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“So Cramped!” 2 of 5 bubbles
Review of Hotel Indigo Atlanta

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Hotel Indigo Atlanta
Ranked #53 of 172 Hotels in Atlanta
Certificate of Excellence
San Francisco, USA
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“So Cramped!”
2 of 5 bubbles Reviewed January 2, 2008

I stayed at the Indigo during a busy convention; consequently I paid near $350 a night with taxes. This was the smallest, most cramped, overpriced room I've stayed in (including NYC and major European cities!).
Main sleeping area was 11x8ft, 2 full (? not queen beds) crammed in there. Obviously you can't sleep 2 persons to a bed or have more than 2 adults in the room (I had requested a king but hotel was fully booked). The closet was located at the foot of one bed, but too small to unpack/store my carry-on bag; there are no drawers due to space constraints in the room. There was a TV at the foot of the other bed, but the room was so small it could only be viewed lying in that bed (which was used for placing clothes and by the coffee-making tray). A desk lies between the foot of 2 beds, the WiFi worked, but obviously you have to stand to utilise it.

The bathroom was INCREDIBLY small (7x5ft), the deep sink has no adjoining counter space or shelf for toileteries, or even a glass for even a toothbrush. Persons of height or size will be squished against the counter using the WC. The shower stall abutts both!

On the bright side the room furnishings are bright and cheerful, the front staff are friendly

  • Liked — Bright furnishings
  • Disliked — Unbelievably cramped
  • Stayed December 2007, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank hfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebsterG, General Manager at Hotel Indigo Atlanta, responded to this review, February 1, 2008
Thank you for providing feedback on the Trip Advisor website. It helps us to improve on our Inspired Service.

Our property was originally built as the Cox Carlton hotel in 1923. As we are a historic property and have been placed on the Historic Register, we have done all we can to keep the history of the property while maximizing space for our guests. Our rooms are cozy, with an entire area of 20x12, and sleeping area of 15x12. We have added small touches to maximize this space. In our double-bedded rooms, the TV is contained in an armoire at the foot of one bed; however, the TV set does rest on a sliding cabinet, and can be pulled out to be viewed from anywhere in the room. The wardrobe also contains a luggage rack which can be removed and placed elsewhere in the room for storing one’s belongings. There is a desk in all rooms, with chair, where one can rest and work on the complimentary wired internet access, or come down to beautiful open lobby and worked on the complimentary wireless access.

We also realize space is limited in our bathrooms. They have an area of 5x5. While there is no room in the bathroom for counter space, we have made accommodations just outside the bathroom with a glass covered side table and large mirror in the entry. This is used by many of our guest to house their toiletries, and for getting ready in the morning. While the bathrooms are lacking in size, we made the decision to not have any bathtubs on the property, and replace them with wonderful glass enclosed showers.

Thanks also for your comments about our staff and their friendliness.

Gabriele Webster
In.keeper
Hotel Indigo Atlanta Midtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,004 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
San Francisco
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed January 1, 2008

After a pleasant stay at the Indigo in Chicago, I eagerly looked forward to my stay here in Atlanta. The hotel did not disappoint. Great service and decor is the name of this boutique brand. It's no Four Seasons but that isn't the point. Words to describe an experience at Indigo may include: charming, cute, friendly, and hip. Dog friendly too!

  • Liked — A hotel with personality
  • Disliked — Girls at hotel cafe were a bit slow and clueless...nice just the same
  • Stayed November 2007, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank nextmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebsterG, General Manager at Hotel Indigo Atlanta, responded to this review, February 1, 2008
Thank you for providing feedback on the Trip Advisor website.

We are glad that you enjoyed your stay at both our property and our sister property in Chicago. As an all-inclusive lifestyle brand, we are glad to welcome the entire family, including pets to our hotel. We even have a room package available known as the “Ruff Life” dog package. It includes a dog bed and dog bowl with treats for the pet, and a copy of Fido Friendly magazine and lint roller for the pet owner.

We also can not wait until the summer months for the return of our weekly Canine Cocktail hour.

Thanks for your comments.

Gabriele Webster
In.keeper
Hotel Indigo Atlanta Midtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, Ga
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed December 26, 2007

The staff here were very friendly. The bed was VERY comfortable. The only things I didn't like were that the bathroom was tiny and did not have a bathtub, the parking was $18 and there was no breakfast included. Let me say that this hotel is part of the Intercontinental Hotel chain...so there are many other hotels in Atlanta you can stay in that have much larger rooms, have a bathtub, have breakfast included and have free parking. But let me say again that the staff were very nice and the bed was great! And they allow pets!

