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Embassy Suites by Hilton Atlanta - Buckhead
Ranked #142 of 173 Hotels in Atlanta
Reviewed December 2, 2013

The breakfast was tasty however, there were items that were not available during my stay that were on the menu. They ran out of clean eating utensils and orange juice. I believe due to the fact that it was a holiday weekend they may have been understaffed.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Kathleen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,138 - 1,144 of 1,570 reviews

Reviewed November 21, 2013

Great location for walking to everything. Staff is amazing! Breakfast is good but lines are long. Nice size suites, clean, though furniture is outdated. Would be nice to have 2 queens (or doubles) vs. 2 full size beds. Beds are VERY small unless you get a suite with a king. Overall a very pleasant stay and good value for Buckhead \ Atlanta.

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank akretiree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

Need somewhat fast internet DONT STAY HERE. Must be a very old wireless set up. E mails took up to a minute to load . Could not watch or steam video over the wireless

Did better on my data connection on my phone.

SLOW internet is a deal beaker for me. Have never come back to hotels with slow connections.

Wont be back here.

I do enjoy Embassy Suites breakfast but Breakfast here was awful. Like breakfast out of a plastic bag. One breakfast station. One cook. Long lines. Terrible food. I hate to waste food but after a couple of bites I left behind a plate with an overcooked omelet, dried processed bacon and overly salty piece of sausage.

Settled for an english muffin.

  • Stayed: November 2013, traveled on business
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Thank Indianaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KerensaW, Front Office Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this reviewResponded December 2, 2013

We appreciate your feedback regarding the internet service at our hotel. We’re sorry for the inconveniences and are currently addressing this issue with our service provider. Thank you for bringing this to our attention, and we hope you’ll consider staying with us again when your travels bring you back to the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013

The room reeked like cigarettes and furniture was heavily scratched. I would describe it as "well worn." The staff was friendly and I like the room layouts at Embassy Suites, but this location needs some serious TLC before I'd consider staying here again.

Stayed: November 2013, traveled on business
Review collected in partnership with Embassy Suites Hotels
Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KerensaW, Front Office Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this reviewResponded November 20, 2013

Thank you for your review of the opportunity with your guest room. I shared your feedback with the hotel team and we are actively taking steps to freshen our guest rooms. However, I sincerely apologize for the condition of our property. I appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area as we will be sure to make the necessary improvements

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013

Short weekend stay for a family function. We already had mixed feelings even before arrival - our family had reserved a block of rooms at a "special rate", but when we called, they no longer had a king room in the block, so we got a room outside the "special rate" and saved $30 over what our other family members paid. Rip off #1. Arrival was fine, very nice front desk. Valet parking was $25, regular parking $20, and we had no way of knowing that the garage was very easy and convenient - most Atlanta parking is a nightmare - so we went with valet. Rip off #2. We ended up riding with other family members who were parked in the garage and it was easy so I highly recommend you self-park - you get your car a lot faster that way.

Breakfast was included and was okay just to get something in your stomach, but the food was only marginal. You can't argue with free, though. And the coffee was very good.

Room was okay as well, spacious, great bed and bed linens. Housekeeping failed to clean our sink and it was rather disgusting, but otherwise the room was fine.

Overall, for value in Buckhead it's a good location and decent price. Just don't expect luxury.

  • Stayed: November 2013, traveled with family
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Thank uptowngirl57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2013

Room 1026 has powerful smell of mold, causing headache and nausea. Unable to obtain new room until the next morning. Otherwise, good value, attractive room, friendly omelette makers at breakfast and free manager's happy hour was a very nice perk.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank ywhitt66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2013

This was our 1st visit to the ES in Buckhead. Raining when we arrived but the Valet service was great. A little salty - $25.00/night for Valet or $20.00 self-park. Check-in was quick and the desk clerk was courteous. We stayed on the 3rd floor in the corner room which was quiet and what we asked for. The bathtub was leaking and needed updated (looked dirty) but the bed was comfortable and room was nice/clean. Ruth Chris Steak House is located in the hotel and we got room service from there. Delicious!!! The Breakfast had a nice variety. Would stay there again if heading back to Atlanta.

  • Stayed: November 2013, traveled as a couple
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Thank Italia Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Atlanta - Buckhead

Address: 3285 Peachtree Rd NE, Atlanta, GA 30305-2420
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Atlanta
Price Range: $127 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta - Buckhead 3.5*
Number of rooms: 316
Official Description (provided by the hotel):
Only all suite full service hotel located in the heart of Buckhead. Our boutique style property features Ruth's Chris Steak House. All guests receive omplimentary Cooked-to-Order Breakfast and an Evening Reception with snacks and drinks. Short walk from world class shopping at Lenox Square and Phipps Plaza. Two blocks from MARTA which will transport you to all local destinations including the airport, convention center and the Georgia Aquarium. Free shuttle provided within one mile of the hotel. ... more   less 
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Also Known As:
Embassy Suites Atlanta - Buckhead Hotel Atlanta
Embassy Suites Buckhead
Atlanta Embassy Suites

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