We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Convenient Location, Great Service, So-so Everything Else” 3 of 5 bubbles
Review of Omni Atlanta Hotel at CNN Center

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Omni Atlanta Hotel at CNN Center
Ranked #48 of 172 Hotels in Atlanta
Certificate of Excellence
Gadsden, Alabama
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Convenient Location, Great Service, So-so Everything Else”
3 of 5 bubbles Reviewed December 28, 2012

The location of this hotel relative to many downtown attractions is great. We went to a Hawks game and a Falcons game, and easily walked to both. However, you may encounter a lot of downtown traffic getting to the hotel if you hit the city at the wrong time.

The service was excellent. Every single hotel employee we encountered was friendly and accommodating. The rooms were nothing special. Our room had a great balcony view of the city, which was nice. Beds were pretty comfy. Most items in the room (water, starch, etc.) were for sale, and not complementary. The shower also was pretty stopped up. Pretty good place, but it's price and traffic issues are drawbacks.

  • Stayed December 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Atlanta Hotel at CNN Center, responded to this review, January 25, 2013
Thank you for your comments regarding your visit. We appreciate your feedback and are delighted that our location was perfect and that you enjoyed our service. Your comments are being reviewed and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

5,020 reviews from our community

Traveler rating
    2,321
    1,464
    692
    334
    209
See reviews for
1,075
866
198
2,261
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (641)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Birmingham, Alabama
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed December 23, 2012

While this hotel was very convenient (we were attending a basketball game), I was disappointed that we could hear every word spoken in the room next door. Even worse, we could hear the DOG next door on the 25th floor. Why does this hotel allow dogs, and why would they put us in a connecting room next to a dog? While the dog didn't bark the entire night, we could hear the dog as late as 11pm and early as 5. When checking out, I stood in line for 15 minutes to complain to the person working at the desk. Unfortunately I didn't actually get to speak to her because she was too busy helping the people in front of us fix their bill (they were billed for 5 rooms instead of 3). Given we had to be somewhere, I finally gave up and walked out.
If you stay here, make sure you don't have a joining room, and I guess you better ask if a dog is in the room next door.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank luvmarissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Atlanta Hotel at CNN Center, responded to this review, January 23, 2013
Hello,
Thank you for taking the time to give us your feedback. I am disappointed that you were inconvenienced during your recent visit to our hotel. I assure you that we take such matters seriously and have discussed your concerns with the appropriate managers. Thank you for your business and invaluable feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BUTTE
Level Contributor
183 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed December 18, 2012

Big hotel connected to the CNN Center. The convention center is just up the block. Centennial Olympic Park is just across the street. Our room had floor to ceiling windows overlooking the park. The staff is very helpful. It was also nice to be able to walk thru the hotel and then thru the CNN Center without going outside. Our room had lots of space. Would stay there again. Great view of the city.

Room Tip: Ask for a room facing Centennial Olympic Park
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Atlanta Hotel at CNN Center, responded to this review, December 25, 2012
We are happy to hear that you enjoyed staying at the Omni Hotel at CNN Center. I Thank you We appreciate your positive review and comments and hope to have you back for many years to come!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clifton, New Jersey
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed December 18, 2012

Great Hotel Went There thru the Marta Train System 7 Stops from Airport,Service Very Good,Staff was Very NiceNear all Location in Downtown Atlanta Rooms were Very Nice and Big Great View,Restaurants and Bar Very Nice Good Food also

Room Tip: Marta Train Service 7 Stops From Airport
See more room tips
  • Stayed December 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank eddie3500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Atlanta Hotel at CNN Center, responded to this review, December 26, 2012
It sounds like you had a wonderful experience while staying with us at the Omni Hotel at CNN Center. Thank you for your kind words. We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chatham, New Jersey
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed December 15, 2012

big hotel and a nice room. but the staff are amazing. as a northerner I forget about southern graciousness and my oh my, southern gals know how to charm.

in a world of big chain hotels, the trappings are pretty much the same so it's all about the service.. and the omni is all about service. it really makes one feel special.

the only negative; old crappy tv in the room.. c'mon, omni, really? a big clunky tv with lousy picture and sound? I know I am supposed to be out and about,but when I return to my room I would like to watch the news ( for some reason CNN is prominently displayed, heh heh) and it does detract a bit from the experience. the tv does, however, make a decent night light. ahem.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mench44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Atlanta Hotel at CNN Center, responded to this review, December 26, 2012
We appreciate your review and we are glad you chose to stay with us. We apologize for your dissatisfaction with our décor. We take all comments seriously and share them with our management staff. We hope you will stay at the Omni Hotel at CNN Center in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed December 13, 2012

I stayed at the Omni at the CNN Center in December 2012 for a business meeting. If you are at the World Congress Center for a meeting, then there is no better place to stay. The hotel does feel a few year old and in need of a mild update, but overall, it is not bad.

Service here is very good. The hotel is very clean. Rooms are very tidy. It just feels like it is stuck in 2005. I would not likely pick this location for a leisure trip.

  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CincyParrotthead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Atlanta Hotel at CNN Center, responded to this review, December 26, 2012
Thank you for your feedback and taking the time to post your comments. We hope you will once again stay with us at the Omni Hotel at CNN Center.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 13, 2012

I really enjoyed this hotel. The conveniences of everything from food, to shopping, to sports venues, convention center, etc., just couldn't be beat. The special price paid was very reasonable compared to other hotels in the area. The courteous staff was very much appreciated.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ILLINI2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management100, Manager at Omni Atlanta Hotel at CNN Center, responded to this review, December 26, 2012
Thank you for your positive review. We are happy to hear that our staff treated you well. We hope the next you visit Atlanta you will stay with us again at the Omni Hotel at CNN Center.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Atlanta hotels
Downtown
Embassy Suites by Hilton Atlanta - at Centennial Olympic Park
Downtown
Hilton Atlanta
Hilton Atlanta
#91 of 172 in Atlanta
3.5 of 5 bubbles 3,538 reviews
Show Prices
Show Prices
Show Prices
Aloft Atlanta Downtown
#37 of 172 in Atlanta
4.0 of 5 bubbles 612 reviews
Atlanta Marriott Marquis
#41 of 172 in Atlanta
4.0 of 5 bubbles 822 reviews
Show Prices
Show Prices
Show Prices

Been to Omni Atlanta Hotel at CNN Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Atlanta Hotel at CNN Center

Property: Omni Atlanta Hotel at CNN Center
Address: 100 CNN Center, Atlanta, GA 30303-2762
Phone Number:
Location: United States > Georgia > Atlanta > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Atlanta
#21 Luxury Hotel in Atlanta
#24 Family Hotel in Atlanta
#26 Business Hotel in Atlanta
#27 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Atlanta Hotel at CNN Center 4*
Number of rooms: 1067
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Orbitz and Jetsetter so you can book your Omni Atlanta Hotel at CNN Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel At Cnn Atlanta
Omni Hotel Cnn Center
Omni Atlanta
Omni Hotel Atlanta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing