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“Don't miss the five star service this hotel has to offer...”

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Sheraton Atlanta Hotel
Ranked #30 of 172 Hotels in Atlanta
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Don't miss the five star service this hotel has to offer...”
5 of 5 bubbles Reviewed June 21, 2011

My wife and I stayed at the Sheraton over Memorial Day weekend and we had an amazing time. From the minute we checked in we felt pampered. The front desk staff was very accomodating, allowing us to move up to a King bed without any fuss. When we got to our room we were absolutely amazed. It was a corner room with two walls of windows! We had a great view of downtown. The linens were clean and the bed was oh so comfortable.
During our stay we decided to take advantage of the room service, and the Sheraton did not disappoint! The food was delicious and delivered rather quickly. It was pricey, but well worth the convenience.
Fortunately for us, we didn't get to do all we came to do in Atlanta, so I guess we will get to stay at our new favorite hotel.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jsnyder28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review, June 27, 2011
We really appreciate your review and the kind words! We've shared your comments with the entire team already - it's great for them to see that their connections with you have created a returning guest. We sincerely appreciate your business, thanks for choosing the Sheraton Atlanta!
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2,984 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (690)
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Lake Mary, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 19, 2011

Excellent Hotel and Staff. The front desk staff are the best very friendly and professional. The real hot tip is the hotel restaurant and especially the lunch buffet - really nice food and at a very reasonable price. I spend over 200 nights a year in hotels, This hotel is my first choice when in Atlanta.

Room Tip: Hotel restaurant Lunch Buffet
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  • Stayed June 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daorlando1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review, June 20, 2011
Coming from someone with 200+ nights per year in hotels, your excellent review is very special to us! Thanks very much for the accolades and the tip on the restaurants. We think our chefs are some of the best in the business too (and I eat here 200+ days a year!). See you next time!
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Nassau, New Providence Island
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed June 16, 2011

This is great hotel. More on the luxury side. I love the room, very nice and modern. The pool was great and there was also a gym. There is a social floor with a restaurant and computers for just hanging out and socializing. It is centrally located. My only recommendation is its best to rent a car when staying here cause its not close to shopping.

Stayed August 2010, traveled on business
Helpful?
Thank havlyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review, June 17, 2011
We really appreciate the review! Love that you recognized the social aspect of the third floor, that's exactly how it was designed! We want people to socialize and connect with others. As for shopping, we're a quick MARTA (rapid train) ride away from the Buckhead shopping district and it only costs $2 for a ticket. Glad you enjoyed your stay and see you next time!
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Braselton, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 13, 2011

Stayed here over the weekend while my son had a lacrosse tournament nearby and the experience could not have been better. I travel for business about 100 days out of the year and this property ranks right up there with the best I've stayed in including 4 and 5 star hotels in terms of room comfort, service levels, location and amenities. I would highly reccomend it to any one traveling in and around the Atlanta area

Room Tip: Ask for a corner room, extra space, great views
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  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Brad0905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review, June 14, 2011
Thanks very much for such a great review! Coming from such a seasoned traveler, your comments mean a lot to us. Hope your son's team did well in the tournament! See you next time you're in Atlanta!
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Towson, Maryland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 9, 2011

The hotel was a quality business class hotel. The staff was nice and accomodating. The only problem was that you must walk thru a underground maze to get ot the parking garage or park on a unprotected smaller surface lot.

  • Stayed February 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AshmonGroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review, June 10, 2011
We really appreciate your review! You're right, our parking deck can be a bit of a maze and apologies if you got lost. We're actually one of the few full service hotels in downtown that even offers the option to self park, most of our competitors force their guests to valet and pay more). As you mentioned, the parking lot is an easier option, though it's not covered (but is gated and protected). Hope to see you again soon!
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South U.S.
Level Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed June 7, 2011

I've stayed here twice now and had vastly different experiences each time. The first time the hotel was mostly empty, with the exception of a few other couples, and we were able to enjoy the jacuzzi and pool. It was absolutely wonderful - the indoor pool was the perfect temperature. The rooms were clean and tidy and the staff was very friendly.

The second time I stayed, there was an elementary sports convention. No joke. Kids were everywhere. What's worse, is the hotel staff didn't seem to care enough to let us know upon check-in. The pool was crowded and cold and the jacuzzi was filled with fifth graders. Not exactly the romantic weekend getaway we had in mind.

  • Stayed September 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SweetGirl505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review, June 9, 2011
We appreciate the feedback. As with any hotel, we often have multiple groups and programs going on at any given time and we apologize that the children interfered with your stay. It's certainly not the case that the front desk didn't care about you at check in, it's just that explaining groups and conventions isn't a part of any hotel's check in procedures. In the future if you are interested, please do inquire about it. The desk agents with certainly share with you what's going on, but most guests just don't want to be bothered with that information. We really hope you'll return for a third time. Also, feel free to give the hotel a call in advance; the sales department would be happy to let you know what's going on at the hotel and help you choose a date that fits your needs. Happy travels!
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Tallahassee, Florida
Level Contributor
165 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
4 of 5 bubbles Reviewed June 3, 2011

Hotel is located in center of downtown, walking distance to CNN, Olympic Park, Coke, Aquarium and many restaurants. Tricky driving in as it's on the corner of 2 one way streets. Parking costs in the $25 range and the garage is tight, very tight for an SUV, with a long winding exit route. Valet parking close to the entrance and a few bucks more.

Staff were very friendly, amazingly so. Check in and all service was very fast. Room was large but a bit odd with almost no space to open a suitcase except on the floor, only a couple smallish tables. Bathroom had almost no sink space, barely enough for one, not enough for 2. Lots of pillows, lots of towels, hot water a bit slow to come on. Large flat screen TV.

No refrigerator or microwave. Has wi-fi but I was on Verizon so did not test it.

  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MisterWombat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review, June 6, 2011
Thanks very much for your great review of the hotel and the staff! Coming from such a seasoned traveler, that means a lot. Looks like you're coming up on 100 reviews, you should get a prize from TripAdvisor! Just a couple quick things for the next time you're staying with us, we do have a parking deck as well as the garage. With a large SUV, you may find the deck a little easier to navigate. In terms of a place for luggage, there is an alcove just inside the door and next to closet that was designed for specifically for our folding luggage rack. The layout was also designed for a second piece of luggage next to the desk and under the controls for the heating and air conditioning system. Also, we do have microwaves and refridgerators available for a nominal fee. Here's to safe and happy travels and hope to see you next time you're in Atlanta!
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Additional Information about Sheraton Atlanta Hotel

Property: Sheraton Atlanta Hotel
Address: 165 Courtland Street NE, Atlanta, GA 30303
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Atlanta
#13 Luxury Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#15 Family Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Official Description (provided by the hotel):
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton

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