My family just returned from a 3-night trip to Atlanta. Overall, I was pleased with the Hyatt Regency. GREAT customer service. One night our room reeked of cigarette smoke (we were far above the designated smoking floor). It took over an hour to get some air freshener, but the staff were apologetic and understanding, especially considering we had small children breathing in the smell.
Parking was high. We opted to park in the lot a block away, and had no complaints from doing so. It saved about 50%.
My only complaint deals with the cleanliness of the room. There was a plastic wrapper from around a pack of cigarettes on the floor when we walked in the room. Also, while in the tub, I noticed the dirt and dust all around the toilet bowl. It looked as if someone had vomited in the toilet and it was not cleaned properly. Sadly, I noticed this on the last day after I was thoroughly disgusted.
Overall, the price was right and we were right in the middle of everything. We would stay again, though next time I will check the cleanliness of the room better.
- Official Description (provided by the hotel):
- Located on the legendary Peachtree Street and the heart of downtown Atlanta, Hyatt Regency Atlanta is the premier meeting and convention hotel. The 22-story atrium is an architectural "first" that revolutionize hotel design worldwide! ... more less
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- Also Known As:
- Hyatt Regency Atlanta Hotel Atlanta
- Atlanta Hyatt Regency
- Hyatt Atlanta