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1,495
669
228
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59
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All reviews zen garden onyx bar self parking beautiful hotel within walking distance corner room room service restaurants and shopping marta station club level per day fitness center business meeting the room was nice enjoyed my stay buckhead cassis
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Reviewed June 16, 2019 via mobile

We stay at this hotel for every trip to Atlanta. The staff is very welcoming, especially the at the front desk and valet guys, and the rooms are terrific. Plus the location is perfect with every kind of restaurant near by.

Date of stay: June 2019
Trip type: Traveled with family
Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattAtlanta, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded 5 weeks ago

Joseph, thank you so much! We are so very grateful that you've made us your go-to hotel when you're enjoying everything to do in Buckhead. We're so glad our front desk and valet teams could once again be of service. Thank you for being our loyal guest. We can't wait to host you again! Safe travels1 Come back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2019

It is a really nice hotel. It is surrounded by a lot of restaurants and shopping malls. They have drivers that will take you within a two mile radius, wherever you would like to go. I would suggest this hotel to anyone who will be visiting the Buckhead area.

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
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    • Sleep Quality
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Review collected in partnership with Hyatt Hotels
1  Thank Daydream07379411847
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattAtlanta, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded 5 weeks ago

We're so glad you were able to take advantage of our free shuttle. It takes guests anywhere in Buckhead in a 2-mile radius. Very handy! Thanks for mentioning! We're so glad you enjoyed your visit, and we're honored that you'd recommend us. Thanks for being our guest! We hope you'll come back and stay with us again, soon!

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Reviewed June 15, 2019

It was ok but that doesn’t mean I wouldn’t stay again. I did expect more for the price. But not a bad place. I still recommend this place. It’s in a nice area and close to mall. And a variety to eat..

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Sunshine06723616914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattAtlanta, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded 5 weeks ago

Thanks so much for your comments. We have passed your review on to our managers. We're sorry to hear your experience was not just right. Please feel free to reach out to us if there's anything we can do to address your concerns, and please accept our apologies that you did not enjoy every part of your visit. We are glad to know you enjoyed all the great shopping and dining nearby, and that you'd recommend us! We hope you'll come back and stay with us again!

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Reviewed June 14, 2019

We have been staying here several times a year for 24 years and have had great experiences each time. If we were not happy with something, it has always been addressed to make sure that we ere satisfied. We always use the concierge club on floor 24 and the food is always enough for our small appetites. Tsehai, is our "go to" girl for the morning shift and no one can ever surpass her customer service skills and her friendly demeanor with guests. She deserves a lot of praise from Hyatt Corp.

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank wonderchildnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattAtlanta, Guest Relations Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded 5 weeks ago

Wow, thanks so much for this kind review - and for the shout out to Tsehay and our a.m. team! They work hard to make our guests feel special! We will certainly pass your review along! All of us at the hotel are so honored to have hosted you and yours for so many years! We can't thank you enough for being such a loyal guest. Please let us know if there's anything we can do to make your next stay Grand! Can't wait to see you all again. Have a great summer!

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Reviewed June 14, 2019

This is my second time at this hotel and it will be my go-to for as long as possible! I frequently travel to Atlanta for business and have found the staff, rooms and gym here to be exceptional. It’s conveniently located and has great running / walking trails nearby. There’s shopping and eating at all price levels within walking distance. Parking is really expensive, but that is my only complaint! I’d definitely recommend for business travelers.

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Guide17442017458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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