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“Excellent location!”

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Hilton Garden Inn Atlanta Downtown
Ranked #40 of 172 Hotels in Atlanta
Certificate of Excellence
Reviewed July 17, 2014

We chose this hotel because it was in the heart of downtown - within walking distance to the Georgia Aquarium, World of Coca-Cola, CNN, Georgia Tech and Centennial Park. Never needed our car once we arrived. Breakfast was hearty ($12.95pp) but kids 12 and under eat for free. Indoor and outdoor pool on the 7th floor was perfect after a day of sightseeing. Ms. Jean Marie at the front desk provided Southern hospitality with a smile and great information on places to eat, driving directions and help getting a minor repair made in our room. Highly recommend this location for ease of seeing the downtown area.

  • Stayed: July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Shannon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this reviewResponded July 30, 2014

Dear Valued Guest,

Thank you so much for taking time to share your experience with us. We're very happy to know that the location allowed you and your family to enjoy all of the neighborhood's attractions. I'll be sure to pass along your comments to Ms. Jean. She'll be glad to know that you enjoyed her recommendations. As our most tenured Front Desk Team member, she is a great source of information for our guests, and we're proud that she's a part of our team.

We hope to host you again on your next trip to Atlanta. Thank you again for choosing us.

Sincerely,

Harman Hall, GM

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962 - 968 of 1,652 reviews

Reviewed July 16, 2014

Stayed here for the weekend of July 4th because of its proximity to Centennial park. Hotel staff was awesome. Manager on Duty was the best. Valet Parking manager was not. Valet Parking attendant burned out my clutch to the tune of $2500. I will never valet park my car again. I can give the hotel 5 stars, but I warn everyone not to allow the valet service access to your vehicle if you drive a manual transmission.

  • Stayed: July 2014, traveled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank lhollandwsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this reviewResponded July 29, 2014

Dear Valued Guest,

Thank you for sharing your feedback with us. I'm glad to know that you enjoyed your interactions with the staff and the manager of duty. I must admit that your comments about one of the valet attendants causing extensive damage to your vehicle was very concerning. Our valet parking area begins only one level above the hotel entrance. With such a short drive, damaging a clutch would require substantial effort (and ill-will) neither of which I would suspect based on our mission to provide our guests with a stellar hotel experience from start to finish. Rest assured that every valet attendant is well trained to operate both manual and automatic transmissions on the vast majority of automobiles - including luxury brands like Mercedes Benz, Ferrari, Audi and Porsche.

Please feel free to contact me on my direct line to discuss this issue further. I can be reached at 404-704-8042.

Warm Regards,

Harman Hall, GM

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Reviewed July 15, 2014

I stayed at the Hilton Garden Inn Atlanta Downtown for a weekend following a business trip.
The hotel is perfectly situated for the main Atlanta attraction : Aquarium, CNN and World of Coca Cola.

I had one of the city view rooms with great views over the Aquarium and the rest of the city. The room was simple but very comfortable.
The hotel has a swimming pool, which was very good with the hot weather! There are also some good restaurants around.

Staff were also very helpful for giving sightseeing advice.

I would definitely stay there again if I ever go back to Atlanta.

  • Stayed: June 2014, traveled solo
    • Sleep Quality
    • Rooms
    • Service
Thank c_sh29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this reviewResponded July 29, 2014

Dear Valued Guest,

We're glad to know that your experience would lead you to return for a second visit. Service is a labor of love and our gratification comes from feedback like yours. Thank you for allowing us the pleasure of serving you during a weekend of fun following your business trip.

Warm Regards,

Harman Hall, GM

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Reviewed July 13, 2014

We stayed at HGi for one tight on a groupon vacation to Atlanta! If you dont already have discount tickets the City Pass is the way to go! Google it!
The hotel is nice and clean. The room was great. We stayed in 1012 and the view of Centennial Olympic Park and all the highrises. The halls are even somewhat aquarium themed with huge wall coverings, but tastefully done.
Within walking distance to eating, aquarium, world of coke & park.
We chose the non valet parking and was very satisfied. save yourself the money. The hotel also let us stay parked ther while we toured the georgia aquarium across the street. yourdaily rate ($22) is for 24 hours of parking; we checked in at 5 pm and left at 530 the next day after the aquarium and eating with no problem.
Johnny Rockets & Legal Seafood are on site and amazing!
Definitly visit Hello Atlanta across the street for souvineers andcheaper than hotel snacks and drinks.
There was a concert in the park the night we stayed & Could hear it from our room, but it was over at 11 and didnt bother us.
Views from the pool deck are amazing. Indoor and outdoor pools are both clean and nice!

