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Grand Hyatt Atlanta in Buckhead
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Reviews (2,130)
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All reviewszen gardenonyx barself parkingbeautiful hotelwithin walking distancecorner roomrestaurants and shoppingclub levelroom servicemarta stationmile radiusper daybusiness meetingthe room was nicefitness centerfree shuttleenjoyed my stay
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1,643 - 1,648 of 2,130 reviews
Reviewed November 5, 2012

Just spent a weekend here at the Grand Hyatt. The room was on the top floor, the 25th, with excellent views and access to the Grand Club. Everything in the room was in perfect condition, clean and quiet. No rust, scuff marks, dust, that I find in even "upscale" hotels. The brown and gold marble bath felt opulent. Nice hot shower with plenty of water pressure. The front door and check-in desk staff were always friendly and helpful.

We stopped for breakfast two mornings at the club level. It was a small, quiet, lounge with a nice view of the city. I never saw an attendant, but there was a nice variety of cereals, fruit, salmon, bagels and croissants. This is not the kind of club level that you might be accustomed to (the Ritz or across the street at the Intercontinental) where there is a staff member to help with reservations, transportation, all-you-care-to-drink alcoholic beverages. Beer and wine were locked in the refrigerator when I was there, and are at an additional cost. Considering the very reasonable price I paid for the room, I was happy with the Club Lounge.

The location of the hotel, walking distance to Lenox Mall and Phipps Plaza, makes it an ideal place to stay for shopping. We enjoyed a concert with the Atlanta Symphony, which I would highly recommend if you enjoy this kind of music.

Overall, the stay was quiet, the staff was friendly, the room was impeccable, and the Zen garden beautiful. I would definitely stay here again!

  • Stayed: November 2012, traveled as a couple
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1  Thank Anesthetist55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded November 6, 2012

Thank you for the great comments, we are so glad that you enjoyed the hotel amenties including club and the Japanese garden. It also seems like you were able to take advantage of our great location. We look forward to your next visit.
Sincerely,
Grainne McClain

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

Upon arrival we we greeted curbside by a friendly staff that unloaded our bags and took our car. Made our way to the desk where check in was smooth and quick! The room was beautiful and our rate for our stay was super. Booked thru bidding on priceline. Only downer...32.00 to park!

  • Stayed: October 2012
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1  Thank Kelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded November 6, 2012

Thank you for taking the time to share your review. We appreciate the postive comments and are really glad you enjoyed your time with us.
Sincerely,
Grainne McClain

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Reviewed November 3, 2012

This hotel was wonderful! The staff was friendly. The hotel is close to public transportation to the airport and in a nice part of town. Everything about my room was perfect including the view. The food and drinks served by the hotel during the conference were delicious. I couldn't ask for a better place.

Room Tip: I had a corner room on the 11th floor that had an excellent view of the city.
  • Stayed: October 2012, traveled on business
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1  Thank i_heart_travel1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded November 5, 2012

Thank you for your review. We are glad that you enjoyed your stay and enjoyed the conference. We love the views and the food too and are glad that you had some donwtime to enjoy the. Maybe next time you can come just for fun, see you soon.
Sincerely,
Grainne McClain

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Reviewed November 1, 2012

This hotel is in the heart of "Buckhead" in Atlanta and you can walk to Lennox mall and other great shopping. If you don't want to walk they have a complimentary shuttle. The service at this hotel made the experience, the kindness, the attentiveness was amazing. When you walk toward the elevator in the lobby the bellman hurries over to hit the button for you and wishes you a good day. We had an executive suite with a balcony and the room was nicely appointed. The only downside was the furniture in the living room was not as "crisp" as I expected for what I paid but didn't distract and by no means was it worn. I would have given this a 5 but bumped down due to furnitrue. If I were to rate service and value for money it is 6 stars. This truly is a first class hotel in an amazing area of Atlanta.

  • Stayed: October 2012, traveled as a couple
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1  Thank goliathtn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded November 5, 2012

We are so glad tha you enjoyed your recent stay and had such a great anniversary. We are glad that our wonderful staff and hotel was able to deliver everything you needed. See you for your next big celebration.
Sincerely,
Grainne McClain

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Reviewed October 29, 2012

I haven't been in this hotel in several years and was really happy with the quality of the room and friendliness of the staff. On top of that it's an excellent location. If you qualify for the club level, the breakfast and evening snacks/drinks was very well done and a lovely view from the 24th floor.

Room Tip: Ask for a high floor.
  • Stayed: October 2012, traveled with family
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1  Thank bfchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHyattBuckhead, Manager at Grand Hyatt Atlanta in Buckhead, responded to this reviewResponded October 30, 2012

Thanks for the great review. We are so glad that you enjoyed Grand Club and the great location. We love our staff too. We look forward to your next visit, hopefully it will be sooner this time.
Sincerely,
Grainne McClain

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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