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“Nice hotel but construction and fees” 4 of 5 stars
Review of Renaissance Concourse Atlanta Airport Hotel

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Renaissance Concourse Atlanta Airport Hotel
Ranked #42 of 177 Hotels in Atlanta
Charlotte
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice hotel but construction and fees”
4 of 5 stars Reviewed January 22, 2013

Agree that the hotel is very elegant and the views of the airport are amazing. We went to see the planes but the construction was louder than the airport itself. They were running jackhammers when we arrived at 4:30pm on Saturday. We asked when it would stop and they said 6:30pm and then start up again at 9am on Sunday morning. There was no notification on the website or when we called about the construction. We asked for a roll away bed and were told there was a $25 fee which was not listed as a fee on the website. And then we were charged $16 for parking each car (had 2 cars), which was listed on the website but thought was too high for the location. Between all of the noise and fees, we decided to move to another hotel, which ruined our weekend because we came to see the planes land.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank dools102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,078 reviews from our community

Traveler rating
    450
    397
    127
    68
    36
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184
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387
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (340)
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English first
MO
Level Contributor
128 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed January 22, 2013

We stayed here on the evenings before and after an international flight. Shuttles run the short drive every 20 minutes. They even adapted to a heavier load day with more buses. No worry here! Everyone we encountered on staff was courteous, friendly, and professionally helpful. Nice, large, clean room on both stays. I thought flight noise might be a problem...no, slept well. Remodeling continues on upper floors, but stopped by an appropriate evening time.

(Hotel...time to review the pay for wifi decision.)

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank cte39794
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 19, 2013

Even though I went for a business trip, it ended up being a holiday, spending time with family who lived in Atlanta. It was pride to bring them to this hotel, because the layout is absolutely amazing. As you walk towards the front entrance, the doors automatically open up. Glass elevators in the center were a welcome change from the traditional elevators in the corner of the building. Rooms were large and clean. They replenished the consumables every day, plenty of newspapers to take in the lobby, to last a whole day. Courteous staff. The only things that they could improve upon is 1) maybe have a coffee machine in the guest rooms 2) offer free coffee in the lobby, provide better parking rates and maybe, allow an hour or so free parking, instead of charging from the first minute and allow in/out privileges to guests who are parking overnight.

Room Tip: The hotel was full when i stayed - got a room on the fourth floor - still was quite nice. I am sure...
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank canadian040258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed January 18, 2013

This was a pleasant surprise as I didn't have very high expectations. When I arrive in my room, there was a tray with cheeses and fruits and a bottle of wine. I was there for a business meeting. But it set such a nice tone for the rest of the stay. The room was very comfortable. The meeting facilities are superior and everything worked like it was supposed to (audio, visual, meals, etc.)

If you're looking for a meeting hotel I would recommend this property.

Room Tip: Room 747 facing outside (rather than into the interior lobby) was nice! It was close enough to the...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Travelotely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed January 13, 2013

We stayed at the Renaissance as we usually use Marriott Group when possible when travelling because of the service levels.
The location is very handy if you are in transit at the airport as it is a quick shuttle drive. Also, the views of the aircraft landing / taking off are really impressive.
The room was standard Marriott - very good - and the bar / restaurant were fine, but the whole place (especially in the restaurant atrium area) felt so big and impersonal that it was a dissapointment compared to the usual good Marriott standard.
We would use the hotel again but only for transiting.

Room Tip: The rooms looking onto the airport are great and there is no noise.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank AmsterdamNeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, AL
Level Contributor
284 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed January 8, 2013

Our group has stayed at this hotel for years before leaving on SCUBA diving vacations, driving over the night before and taking advantage of the park & fly rate. However since the new International terminal opened the only way to get from the hotel to the airport is take the shuttle to the domestic departures, then grab the shuttle between the domestic and international, a lot of effort when packing dive gear. So we opted to take taxis, inquiring on Friday Night at the front desk about availability of two vans (6 passengers) and were told by both staff that they would be lined up outside, and at the most a 5 minute wait.
Saturday morning we went to the front door to find nobody available, so we asked at the front desk and told we would have to wait. After another 10 minutes we asked the front desk to please call, he returned to tell us the service they use doesn't have vans...we asked him to call for 3 taxiis...after an additional 10 minutes nothing, so I found a local service using an iPhone APP and called myself. Total time to first taxi was 35 minutes.
We are already booked for our next trip in April...guess where we are NOT staying.

Room Tip: No shuttle to International Departures.
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  • Stayed December 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank VinoBambinos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southfield, Michigan
Level Contributor
528 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
4 of 5 stars Reviewed January 7, 2013

When flight delays resulted in an overnight in Atlanta we chose the Renaissance because of shuttle service to and from the airport. We obtained a room at a very reasonable rate. We were greeted graciously by the reception staff of this beautiful if not newer.
Upper floor rooms are being systematically redone we were told. Our room was on a lower floor however everything within was in good working order. It was clean and quiet. The king mattress and sheets were extremely comfortable. We dined at the on-site restaurant which was good.

Room Tip: Ask for a renovated room if you are staying for more than a night.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank VaporK8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Concourse Atlanta Airport Hotel

Property: Renaissance Concourse Atlanta Airport Hotel
Address: 1 Hartsfield Center Pkwy, Atlanta, GA 30354-1361
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Romantic Hotel in Atlanta
#37 Family Hotel in Atlanta
#42 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Concourse Atlanta Airport Hotel 3.5*
Number of rooms: 387
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Also Known As:
Renaissance Concourse Resort
Renaissance Atlanta
Atlanta Renaissance

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