Room Tip: for a view, definitly worth the money. anything on the 10th floor is beautiful!
  • Stayed: May 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank MrsJenniferToney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this reviewResponded July 29, 2014

Dear Valued Guest,

Thank you for taking time to share your experience with the Trip Advisor community. I'm glad to know that you enjoyed the aesthetic of the hotel and the location of your guest room. With so many wonderful attractions in the area, many guests find the hotel wonderfully located for visitors to park and walk the area. On the higher floors, the view from your room makes the convenience of the location more apparent. It's great to know that you enjoyed both our facilities and the surrounding area.

We hope to host you and your family again soon!

Sincerely,

Harman Hall, GM

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Reviewed July 11, 2014

Great location to Centenial Park and all the major downtown attractions. You can easily walk to the Georgia Aquarium in 3-5 mintues. There is a nice variety of restaurants in close proximity in all budgets. We used the valet parking to allow us in and out parking privledges for just a few extra dollars. However, we were surprised at how conveniently located the hotel was and never needed to get the car out. The staff was extremely friendly and information. We enjoyed the use of the outdoor pool and hot tub, but after a few hours in the sun we were thankful for the indoor pool. There was plenty of seating available both times we went to the pool. The showstopper was the breakfast. It is a buffet. However, there are several items that are made to order such as omlettes, french toast, pancakes. There were a variety of meats, grits, fresh fruits as well as items had you will traditionally find at breakfast buffets. Our waiter was grat about running and getting additional drinks and food items off the buffet line for us. Kids eat free with paying adult which brought the price down. But the breakfast was so incredibly good, my family is asking to return just to stay and have breakfast the next morning!! The staff honored our request for a high floor and room facing Centenial Park. I had to unexpectly return to the room just prior to fireworks on the 4th of July. I think I had a better view than everyone in Centenial Park. Even though it was a busy weekend, everyone we encountered was very helpful and informative; the hotel was always immaculate.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank MEKA221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this reviewResponded July 29, 2014

Dear Valued Guest,

Thank you for allowing us the pleasure of serving you. We were thrilled to know that you enjoyed for visit with us during the busy holiday weekend. With all the activity in and around the hotel, we did our very best to put a strong focus on making sure every guest felt appreciated and welcomed. It's good to know that you felt the love!

I'll be sure to pass along your sentiments about your breakfast experience to the breakfast team. They are very passionate about their work and will be happy to know that it made an impression.

Thanks so much for staying with us. We hope to have an opportunity to serve you in the near future.

Warm Regards,

Harman Hall, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2014

My husband and I and our two daughters (22 and 6) stayed in the Hilton Garden Inn downtown for a night before taking our daughter to the airport for her trip to France. I booked this hotel due to its location and amenities. We parked our truck before check-in, spent the day at the aquarium and walking around downtown, and didn't move the truck until the following morning. We felt very safe during our visit. We were welcomed warmly upon arrival and received good dinner recommendations from the concierge that evening. We will stay at Hilton Garden Inn again when we return.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Kara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this reviewResponded July 29, 2014

Dear Valued Guest,

Thank you so much for giving us an opportunity to serve you and your family on such a special occasion. I hope that you enjoyed the time with your daughter before her send-off to France! We would love to host you again, on her return trip home.

Sincerely,

Harman Hall, GM

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Reviewed July 9, 2014

We stayed at the Hilton Garden Inn next to the Georgia Aquarium for 3 nights. I must say the hotel was great..we plan to use this hotel again. The staff were very professional and helpful. We booked two rooms, and needed them on the same floor. We were accommodated...even though the hotel was booked to capacity. The rooms are beautiful, and up to date. Atlanta's skyline is so beautiful especially at night can't wait to return.

Room Tip: We were on the 3rd floor with great view of beautiful skyline.
  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
    • Service
1  Thank MJones457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this reviewResponded July 24, 2014

Dear Valued Guest,

It excites me to know that you had a fantastic experience at our hotel. The views at night are magnificent and I'm glad tha we got to share them with you and your family. We look forward to seeing you again and thank you for allowing us the pleasure of serving you.

Sincerely,

Harman Hall, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Atlanta Downtown

Address: 275 Baker St NW, Atlanta, GA 30313-1801
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Atlanta
#40 Romantic Hotel in Atlanta
#46 Business Hotel in Atlanta
Price Range: $141 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Atlanta Downtown 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
Contemporary interior design with stunning aquatic murals in the hotel's guest room corridors. Enjoy our many services and features such as complimentary weekday USA Today, complimentary wireless high-speed Internet access throughout the hotel, Pavilion Pantry sundry and convenience mart, complimentary business center, in-room dining, valet service, ADA accommodations, safety deposit boxes, in-room safes, self and valet parking.Heated indoor and outdoor pool, game room, laundry room. ... more   less 
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Also Known As:
Hilton Garden Inn Atlanta Downtown Hotel Atlanta
Hilton Atlanta
Atlanta Hilton

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