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Grand Hyatt Atlanta in Buckhead
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Reviews (2,190)
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All reviewszen gardenonyx barself parkingbeautiful hotelwithin walking distancecorner roomrestaurants and shoppingroom serviceclub roommarta stationmile radiusper daybusiness meetingfitness centerthe room was nicefree shuttleenjoyed my stay
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1,670 - 1,675 of 2,190 reviews
Reviewed February 25, 2013

I have stayed at the Grand Hyatt for 3 business trips and one pleasure trip. Each time the visit was excellent. The staff is attentive and the rooms are clean and well appointed. I have stayed once on club level--very nice breakfast and cocktail snacks. The downstairs bar area is comfortable and relaxing. It was a nice place for a family visit and the bar food was very good--ended up being our supper. I have not dealt with anyone at this hotel who was less than courteous and helpful--from bellman, to check in clerk to concierge to food servers. In my opinion there is no reason to pay for pricier spots when the Hyatt is an option.

  • Stayed: January 2013, traveled on business
    • Value
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1  Thank SouthgaLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded February 28, 2013

Thank you for taking the time to share your review. We love hearing from our repeat guests and are always excited to hear that we exceed your expectations every time. We look forward to many more visits.
Sincerely,
Grainne McClain

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2013 via mobile

Great location in Buckhead area. Lovely hotel & room. Service was exceptional. Free shuttle service within 2 miles of hotel. Purchased a package deal which included gift certificate to Lenox or Phipps malls, gift certificate for fine dining restaurants, breakfast for two (large buffet with omlette station), valet parking, etc. Definitely saved us money. Will certainly stay here again.

  • Stayed: February 2013
    • Value
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    • Rooms
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1  Thank sctrvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded February 28, 2013

Thanks for the great comments and for sharing. We are so glad that you enjoyed our great hotel and the great Buckhead location. See you next time.
Sincerely,
Grainne McClain

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Reviewed February 23, 2013

Hotel features friendly employees and comfortable rooms with very good amenities. Attended a conference and food and service of their catering staff was excellent. Comfortable bed, nice towels and even daily toothpaste. Fitness center very nice. Self parking the biggest drawback as sort of a pain and $20 a day.

Stayed: February 2013, traveled on business
2  Thank Nailcutter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded February 25, 2013

Than you for taking the time to share your review. We are really glad that you enjoyed the staff, room and food, as well as all our great amenities. Maybe next trip you can come for fun and explore Buckhead.
Sincerely,
Grainne McClain

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Reviewed February 17, 2013

First time at this hotel. It was just down the street from where my friend lives that i was visiting. Room was spacious, courteous staff. It was a little loud at times but would not hesitate to stay again.

  • Stayed: January 2013, traveled with friends
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1  Thank Paula M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded February 22, 2013

We are so glad that your first experience was so great, and now we hope it will not be your last. See you soon,
Grainne McClain

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2013

Just finished a 5 night stay for a business conference (on site).

As a Hyatt Gold Passport - Platinum was given a very nice room on 19th floor facing downtown. The staff was extremely professional. All meals provided by the hotel for our conference were above average and dining at Cassis for breakfast and lunch on a couple of days was much better than many on-property restaurants at Hiltons I've stayed at over the years.

My only constructive comment would be that doors from guest rooms to the hallways seemed heavily spring-loaded and slammed repeatedly. They would do well to put soft close mechanisms on the doors. This especially was problematic since my room was near a service door leading to either housekeeping or a lift for room service personnel. The slamming was a bit rough at times.

Otherwise I found the accommodations comfortable, internet was speedy, TV worked well and room fixtures all operated properly.

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SFO1K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded February 12, 2013

Thank you for taking the time to post a review about your recent stay. We are so glad that you had a great conference and enjoyed the hotel, staff and great food. We hope the next time you come you can enjoy the great hotel location too.
Sincerely,
Grainne McClain

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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