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“You get what is advertised”
Review of The Highland Inn

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The Highland Inn
Ranked #97 of 171 Hotels in Atlanta
Knoxville, Tennessee
Level 6 Contributor
117 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“You get what is advertised”
Reviewed April 20, 2014 via mobile

When you see a hotel in a great location in Atlanta costing about $80 per night, you know it's not going to be the Holiday Inn. I saw the bad reviews, but none of the complaints proved true, the hot water worked fine. Other than the seam in the carpet being visible, a most uneven floor, and a TV a little far from the bed, there was nothing to criticize. The room was clean and large with a sofa, small fridge, microwave, and comfortable bed. Some may be offended because the bathroom is small and the lavatory is in the room. Virginia Highlands is a great, downtown neighborhood with great restaurants. One block away is the very nice and reasonably priced hipster Sweet Auburn BBQ which is not traditional BBQ, but good. Within a few blocks are residential streets listed on the historic register because of their unique architecture. The neighborhood feels safe. The King Center, Carter Center, and Fernbank Science Museum are no more than 5-10 minutes by car depending on the traffic. For the same price you can stay at an econolodge near a mall at an interstate exit with newer carpet.

Stayed March 2014
Helpful?
3 Thank R___D169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HighlandInn, Manager at The Highland Inn, responded to this review, April 21, 2014
Thank you for taking the time to leave such an extensive and wonderful review of the hotel. We love that you appreciate our uniqueness and that you were able to truly experience our neighborhood. Please come back and visit us again soon!

Best wishes,

Kristin Anderson
Assistant Hotel Manager
The Highland Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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482 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (101)
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English first
Amsterdam, The Netherlands
Level 4 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 17, 2014

The Highland area of Atlanta is definitely worth a visit. A lovely walking neighbourhood with great bars and restaurants.

The Highland Inn is charming. The building is alittle run down, but that just added to the atmosphere for me. Friendly staff and a great location make it an excelent choice for a relaxing stay.

Amenities include free wifi and a coin operated laundry.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kristjanknigge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HighlandInn, Manager at The Highland Inn, responded to this review, April 21, 2014
Wonderful! We appreciate you sharing your experience on the TripAdvisor website and for mentioning our wonderful staff and location. Our staff work really hard to make our guests feel at home and we are happy they were able to do so for you. Recognition such as yours means a great deal to us. Please return again soon!

Best wishes,

Kristin Anderson
Assistant Manager
The Highland Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 25, 2014

My room was very clean, comfortable and quiet. The bed was super comfy. I loved staying in an older hotel, it was relaxed and charming. I got a great price on Orbitz, so it was a real steal. I went to the Cafe 640 next door and had a nice dinner. I walked to the hotel from Emory one morning and it didn't take too long, but there's also a bus. One thing that they could add to the room is a fan in the bathroom.

Stayed March 2014, traveled solo
Helpful?
3 Thank SarahCat2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HighlandInn, Manager at The Highland Inn, responded to this review, April 21, 2014
Thanks for taking the time to share your feedback with other travelers. We really appreciate all of your kind words and will share them with our team!

Most of our bathrooms do have bathroom fans but I will speak to maintenance about installing one in all of the bathrooms. Suggestions from our guests have helped us to improve guest experience and we always welcome and appreciate them. We hope to have the pleasure of welcoming you back to the inn in the near future!

Best wishes,

Kristin Anderson
Assistant Manager
The Highland Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 25, 2014

Stayed at The Highland Inn for 4 nights with my 7 1/2 month daughter. The staff were extremely accommodating, the room was well maintained and very clean, and you just can't beat the location! Always parking available when my friends came to visit!

The only thing was there was no hot water in the shower, so I needed to take 90 second showers...not necessarily a bad thing environmentally speaking:) also, one night I could hear music coming from the next door restaurant, but was only for an hour, and when I confronted the hotel staff about this, they were extremely accommodating in offering me a different room, not near the restaurant. I chose to stay in my originally assigned room, and didn't have a problem any other night.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank christine s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HighlandInn, Manager at The Highland Inn, responded to this review, April 21, 2014
Thank you for your 4-star review and for mentioning our wonderful front desk and housekeeping staff! I am sorry to hear that you experienced problems with the hot water and for the noise from our neighboring restaurant. I assure you that I will share your comments with our team so we can learn from this feedback. Thank you for staying with us, and we hope you will return again soon!

