I took my husband to Atlanta for his birthday weekend getaway and I must say this hotel was wonderful. The employees were very friendly, professional, and displayed great customer service. While there the cable kept turning off due to a glitch that they were working on. It maybe turned off for 10 min total. I called down to the front desk and told the lady ( I believe her name is Cheryl) about the issue and she politely apologized about the issue and offered free breakfast vouchers for two. I wasnt expecting the free breakfast and that alone left a good impression on the hotel. The food was excellent by the way. The hotel loacation was great as well and was in walking distance to a few restaurants, clothing stores, and a dine in movie theater. I will be staying at this hotel in the future and also recommending it to my clients who travel to Atlanta since I am a travel agent. Thank you to the staff for a great experience!
- Official Description (provided by the hotel):
- A tranquil retreat within a vibrant urban setting. ... more less
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- Also Known As:
- Grand Hyatt Atlanta In Buckhead Hotel Atlanta
- Hyatt Atlanta In Buckhead
- Grand Hyatt Buckhead
- Atlanta Hyatt