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“Well managed hotel”

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Omni Atlanta Hotel at CNN Center
Ranked #50 of 171 Hotels in Atlanta
Batesville, Arkansas
Level 5 Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Well managed hotel”
Reviewed March 30, 2014 via mobile

I was here for the annual Hinman Dental Meeting. They made an excellent first impression with the friendly and helpful greeting by the employees in valet parking followed by the perfect reception at the front desk upon check in. My children were acknowledged and greeted as well.
Speedy elevators, clean facilities everywhere, smiles all around.
Only criticism is the minor problem with friendly panhandlers who seem to target you on the street level outside the doors. (Centennial Park is across the street) Normally that never bothers me and I'm somewhat sympathetic to their plight but on Sunday morning I counted no less than 8 of them congregating near the doors (a bit cold and windy that day). It was enough of a problem to force me another way. I feel that this will easily be corrected by management, therefore this hotel is highly recommended.

Stayed March 2014, traveled on business
Helpful?
Thank skidocark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, March 31, 2014
The Management of Omni Hotel at CNN Center would like to thank you for taking the time to leave feedback on your stay. We are always in search of opportunities to make improvements and the feedback from our guests is a great way to pinpoint areas to focus on. Thank you for staying with us and we hope you will stay with us again.
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Rating summary
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  • Value
  • Cleanliness
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Albany, Georgia
Level 5 Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 28, 2014

This is a great hotel for stays when accessing Phillips Arena, GA Dome or GA World Congress Center. Our room overlooked Centennial Olympic Park and was a short walk to World of Coke and GA Aquarium along with many restaurants.

Room Tip: If there is a loud activity taking place in the park (there was marathon when we were there) you may...
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  • Stayed March 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank sowega_T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, March 31, 2014
We greatly appreciate your review of your recent stay at the Omni Hotel at CNN Center. Please come back and stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 28, 2014

This was an awesome place to stay in downtown Atlanta. Easy to get to from the subway. The staff was super friendly, the bar was great, and the facility was very clean. My room had great character and was a very comfortable nights sleep. I would stay here again anytime.

  • Stayed February 2014, traveled solo
    • Value
    • Location
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Helpful?
Thank CPM88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, March 31, 2014
Thank you for your feedback. We are delighted to hear that your stay at the Omni Hotel at CNN Center was great! If you find yourself back in Atlanta, we hope you will once again stay with us at the Omni.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia
Level 4 Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 28, 2014

Attending event at Philips Arena. Do not even have to go outside to get to the event. Hotel staff very nice & helpful. Park is right across the street & wonderful to walk in. Please note the parking is $32/night

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank 686WarmSprings686
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, March 31, 2014
The Omni Hotel at CNN Center appreciates your review. We hope to welcome you back again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
2 reviews
Reviewed March 28, 2014

Overall the stay was fine. However I feel the hotel price was at the very top of reasonable for the type of room. And I was very disappointed in the way the hotel was "nickel and diming" the amenities. $6 for a bottle of water? $20 for internet access? Also the air/heating unit made a knocking noise every time it went off, that sounded like someone beating on our room door. No, I did not report this to hotel staff as we were only staying one night, and we were already in the bed, therefore, not much could have been done to remedy the situation. The hotel also had feather pillows, which I think some people prefer, but are so uncomfortable for a side sleeper.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Aynica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotTraveler1, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, March 29, 2014
Dear Aynica W,
Thank you for taking the time to post your review and for your compliments of our service. We apologize that our facilities did not exceed your expectations. Your comments have been shared with our engineering team to be corrected and to ensure this type of experience is not repeated. We hope that you will consider our address again the next time you travel to Atlanta.

Regards,

Tom Hazay
Hotel Manager
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Knoxville, Tennessee
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 28, 2014

I attended a conference at this hotel and it was a very nice experience. I stayed in the North tower and I recommend asking for that tower. However, do request a non-adjoining room, the doors are thin. The staff could not have been nicer from check in to room service to housekeeping. I had a problem with my door lock, told the room service lady, got a call within five minutes and maintenance showed up a few minutes later, wow!

Be sure to register for their frequent stayer program before booking, benefits during your first stay include coffee delivered in the morning and a bottle of water in the evening.

The sheets, robes, towels and bath products are all high quality. Do yourself a favor, order a croissant during your stay, best I've ever had!

Skip dinner at McCormick and Schmidt's though, horrible service.

Room Tip: Ask for high floor with a view in the North Tower
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HYH1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, March 31, 2014
We are happy to hear of your experience at the Omni Hotel at CNN Center. Thank you very much for choosing to stay with us and advising guests to join our Select Guest program. We deeply appreciate your positive review and comments and hope to have you back for many years to come!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dovescry21
Level 6 Contributor
91 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed March 28, 2014

I stayed at this hotel in Feb 2014 for a work event. The hotel is in an excellent location right by Centennial Olympic park. There are lots of things to do within a very short walking distance. The Coca Cola museum and Georgia Aquarium are both amazing attractions. The hotel is also attached to the CNN center which is another great Atlanta attraction and tour. The hotel itself was great. My room was nice with modern decor. My bed was extremely comfortable and I slept like baby. I stayed in the North tower that gave me great views of the city. Grabbing a bit to eat was convenient as there are so many options around the hotel including the food court inside the CNN center atrium. This hotel is also a great place to stay if you are attending any sporting events or concerts because Philips Arena & the Georgia World Congress Center are also one block away. The only negative feedback is that the overnight parking rate was outrageous but then again it is the city!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kimberly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review, March 31, 2014
Thank you for your feedback. We are delighted to hear that you were pleased with your stay at the Omni Hotel at CNN Center! If you find yourself back in Atlanta, we hope you will once again stay with us at the Omni.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Atlanta Hotel at CNN Center

Property: Omni Atlanta Hotel at CNN Center
Address: 100 CNN Center, Atlanta, GA 30303-2762
Phone Number:
Location: United States > Georgia > Atlanta > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Atlanta
#21 Luxury Hotel in Atlanta
#24 Family Hotel in Atlanta
#26 Business Hotel in Atlanta
#27 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Atlanta Hotel at CNN Center 4*
Number of rooms: 1067
Reservation Options:
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Also Known As:
Omni Hotel At Cnn Atlanta
Omni Hotel Cnn Center
Omni Atlanta
Omni Hotel Atlanta

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