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“Better Than Expected But Room For Improvement”

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Doubletree Hotel Atlanta/North Druid Hills
Ranked #101 of 173 Hotels in Atlanta
Byram, United States
1 review
“Better Than Expected But Room For Improvement”
Reviewed August 1, 2013

I honestly thought from reading prior reviews that this place would be shabby and I would be mislead by advertisement but Iwas not. We enjoyed our stay here... The only issue because we did have 4 people to the room the size of the beds could have been better but otherwise the hotel was very nice, clean, convenient location to major areas and on its way to being a Hilton Brand...Could it be improved of course with a renovation to the rooms but otherwise I would stay here again if I was in the area.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Vernora D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thaddeus H, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review, August 6, 2013
Good Afternoon Vernora D,

First of all I would like to thank you for having chosen the Doubletree by Hilton Atlanta-North Druid Hills for your recent stay and thank you for taking the time out to fill in the online comment form.

You noted that the bed was not sufficient in size for you and I wanted to apologize for any inconvenience this may have caused you. We are constantly trying to improve our hotel and any feedback we get helps us to achieve that goal.

I hope to be able to welcome you back with us again on a future trip to Atlanta. Upon that visit, please let me know beforehand so I can make sure you will have a most pleasant stay.

If I can be of any assistance in the meantime, please do not hesitate to contact me.

Thank you,


Thaddeus Hobson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
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English first
United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 30, 2013

My family and I would like to thank you all for making our trip a success. Everything was awesome. Special thanks to the GM for extending our stay. I would highly recommend The Doubletree for its great accommodations and friendly staff. My 4 year old son PJ really enjoyed the hot cookies. On the scale of 1 to 10 you get an 11. Thanks again Patrick J Bolling SR. and family.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patrick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thaddeus H, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review, August 6, 2013
Good Day Patrick B,

I would like to thank you for having chosen the Doubletree by Hilton Atlanta Emory Area for your recent stay.

We appreciate the time you took to find us on Trip Advisor and for you’re very positive response. I am very pleased to see that all our services were to your satisfaction and please be assured that your positive comments have already been shared with our team members.

I am looking forward to welcoming you back to the Doubletree by Hilton Atlanta-North Druid Hills on your next trip to the Atlanta area.

Thank you,


Thaddeus Hobson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Georgia
Level 4 Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 26, 2013

The employee at the front desk were awesome. I stayed here for a three day conference and each day I was greeted with kindness and a warm cookie. This hotel is walking distance to a few eatery. The rooms could have been a little cleaner in my opinion.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saundra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thaddeus H, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review, August 6, 2013
Good Afternoon Saundra G,

First of all I would like to thank you for having chosen the Doubletree by Hilton Atlanta-North Druid Hills for your recent stay and thank you for taking the time to find us on Trip Advisor.

You noted that the room was not clean as you would have liked and I wanted to apologize for any inconvenience this may have caused you. We are constantly trying to improve our hotel and any feedback we get helps us to achieve that goal.

I hope to be able to welcome you back with us again on a future trip to Atlanta. Upon that visit, please let me know beforehand so I can make sure you will have a most pleasant stay.

If I can be of any assistance in the meantime, please do not hesitate to contact me.

Thank you,


Thaddeus Hobson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, United States
1 review
Reviewed July 26, 2013

The Doubletree is always a great place to stay. The hotels are always clean, staff friendly and helpful and prices are reasonable! The beds are fantastic and even the coffee in the room is wonderful! Thanks Doubletree

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kelly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thaddeus H, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review, August 6, 2013
Good Afternoon Kelly R,

I would like to thank you for having chosen the Doubletree by Hilton Atlanta Emory Area for your recent stay.

We appreciate the time you took to find us on Trip Advisor and for you’re very positive response. I am very pleased to see that all our services were to your satisfaction and please be assured that your positive comments have already been shared with our team members.

I am looking forward to welcoming you back to the Doubletree by Hilton Atlanta-North Druid Hills on your next trip to the Atlanta area.

Thank you,


Thaddeus Hobson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Searcy, United States
1 review
Reviewed July 24, 2013

We had $1700.00 stolen out of our room. No one seemed to care. When we needed to talk to a manager he never called about the incident. I always had to track him down. The door did not close properly which was not my fault. It did not lock when shut. I will never stay there again even though I have been a guest there 7 times for work. They did not seem to care I was a customer 2-4 times a year.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Melinda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Atlanta hotels

Oklahoma City, Oklahoma, United States
Level 5 Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 23, 2013

The service was great, but average accommodations. The breakfast was a continental breakfast, no other choices and it was way expensive and way worse than the usual complimentary continental breakfast. The choices were very limited and just really not good quality. With the other hotels options in this uninteresting/sketchy part of town, I would pick somewhere else entirely.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thaddeus H, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review, July 24, 2013
Good Day Anne R,

Firstly, let me thank you for your comments and more importantly, for taking the time to find us on TripAdisor. It always saddens me to hear such feedback as this is far from the image that we like to portray to guests like yourself. However, such feedback is also very important to us and I appreciate your comments.

I am sorry to hear that the breakfast was not up to standards you have come to expect from Hilton Brand Properties, and I can assure you that this matter has been taken care of and has been shared with the correct departments.

I do apologize that The Doubletree by Hilton North Druid Hills did not meet your expectations and sincerely hope that we will have another occasion to rectify this for you.

I hope to be able to welcome you back with us again on a future trip to Atlanta. If I can be of any assistance in the meantime, please do not hesitate to contact me.


Thaddeus Hobson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed July 19, 2013

The staff were outstanding and friendly. Rooms were clean, and the hotel was quiet . . . . we were comfortable, and the location is very convenient. A great value for your dollar - we will definitely be back again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 500tammyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thaddeus H, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review, July 24, 2013
Good Day Member,

I would like to thank you for having chosen the Doubletree by Hilton Atlanta Emory Area for your recent stay.

We appreciate the time you took to locate us on TripAdvisor. I am very pleased to see that all our services were to your satisfaction and please be assured that your positive review has already been shared with our team members.

I am looking forward to welcoming you back to the Doubletree by Hilton Atlanta-North Druid Hills on your next trip to the Atlanta area.


Thaddeus Hobson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree Hotel Atlanta/North Druid Hills

Property: Doubletree Hotel Atlanta/North Druid Hills
Address: 2061 N Druid Hills Rd NE, Atlanta, GA 30329-1808
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #101 of 173 Hotels in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Doubletree Hotel Atlanta/North Druid Hills 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Doubletree Hotel Atlanta
Doubletree Atlanta
Atlanta Doubletree

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