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“Good stay!” 4 of 5 bubbles
Review of Omni Atlanta Hotel at CNN Center

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Omni Atlanta Hotel at CNN Center
Ranked #48 of 172 Hotels in Atlanta
Certificate of Excellence
Hampton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good stay!”
4 of 5 bubbles Reviewed July 10, 2014

We stayed at this property for a convention taking place at the dome. The location is great and offers a variety of places to eat in walking distance to the dome. Never got in my car for the whole weekend. We had a wonderful view in the South Tower overlooking the park. We ate at the restaurant on the street level. Was very good. The staff was very friendly and the rooms were nicely furnished. Would stay there again.

  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Melissa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager_Omni, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, July 20, 2014
Dear Melissa N,
Thank you very much for your gracious 5-star review. We were thrilled to learn you enjoyed the services you received while in residence, and the views from our guest rooms. We feel that great food is the key to creating a positive impression, so it’s gratifying that you found our efforts tasty.

Sincerely,

Tom Hazay
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,024 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (641)
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English first
Conyers, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 10, 2014

The Omni is still my #1 hotel. A mistake was made but they went overboard to make the accommodation pleasant. So don't give it a second thought if you want to stay here. We are human and that's the best part of it, you can make it better, hey that's why there are erasers on pencils, enjoy your stay I did, and will do it again.

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
4 Thank Sowande B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager_Omni, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, July 20, 2014
Dear Sowande B,
We extend our appreciation for your compliments of our address and service. It will be our pleasure to welcome you again very soon.

Sincerely,

Tom Hazay
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, United States
1 review
3 of 5 bubbles Reviewed July 10, 2014

Will stay in Midtown or elsewhere and take a cab for next visit. I was not happy with Hotel. There were fights and just a awful experience for the July 4th weekend. Room too small and the TV was from the 80's and no seating in Lobby or elevators for the elderly or anyone disabled. Very unhappy with stay.

  • Stayed July 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager_Omni, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, July 14, 2014
Dear Julie T,
Thank you for taking the time to detail your recent experience. We regret to hear that our facilities did not meet your expectations during your recent stay at the Omni Hotel at CNN Center. We do have a variety of room types and sizes and I would like to extend my services to you if you would like to return in the future. It would be my pleasure to assist in confirming a room best suited to your preferences.

Sincerely,

Tom Hazay
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lenoir City, Tennessee
Level Contributor
101 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed July 9, 2014 via mobile

This was for an annual business trip for an international conference and I have to say it was not the nicest of areas or most updated of rooms. We stayed in the older tower of the CNN center and the room was last updated for the Olympics. There were a lot of great restaurants nearby and the walk to the conference center was not bad at al. When the walkway is complete it will be better. The staff was very nice and helpful. We witnessed two muggings on the street out front but was impressed by the vast amount of security around the hotel. The view of the city was the best part!

Stayed June 2014
Helpful?
Thank JandTLow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager_Omni, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, July 14, 2014
Dear JandTLow,

We thank you for taking the time to write your review and we are hopeful for the opportunity to welcome you back soon.

Sincerely,

Tom Hazay
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 9, 2014

They all start to look alike after a while. Faceless high-rises with barn-like lobbies, boxy rooms, generic decor. We didn't expect much from the Omni when we stayed there for a recent business trip to hot, hazy Atlanta, where chains reign supreme--but we were pleasantly surprised.

First, a few negatives. The hotel consists of two towers linked by a walkway and it is NOT easy to find your way. The signage is lacking and we found ourselves blundering down corridors and having to ask for help. The bathroom was fine, but I wish more hotels would add counter space or an extra shelf for all the toiletries we all seem to bring along these days, even for an overnight!

The positives: We loved the quasi-indoor, carpeted balcony outside our room. It greatly increased the space, gave us an interesting view of the CNN Center and people coming and going (we squinted to see Anderson Cooper but to no avail), and offered two comfortable wicker chairs and a table. Nice place to sit and read, listen to the echoing "sounds of CNN," have coffee and recuperate from a long day doing business.

Also, the service was excellent. Every hotel staffer we passed smiled and greeted us. One went out of his way to help us find an elevator when we were blundering around the aforementioned corridors. The front desk clerks were well-informed, professional and pleasant. Even the "wake-up call" was a positive experience.

This does not always happen in hotels.

I don't know that we would stay here again. But this was a nice oasis during a busy few days.

Room Tip: Stay on a higher floor. And ask for a balcony--not all rooms have them.
See more room tips
  • Stayed June 2014, traveled on business
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elizabeth103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Manager_Omni, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, July 14, 2014
Thank you Elizabeth103 for your recent post. I appreciate all your kind words about our staff – they work hard to provide exceptional guest experiences. We hope to have you as our guest again soon.

Sincerely,

Tom Hazay
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 9, 2014

My stay at the Omni Hotel in Atlanta was excellent. Upon entering the hotel were greeted right away at the entrance. They were well staffed and organized. We were attended to right away by friendly and knowledgeable staff. The hotel is clean, beautiful and in a great location. I truly enjoyed my stay at the hotel and the staff as well.

  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
3 Thank Eleanor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, July 10, 2014
Thank you for such an excellent review on your stay at the Omni Hotel at CNN Center. We are delighted to hear that you had such a positive experience. We hope you will come back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 9, 2014

This beautiful hotel is in the middle of everything and has nicely furnished rooms. Our room was rather small for a family of 4, but if you don't plan on spending much time tripping over each other, it's fine. A friends room was very spacious with the same room reservation request as we had. Hotel service was fast but also seemed overwhelmed with little interaction. I will look harder at other hotels in the area for our next visit.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Shirley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, July 10, 2014
Thank you for your review. We hope you will select the Omni Hotel at CNN Center the next time you are in Atlanta.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Atlanta Hotel at CNN Center

Property: Omni Atlanta Hotel at CNN Center
Address: 100 CNN Center, Atlanta, GA 30303-2762
Phone Number:
Location: United States > Georgia > Atlanta > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Atlanta
#21 Luxury Hotel in Atlanta
#24 Family Hotel in Atlanta
#26 Business Hotel in Atlanta
#27 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Atlanta Hotel at CNN Center 4*
Number of rooms: 1067
Reservation Options:
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Also Known As:
Omni Hotel At Cnn Atlanta
Omni Hotel Cnn Center
Omni Atlanta
Omni Hotel Atlanta

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