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Grand Hyatt Atlanta in Buckhead
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Reviews (2,130)
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1,216
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All reviewszen gardenonyx barself parkingbeautiful hotelwithin walking distancecorner roomrestaurants and shoppingclub levelroom servicemarta stationmile radiusper daybusiness meetingthe room was nicefitness centerfree shuttleenjoyed my stay
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1,905 - 1,910 of 2,130 reviews
Reviewed November 14, 2009

The Buckhead area has many good hotel choices. We have stayed at this hotel several times and have always been happy. It is very clean and has a nice, fresh scent throughout the entire hotel. The rooms are in good shape. On this most recent trip, however, we did not have the pillows we requested, which were confirmed both prior to our check-in and at our check-in. We left soon after check-in and came back seven hours later, only to find the pillows still were not delivered. It took another call for that and for someone to put a light bulb in the bedside lamp, as it was without one. This was engineering, not housekeeping, so it took two trips to fix these items. On occasion we eat at their restarant in the lobby and find that the food is good, though the service can be slow if it's very busy. Overall, a nice hotel in a great hotel in Buckhead.

  • Stayed: November 2009, traveled as a couple
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3  Thank AGeorgiaReviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2009

The staff was wonderful and gracious. My room was simple but elgant. The conference space was very accomodating and yes, the banquet food actually tasted good! The front desk gave good recommendations for where to dine in Buckhead. All around great experience.

  • Stayed: September 2009, traveled on business
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1  Thank naomi2716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2009

I stayed at this hotel with some friends before heading to Athens for a football game. The experience was great from start to finish.
The good: The staff is very friendly and the lobby area/bar is very well designed. The rooms are very spacious, and the bathrooms are more than adequate. Although I know our hall was full and there were other football fans in the room next to us (some of my friends, who can get loud at times), the rooms were quiet. Checkout was easy, and they, of course, had a computer for guests to check into their flights before leaving.
The bad: the only real negative was that the bar was overpriced. I can live with that since everything was well done.
Obviously, Buckhead is a great place to spend some time. There are plenty of bars/restaurants right outside of the hotel, and even more a short cab ride away. The MARTA is three blocks away, and that will take you to the downtown Atlanta attractions and airport.

Stayed: September 2009, traveled with friends
2  Thank KJR0711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2009

The rooms are very spacious and clean. This hotel is a remodeled old Hotel Nikko (Japanaese hotel). The rooms have all been refurbished with excellent and roomy bathrooms.

The TVs were standard (not flat panel) which was a little disappointing but not enough so to complain.

Complaints:
$20 parking/$30 valet parking
$10 internet access that runs from 3pm to 3pm.
Hotel restaurant was not open during lunch

Likes:
Staff was very professional
Bar area is nice with an outdoor waterfall

You can walk to Marta (subway) and shopping (Lenox Square Mall and Phipps Plaza) from this location.

Conference rooms are nice but not very spacious.

I think you'll like this place.

  • Stayed: September 2009, traveled on business
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2  Thank Atl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2009

Room: Very nice. Two double beds lots of pillows. Desk was near the window with a nice view.

Hotel: Clean, concierge great. Complimentary shuttle is great!

Extras: Oatmeal is $15.00. I was very disappointed that internet and business services were only available for a fee. I've stayed at less expensive hotels and wasn't charged a fee, so that kind of ruined it for me.

  • Stayed: September 2009, traveled on business
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Thank CeeCee76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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