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Omni Atlanta Hotel at CNN Center
Ranked #48 of 173 Hotels in Atlanta
Certificate of Excellence
Level Contributor
207 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Great hotel!”
5 of 5 bubbles Reviewed March 23, 2013

My husband stays at this hotel every year for the SEC Championship Game. When booking a meeting in Atlanta, he highly suggested we stay at this hotel. It's perfect. Staff is so friendly. Rooms are comfortable (renovated floor rooms have the BEST beds!). CNN Center & restaurant convenience a big plus. Highly recommend for business or pleasure!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank li_walk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,169 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (652)
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Knoxville, Tennessee
Level Contributor
142 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 bubbles Reviewed March 22, 2013

Just returned from another great stay at the Omni. The $30 per night valet parking was quick and easy and the staff is always professional and courteous. Check in was also very easy and and even though our company messed up the reservation the clerk remedied the problem and assigned our room in the North Tower. Floor 17 has been updated with all new carpet, new furnishings and new fixtures. What a great surprise. The shower pressure and temperature is very good and the bath towels are fresh and soft. I am not sure why the Omni has fallen in the ratings. I really like this place and the location is unbeatable. Close to world congress center, Phillips arena, Georgia dome and world of coke. The staff is always helpful and accommodating and the amenities are plentiful. Check out the website.

Room Tip: North tower, 17th floor
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank TNtraveler1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed March 21, 2013

mustangdjb wrote a lot of what I wanted to say!
the room was spacious. TV reception was grainy which is ironic given this is CNN center, so perhaps they could hit up CNN to get them better TVs.

i gave them an extra star only b/c their staff is really friendly, nice and free wifi if you join their loyalty program. and a free AM drink e.g. coffee/tea.

When I first checked in, the room smelled a little like smoke!
They accommodated my "no feathers" allergy. but then the pillows seems to suck.
Heater sucked - it was either too cold, too hot. it had no clue what temperature it was

Chair was NOT work friendly - I had to spend a few hours/day on internet and it was not an office chair,just your square kind of thing that dug into your thighs after a few hours...

new electrical outlet in bathroom with gap - should be caulked or sealed or something, ugly
no slippers - boo.

Hated how they had $6 bottle of water prominent in the room. That should be hidden in the mini-bar.

No comedy central- boo.

free water and fruit at checkin.

housekeeping liked to stand outside my door in AM (I have the privacy notice outside, so please be quiet, I am sleeping!)

on the 15th floor I could hear noises from the street, etc!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank spahotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mukwonago
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed March 19, 2013

We checked in very quicklyand got a beautiful room on the 14th floor facing the city. The room was spacious. TV reception was grainy, but the room was very clean and we loved the balcony. I thought the hotel was 100% non smoking (didn't see anyone in the public areas smoking) but every night, the room smelled like smoke. I don't know why, but I couldn't sleep for either night due to that.
The staff was very friendly and all areas we used (fitness center, pool main area with bar) were very well maintained (though the hotel area we were in was on the older CNN side).
I would definitely stay there again, but next time I will ask for a different room if any smoke smell is detected. It's possible that it's caused by a cleaning product as well. After midnight on the second night, we left the balcony door open and that helped a lot. There's no screen in the door, so that might not be a great option for everyone.

This is a VERY well located hotel. Everything was very close by and convenient.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mustangdjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adel, Georgia, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed March 17, 2013

The location is great (attached to the CNN Center, adjacent/attached to Phillips Arena). The views were similarly quite nice. These are the only two things I could find to recommend this hotel.

The rooms were mediocre. The parking was exorbitant. The restaurants and bars attached to the hotel had mediocre food and exceptionally slow and sometimes poor service (the exception was one bartender at Latitudes - Omar).

I was at the Omni for a conference. A meeting room in which I presented had no Internet service. In fact, I had to borrow an Internet hot spot from a presentation participant. To say the least, this is not the kind of service I would expect from a good hotel which promotes itself as a conference hotel. If I had not been here for the conference, I would have left after the first night.

Stay at a nearby hotel for better, more reasonably priced service and comprable amenities. Very disappointed.

Room Tip: I stayed in the South Tower. Good views.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Dublin, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 17, 2013

Staff was very attentive to our requests. The level of professionalism & friendliness was 5 star!!One front office agent, Sharonda, was especially accommodating to our needs with a level of attention that was truly awesome!!We have other upcoming conventions & if there is an OMNI Hotel in the area,they will have my business!!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MsMOM_1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed March 17, 2013

This hotel is in a prime location for all the attractions of downtown Atlanta. I stayed one night for a business trip, and had quite a pleasant stay -- but was very glad the reception staff allowed me to move my reservation from a room in the older, dumpier North Tower to the more modern South Tower. For that helpfulness of the front desk staff alone, I would give this hotel a high rating. It is also fairly easily accessible to and from the airport by MARTA -- $3 each way, a big savings over taking a taxi.

The room was clean, spacious and comfortable, though had no mini fridge. I asked for and was granted a room with an exrteror balcony, which was a big enhancement. Very comfy bed anbd matress, and very quite with no noises coming from outside or other rooms.

On the whole, I would hihgly recommend this hotel for value, quality, service and location.

Room Tip: Ask for a room in the South Tower, with an exterior balcony.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Hillgirl8024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Atlanta Hotel at CNN Center

Property: Omni Atlanta Hotel at CNN Center
Address: 100 CNN Center, Atlanta, GA 30303-2762
Phone Number:
Location: United States > Georgia > Atlanta > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Atlanta
#21 Luxury Hotel in Atlanta
#24 Family Hotel in Atlanta
#26 Business Hotel in Atlanta
#27 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Atlanta Hotel at CNN Center 4*
Number of rooms: 1067
Reservation Options:
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Also Known As:
Omni Hotel At Cnn Atlanta
Omni Hotel Cnn Center
Omni Atlanta
Omni Hotel Atlanta

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