My wife and I spent the weekend of Feb 29, 2008, in downtown Atlanta. We stayed in the Hyatt, mainly because we got an excellent rate online ($64 per night!! That's less than you'll pay at many nasty one- and two-star highway hotels!) Having read the various TripAdvisor reviews, we were not sure about what we would get for our low rate. As it turns out, we were reasonably pleased with our room (but not very impressed with the rest of the hotel).
At check-in, we noted the somewhat dated appearance of the hotel lobby. Although the soaring atrium with the glass elevators is supposed to be the central feature, it is not all that impressive; the atrium in the Marriott Marquis, next door, is much more interesting and impressive. The front desk clerk was ok, but not the friendliest (why, these days, have so many hotel workers forgotten that they are in the 'hospitality' industry? All that is needed is one smile and a few warm words of welcome to make a good first impression, you know!) He was efficient enough though. In about 7 minutes we were on our way to our room, which turned out to be in the Radius Tower --a circular glass building that seems to have been added on to the main hotel.
The appearance of the room was very nice. It had floor-to-ceiling windows along the entire curved outer wall, which gave the room a bright and open feeling. It's a good thing too--the room was actually very small. It reminded me of European hotel rooms --just big enough for a desk, nightstand, a chair and a queen sized bed. It was cramped, but nevertheless ok for two people for a short stay. It looked like the room had been recently renovated. It had clean beige carpeting in the bedroom and stone flooring in the entry way; and a spotless (but very tiny) bathroom with marble vanity and tiled, glass-enclosed shower. All fixtures and fittings looked new, including a 32" plasma tv that was built-in to the wall at the side of the bed (you can pull the tv out and angle it a little to view from the bed...but have to be careful not to hit your head on it when getting out of bed on that side!) There was a nice new black and silver personal coffee-maker in the room. The 'Luxurious Hyatt Bed' was attractive and quite comfortable, though we found it to be a bit on the hard side and not as plush as the 'Westin Heavenly Bed' and the beds at some of the newer Marriotts we have stayed at. All in all, it was a very interesting, clean, upscale and modern room, even if it was small. The picture of the 'Radius Tower Guestroom' on the Hyatt Regency Atlanta web site is quite accurate.
One downside to the guestroom --the sun shining on the wall of windows between 8am and 9am led to the room becoming very hot. We had to run the air conditioner at full blast at 9am and it took a while for the small room to cool! Also, the bathroom does not have any airconditioning vents in it. So, in the middle of the night, although we had the bedroom at a comfortable temperature, the bathroom was cold.
Others have noted in their reviews that this is a convention hotel. We didn't think that would be a problem, until we went down to the lobby lounge for a drink at 7pm...it was packed with a couple of hundred people, and others were overflowing into the lobby with their drinks. That was kind of crazy and unpleasant. When we managed to get a table, it took about 20 minutes to get served! When we went to dinner a couple of hours later, a few very drunk and very loud conventioneers were having trouble pushing their way through the revolving doors at the hotel entrance, as hotel staff and other guests looked on, bemused. If throngs of loud conventioneers will spoil the experience for you, you may want to avoid this hotel!
We checked out the menu at the hotel restaurant (Avanzare), but found the menu to be somewhat limited (it is a steak place and has little else) and quite overpriced --we just don't enjoy steak enough to pay $48 for one! So we turned to the hotel concierge for help. She was slightly friendlier than the front desk clerk. She quickly whipped out a sheet of local restaurants and pushed a book of sample menus in front of us when we asked for a hotel recommendation (she was probably tired of answering the same questions all day long with all those annoying conventioneers in town!) There are several decent restaurants, in a variety of price ranges, within walking distance. We ended up eating at Ray's in the City --an above-average seafood restaurant, almost directly across from the hotel, where we had a pleasant and tasty dining experience (see our TripAdvisor review!)
All in all, we enjoyed our short stay at the Hyatt Regency, mainly because of the upscale, modern and clean room which we got a a very low rate. It probably deserves 3.5 stars. We would have been happier if the service had been a little friendlier and if the lobby areas had been updated and more interesting and impressive. But at $64 a night, we can't complain too much!
- Official Description (provided by the hotel):
- Located on the legendary Peachtree Street and the heart of downtown Atlanta, Hyatt Regency Atlanta is the premier meeting and convention hotel. The 22-story atrium is an architectural "first" that revolutionize hotel design worldwide! ... more less
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- Also Known As:
- Hyatt Regency Atlanta Hotel Atlanta
- Atlanta Hyatt Regency
- Hyatt Atlanta