  • Liked — The bed.
  • Disliked — The microscopic bathroom.
  • Stayed December 2007, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank hhaywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 bubbles Reviewed November 18, 2007

Hotel Indigo is located in the heart of Midtown, across the street from Fox Theater and within walking distance to several restaurants. I'm sure that would be great for a weekend trip or vacation to see the sights of Atlanta, but it made for an incredibly noisy business trip for me. I stayed for 3 nights during the week, and each night was filled with noises from the street of people screaming and having a grand time. Be sure you get a room on one of the highest floors. Do not stay on a lower floor - you will hear all the noises from the street level. If you end up on the 2nd floor, do not stay across from the fitness center or you will be awoken early in the morning to the buzzing of the machines and television. This hotel is an older piece of property that has been beautifully renovated, but unfortunately the walls are still super thin. In addition, the bathrooms are really small and lacking any vanity space. Finally, there are only 2 elevators so you end up waiting on it during peak times.

Setting that aside, the rooms were clean and well-kept. There is a cafe in the lobby, which you can order room service. Once I found something they had in stock (they were out of the first 3 things I tried to order), it turned out to be a good experience. They also have a complimentary shuttle, which I took advantage of the last morning. All in all, an okay stay but if I decide to come back, I'll also be sure its for pleasure and not business!

  • Liked — Ambiance
  • Disliked — Location across the street from Fox Theater
  • Stayed November 2007, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank LZB777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Pete, FL
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed November 15, 2007

We went to Atlanta for a long weekend getaway and had a great time at Hotel Indigo! It is centrally located in downtown, walking distance to just about everywhere and only a block from the Marta station if you wish to travel farther (not on foot.)

Our room, like the entire hotel, was colorful and vibrant. The rooms are small, but the utilization of space it done well. The bathrooms, while tiny, are lovely and well-appointed.

All the staff we met were friendly and helpful, even running batteries up for our remote at 11PM! Overall, it was a great experience and I would definitely opt to stay there again!

  • Liked — Even though they allow pets, you never heard them or smelled them in the hallways.
  • Disliked — The bathroom ensuite are really tiny, which doesn't allow for much privacy.
  • Stayed October 2006, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank shopgirlmeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Mill
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed October 29, 2007

We've just returned from a stay at Hotel Indigo. We were in Atlanta celebrating our first wedding anniversary, and were referred to this hotel by a friend. We loved the the place...very warming and welcoming décor and atmosphere. I wouldn't say the service was exceptional...but the staff was friendly. We didn't really require much of service really anyway...we were just there for dinner in town, and to RELAX. The rooms ARE small...but, we really didn't need a large space. Nice and intimate I'd say! The bathrooms are VERY small...didn't spend a lot of time on there either though. Loved the colors and LOCATION!!! Right across the street from the FOX! We felt very safe as well. Wish there would have been valet though...we really didn't feel comfortable staying out late because we didn't want to be walking around late in the evening. Other than that, we had a wonderful stay, and definitely would consider staying again for our midtown Atlanta accommodations!

OH, as a side note, we had dinner at "Two Urban Licks", and it was amazing!!! What a great find, and we can't wait to go back. Check it out as well!!!

  • Stayed October 2007, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank mclacal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 4, 2007

We stayed for 2 nights and loved our stay at the Indigo. The staff were very pleasant and helpful and on our first night we were invited to join the wine testing event in reception.

We were on the 7th floor and didn't notice any noise at all. The room was lovely and very clean.

We walked to a different restaurant each night and felt very safe and in the day we caught the Marta into downtown Atlanta.

I would definitely recommend this hotel.

  • Liked — The friendly staff and lovely room
  • Disliked — Paying for car parking
  • Stayed September 2007, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank ShasEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Atlanta

Property: Hotel Indigo Atlanta
Address: 683 Peachtree St NE, Atlanta, GA 30308-4107
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#48 Family Hotel in Atlanta
#66 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Atlanta 3.5*
Number of rooms: 140
Official Description (provided by the hotel):
Hotel Indigo Atlanta. Intercontinental Hotels Group introduces Hotel Indigo Atlanta Midtown, an intriguing branded boutique hotel that delivers high peace and renewal to people who are tired of mundane cookie-cutter hotels. Hotel Indigo Atlanta is conveniently located across from the historic Fox Theatre and ATT. Other nearby attractions include: the Georgia Aquarium, Georgia Dome, Philips Arena, Georgia Tech, the Georgia World Congress Center, CNN, Underground Atlanta, Turner Field, the High Museum, Atlanta Ballet, Alliance Theater, Ernst & Young, Bank of America and Coca-Cola. Hotel Indigo Atlanta Midtown is located in the center of Atlanta, 13 miles from Atlanta Hartsfield Airport ATL. Hotel Indigo Atlanta Midtown offers a free wireless Internet hot spot in lobby and free high-speed Internet access in all guest rooms. Hotel Indigo Atlanta Midtown's interior styling and service culture evoke a sense of home and welcome that attends to the details important to discerning travelers seeking a haven for work and relaxation. Hotel Indigo Atlanta is a pet friendly hotel, so don't forget your four legged friend when you travel to our Atlanta Midtown hotel. ... more   less 
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Also Known As:
Atlanta Hotel Indigo

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