I always call ahead of time to make sure my reservations are good. Usually a day ahead of time. So I was really surprised and shocked that when I go to the hotel my room was sold to another guest. They said they were fully booked even though my company had paid for my room and yet they sold my room away. I was upset and requested to talk to the manager on duty. After waiting and not moving till I got a room, the lady at the front desk realized the errors of their ways. She said the manager was actually in a room helping the cleaning staff get a room ready for me. Shandale who was working the front desk at the time realized my frustration and paid for my breakfast which was really good. Chicken fingers, omelet station and my favorite: GRITS. The restaurant staff was really nice. I feel that they made up for my loss at the time. Shandale did the right thing and made me much happier while they cleaned a room and I had a satisfying breakfast. I was in my room within 30 mins of arriving. I thought I was treated with care and understanding.
- Official Description (provided by the hotel):
- They say location is everything ... we have that and much more. Located in the Heart of Midtown (Atlanta's corporate & cultural center), Atlanta Marriott Suites Midtown caters to every guest. Whether traveling for business or pleasure, you can trust that all your expectations will be exceeded at our Atlanta hotel. For a perfect stay in Atlanta, Georgia, set our from our ideally located hotel and easily explore museums, theatres, nightlife (Crescent Avenue) and our city's finest restaurants - they're all within walking distance! The Arts Center MARTA station (Atlanta's rapid rail system) is also close by. We offer 254 spacious suites, each with a separate living room, bedroom (with either 1 king or 2 double beds), oversized bathrooms with separate tub & shower, voice mail, indoor/outdoor pool, and 24-hour fitness center. Atlanta Marriott Suites Midtown embraces its roots in the finest in hospitality, Southern Style of course! ... more less
- Reservation Options:
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- Also Known As:
- Atlanta Marriott Suites Midtown Hotel Atlanta
- Atlanta Marriott Hotel Midtown
- Marriott Atlanta