I was scheduled to stay for 4 nights while on business in Atlanta. I am a frequent traveler (I stay in at least 20 hotels a year) and for the first time in my seven years of frequent travel, I checked out after the first night and found accomodations elsewhere. I'll give this hotel two stars ONLY because the staff were amazing and friendly, and it's not the hotel's fault that it's located in such a shady part of the city.
We knew something was wrong almost immediately upon arrival. My friend and I were chased by a creepy guy in the streets surrounding the hotel at 3 in the afternoon, and there wasn't much going on in the area (no restaurants, shops, etc). After checking in, we waited a very long time to get up to our rooms, since only one of the two elevators were working. Then we got to our room on the 9th floor and that's when things got weird. Multiple rooms had piles of dirty towels sitting outside their doors. I thought maybe housekeeping was behind schedule and still coming around to pick up towels, but the dirty towels remained there well into the evening. When we got to our room, it looked nice enough for a fairfield inn (which, by the way, wasn't cheap, at $139 a night), but something wasn't quite right about the door and the wall. Both looked as though they had been either really poorly painted or scrubbed, and patches of the wall appeared to have a different paint finish than others. The worst part was the carpets in the hallway on the ninth floors, which appeared to have blood stains trickled all over, leading into the elevators. This might have been any other red substance (juice, ketchup, etc) but whatever it was, it was alarming and I didn't need to see it. The red blood-like substance could also be seen on the linoleum tiles around the ice machine and still appeared to be wet. When we realized this, we decided to check out first thing in the morning. The next morning, to add insult to injury, the iron (which had heated up for about 30 seconds on the appropriate setting) seared a hole straight through the shirt I had planned to wear to my business meeting.
I explained all of this to the front desk at checkout, but they seemed unconcerned and told me that the hotel wouldn't be replacing (or I guess cleaning??) their carpets until next month when they complete their marriott renovation.
- Official Description (provided by the hotel):
- As a premium, boutique downtown Atlanta hotel, we are perfect when traveling on business, planning a meeting or social event, or enjoying the area's best shopping, dining, and entertainment. Overlooking the breathtaking Atlanta skyline, the Fairfield Inn & Suites Atlanta Downtown is within walking distance of attractions such as the Georgia World Congress Center, the Georgia Aquarium, CNN Center, Centennial Olympic Park, and Georgia State University. Set in a historic building, our all-new hotel underwent a multi-million dollar transformation with 11 floors added to the a five-story structure originally built more than a century ago. We kept the historic exterior intact, and several elements within our hotel have been incorporated into our hotel's unique design including the original iron staircase located in the lobby. All of the rooms in the hotel feature marble-topped wet bars with microwaves and refrigerators, sleeper sofa, free WiFi, two LCD televisions, and deluxe pillow-top mattresses. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Suites Atlanta Downtown Hotel Atlanta