDTV was available. Be ready to pay for internet access in the business center and in the room. I believe parking is about $14/night. However, the hotel was great and it came with a price to match. What we did to save money was to park in another hotel was a parking company for $28. for 9 nights since we were flying to Boston and then taking a cruise.

Room Tip: If you want to see the airplanes coming in, ask for a balcony
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  • Stayed October 2013, traveled as a couple
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Helpful?
Thank liveoak_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa City, Iowa
Level 3 Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 2, 2013

We checked-in and found the requested crib was already set up well in the room. What's better -- first time ever for us -- was that a small box of Johnson & Johnson infant products was put on the crib. Very pleasant surprise!

Overall staff were very helpful. However, they looked very stretched and tired. I don't know if that's their usual state, or just on that day since a big event was going on. I hope the management could pay attention.

The room is spacious but old. Noise insulation from the airport was not of the best quality -- compare Westin Detroit Airport. But our sleep was OK.

  • Stayed September 2013, traveled with family
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Helpful?
Thank charlesdwang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munster, Indiana
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 2, 2013

Stayed there with a large group (300) of new employees to a professional services firm. Food and special activities abounded as the firm essentially owned the place and put its best foot forward. So did the facility. It is one of those old hotels which has been restored and the restoration could go either way. This one kept the feeling of an old hotel with the hotel feeling old - quite an art to do well. The color scheme is decidedly neutral, employing a lot of white and grey - but it didn't feel overly cold. The rooms are comfortable and clean, and surprisingly quiet for being literally at the airport. The food was very good and the service was capable - the servers actually made you feel welcome. Mr. Grace is a trip.

Room Tip: If possible, stay opposite the runways.
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  • Stayed September 2013, traveled on business
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Helpful?
Thank Urbane_Hoosier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Concourse Atlanta Airport Hotel

Property: Renaissance Concourse Atlanta Airport Hotel
Address: One Hartsfield Centre Parkway, Atlanta, GA 30354
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Romantic Hotel in Atlanta
#36 Family Hotel in Atlanta
#41 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Concourse Atlanta Airport Hotel 3.5*
Number of rooms: 387
Official Description (provided by the hotel):
Enjoy first-class accommodations near Hartsfield-Jackson Atlanta International Airport with a stay at Renaissance Concourse Atlanta Airport Hotel. Our comfortable and convenient hotel in Atlanta, Georgia offers luxurious rooms and suites within perfect proximity to the airport, Clayton State University and the Georgia International Convention Center. ... more   less 
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Also Known As:
Renaissance Concourse Resort
Renaissance Atlanta
Atlanta Renaissance

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