We had an issue where the Expedia representative told us we were getting a suite and when we arrived we received a king size bed room. The hotel was booked to capacity and they didn't have any roll-a-way beds available so we had to sleep four to a bed. The bed was comfortable and the room was nice but it was not what we expected for the price we paid.
We contacted Expedia and when we asked for the guys name that we were speaking to he hung up on us. We know that he did it on purpose. We know now to only book online so that we can read for ourselves exactly what we are getting and we call Expedia out on anything they get wrong.
The adjoining walls are paper thin. We could hear the people next door and their children as if we were all in the same room. There was also horrible road noise.
Valet parking was included in our stay. We called down for our car about 15 minutes before we needed it to give them time to retrieve it. Several minutes later we received a call requesting the ticket number again. Once we got downstairs and asked about the car we were told that we had to go to concierge and have them request the car because they weren't taking telephone requests. It would've been nice to be told this at the time of the original request or when they called back to get the ticket number again.
We had a great time hanging out at the bar 22 Storys. Tammara and Jake were great in serving all of our needs. We enjoyed the drinks and the soft pretzels. We didn't enjoy the nachos.
The hotel is located downtown and you can walk to Coca-Cola World and the acquarium if you have the stamina.
We are on the fence as to whether or not we would stay here again. If the price and room are right, maybe.
- Official Description (provided by the hotel):
- Located on the legendary Peachtree Street and the heart of downtown Atlanta, Hyatt Regency Atlanta is the premier meeting and convention hotel. The 22-story atrium is an architectural "first" that revolutionize hotel design worldwide! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Priceline, Hotwire, Orbitz, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hyatt Regency Atlanta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hyatt Regency Atlanta Hotel Atlanta
- Atlanta Hyatt Regency
- Hyatt Atlanta