Best wishes,

Kristin Anderson
Assistant Hotel Manager
The Highland Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CA
Level 5 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 23, 2014 via mobile

Great spot in a cool neighborhood within walking distance of everything. Bummer that their ballroom closed. I was able to look inside and it looks like a great party spot. Rooms are a bit funky, but everything is clean. Great price. Enjoy.

Stayed March 2014, traveled with friends
Helpful?
1 Thank tomnsara1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HighlandInn, Manager at The Highland Inn, responded to this review, April 21, 2014
It's so wonderful to hear what a great time you had at the Highland Inn and surrounding area. We would love to have you back anytime! Thank you so much for your review, I will be sure to pass along your kind words to the rest of the team.

Best wishes,

Kristin Anderson
Assistant Hotel Manager
The Highland Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brownsville, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 21, 2014

I recently traveled to Atlanta, Georgia for the first time and stayed at this hotel from March 11 through the 15. I selected this hotel (through Orbitz) as a recommendation from Southwest Airlines when I made my flight reservation. It was only available for the 12th-15th but I booked it anyway at a rate of $58. After trying to book the additional day at another hotel, I ended up calling The Highland Inn and paid a slightly higher rate ($60 plus taxes) for that additional first day, but I didn't mind. Upon arrival I had no trouble checking in and was upgraded to a slightly larger room. The desk clerks keep to themselves but helpful when need be. The hotel is in a fantastic area (The Highland Area) with great restaurants, coffee houses, and a theatre that shows foreign movies (and a live version of Rocky Horror every Friday!). I found the room to be clean and made up everyday when I returned. Public transportation was easily accessible down at the corner. The continental breakfast was sufficient (coffee, juice, cereal, bagels, muffins, fruit and water) just get up in time or it may be gone. Please remember that this is not the Marriott! It is an older hotel with a lot of charm (and exposed pipes and creaking floors). But this is what I like about traveling! The restaurant next door (Café 640) is also not what you envision from the outside. Please go in and enjoy a delicious meal. All in all, The Highland Inn is a great place to stay and makes an excellent first impression of Atlanta!

Room Tip: I stayed on the first floor, room 7. I heard from others that stayed on upper floors that they could...
See more room tips
  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HighlandInn, Manager at The Highland Inn, responded to this review, April 21, 2014
Thank you for your kind remarks, which I will be sure to share with our staff. We are delighted to hear that you enjoyed the hotel and your stay with us. It would be a pleasure to welcome you back the next time you are in Atlanta!

Best wishes,

Kristin Anderson
Assistant Hotel Manager
The Highland Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 7, 2014 via mobile

Just returned from a 2 night stay traveling with family. The hotel is old and charming as long as you don't mind narrow stairs, quirky rooms with step up bathroom. Rooms were furnished as expected and clean except for the overhead ceiling fixture in rm 357 had dead bugs. Neighborhood was a very pleasant surprise and found excellent dining and coffee shops within walking distance. Centrally located to downtown and other attractions. Great value for Atlanta.

Stayed March 2014, traveled with family
Helpful?
3 Thank Barbara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HighlandInn, Manager at The Highland Inn, responded to this review, April 21, 2014
Thank you for sharing your experience with us! We appreciate your feedback and use it to help in the areas that need improving. Our neighborhood is wonderful and we are glad that you agree. Thank you for also recognizing the character and charm of our building, we like to think it sets us apart.

Best wishes,

Kristin Anderson
Assistant Manager
The Highland Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Highland Inn

Property: The Highland Inn
Address: 644 N Highland Ave NE, Atlanta, GA 30306-7718
Location: United States > Georgia > Atlanta > Poncey-Highland
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#1 Best Value Hotel in Atlanta
#41 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Highland Inn 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
An historic 80-room inn built in 1927 and renovated for the Olympics in 1996, the Highland Inn is located within easy walking distance to over 100 shops, restaurants, galleries and bars. Most major Atlanta attractions are just a short distance away, and we are centrally located between the Virginia-Highland and Little Five Points neighborhoods. ... more   less 
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Also Known As:
The Highland Hotel Atlanta
Highland Hotel Atlanta

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