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“Good hotel in the center of Atlanta” 4 of 5 bubbles
Review of Fairfield Inn & Suites Atlanta Downtown

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Fairfield Inn & Suites Atlanta Downtown
Ranked #88 of 172 Hotels in Atlanta
Holland
Level Contributor
234 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Good hotel in the center of Atlanta”
4 of 5 bubbles Reviewed March 22, 2013

My wife and me started our vacation in this hotel. We went foor a trip in the Deep South and we stayed there for 2 nights. The hotel is clean. The breakfast is very good. The valet parking is not cheap. You are close to the Coca Cola museum and the Aquarium. All is easy to walk.

Room Tip: Park your car yourself
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jacco S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal W, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review, April 8, 2013
Greetings Punkmuts,


Thank so much for the feedback from your stay at the Fairfield Inn and Suites in Downtown Atlanta. We a pleased to hear that you were able to take advantage of our convenient downtown location, we are just blocks away from a number of Atlanta’s premiere attractions including the GA aquarium, World of Coca Cola, and CNN to name a few. Our valet parking is an additional $25 per night which is a steal in the downtown area and our complimentary guest shuttle provides a driving alternative so our guest can avoid additional parking fees in the downtown area. With feedback like yours and our commitment to continuous improvement we will continue achieve our goal of 100% guest satisfaction. Our entire staff looks forward to your next visit to the Fairfield Inn & Suites Atlanta Downtown.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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551 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
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  • French first
  • German first
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English first
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed March 18, 2013

This hotel is located just off the highway with easy access back onto the highway and into Downtown Atlanta. Upon arriving at the hotel it was a little intimidating as the bell person and door person all were also security. There was 3 of them in total there to help, but also made us and another guest we talked to feel slightly uneasy and we both asked whether the area was safe to stay in. There were two police stations within a block of the hotel, but the initial impression was slightly uneasy.
However the rooms and service are top notch. One of the largest rooms I have seen in a major centres downtown. Also the hotel has a shuttle to anywhere within 2-3 miles of the hotel there and back. Free breakfast and valet parking is a reasonable $25. Make sure you look for deals as you can often get valet for 10-15 added to your price of the room.

Room Tip: Get the two room double beds, which also have a pull out couch giving you tons of extra space.
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  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mikeandjen2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal W, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review, April 8, 2013
Greetings,

Thank you for sharing your experience while staying at the Fairfield Inn & Suites Atlanta Downtown. It is good to hear that the service you received during your stay was friendly, courteous, and that your hotel accommodations met your standards. Our spacious all suites hotel is located in the historic Connelly building in the heart of downtown Atlanta just steps from tons of premiere attractions. Our downtown location is a busy metropolis with people from all walks of life the onsite security is available to make our guest who is unfamiliar with big city life feel at ease with their surroundings. I really appreciate you taking the time to share your thoughts. With feedback like yours and our commitment to continuous improvement we will continue to achieve our goal of 100% guest satisfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
109 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
1 of 5 bubbles Reviewed March 15, 2013

Don't let the "historic" building fool you. This place is awful. Although the rooms are nice and spacious, the area is VERY dangerous. There're cops around this building 24/7. Sirens blaring 24/7 and the train horns goes off all day and night. It's also far from places to eat. I wouldn't walk at night because there are people constantly begging for money or hustling to get money or drugs. The hotel has great staff, but doesn't make up for a mediocre breakfast selection, nor the very slow elevators. The housekeeping uses the same elevators so it takes fooooorever to catch one. For that reason, ask for a lower floor if there are absolutely no other hotels available.

Room Tip: Away from the Coke sign view, lots of noises.
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  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank maylee32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal W, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review, April 8, 2013
Greetings,

Thank you for filling out the survey sent to you from Marriott regarding your recent stay at our Fairfield Inn & Suites by Marriott in Atlanta Downtown, Georgia. We consistently seek and truly value all feedback (positive or negative) from guests so that we may fine tune our operations. We are centrally located in the heart of downtown Atlanta which is a busy metropolis with people from all walks of life. We are working very diligently with the city of Atlanta to do whatever it takes to enhance the overall perception of certain areas in downtown. I have passed along your comments and concerns pertaining to the hotel and the surrounding area. I really appreciate you taking the time to share your thoughts. With feedback like your and our commitment to continuous improvement we will continue to achieve our goal of 100% guest satisfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 14, 2013

I could not have made a better hotel choice when deciding to stay at the Fairfield Inn for my recent business trip to Atlanta. Initially I choose it because of the reasonable price. When I arrived I was happy to find that the rooms were very nice (Big!), the staff even nicer, and the amenities exceeded expectations.
A huge plus is the free shuttle for guest. Since I was staying for business this came in handy for both business and site seeing. Many other folks who were in town for the same conference but staying elsewhere, found it difficult to get around the city.
Additionally, It was clear that the staff highly valued the needs of the customer and went above and beyond to ensure a quality stay for everyone. The front desk staff were always friendly, the woman who managed the morning breakfast was cheerful and helpful, and the staff running the shuttle helped people with dinning reservations, made suggestions on where to go, and were genuinely interested in the positive experience of patrons. The good people running the hotel certainly made it easy to feel right at home. All that being said I could not have been more pleased and would definitely recommend this hotel to others.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KcVargas22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal W, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review, April 8, 2013
Greetings,

We would just like to thank you for the great feedback from your stay at Fairfield Inn and Suites Atlanta Downtown. The staff truly enjoys what they do, and it is always good to hear that their efforts don’t go unnoticed. I am glad you found your suite spacious and clean and were able to take full advantage of a number of the complimentary amenities we offer including the breakfast, and our downtown shuttle. I truly appreciate you taking the time to share your experience. Our entire staff looks forward to your next visit at the Fairfield Inn and suites Atlanta Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburn, Virginia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed March 14, 2013

The high standard we have come to expect from a Marriott brand is evident here. Good value. Great suites. Excellent breakfast. The location is central and across from the metro. But also at nights the area around the hotel can be dangerous. The hotel has 24 hour security guards and key card access for hotel guests though. Overall, a good deal for a business trip.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Travelatlas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal W, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review, April 8, 2013
Greetings,

Thanks so much for taking the time to share your experience at the Fairfield Inn and Suites Atlanta Downtown. We are truly pleased to hear you enjoyed your stay at our unique all suites hotel and were able to take advantage of our complimentary hot breakfast and convenient downtown location. With feedback like yours and our commitment to continuous improvement we will continue to achieve our goal of 100% guest satisfaction. Our entire staff looks forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macon, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 5, 2013

Arrived for a overnight stay, after a long day and found out I had booked the wrong day online. Natasha Jackson was at the front desk and made everything right. She was so pleasant and gave great info as to where to eat and available hotel services. The local shuttle was great and the room large and comfortable. The Breakfast Ambassador, Cathy was wonderful and very helpful. Will stay again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank USMC1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal W, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review, March 10, 2013
Greetings,

Thank you for sharing your experience while staying at the Fairfield Inn & Suites Atlanta Downtown. It is good to hear that Natasha was able to provide you with courteous professional service and assist you with your reservation and some good dining options during your stay. I am glad you were able to take full advantage of some of the complimentary amenities we offer including the breakfast and the guest shuttle. With feedback like yours and our commitment to continuous improvement we will continue to achieve our goal of 100% guest satisfaction. Our entire staff looks forward to your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Virginia
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed February 26, 2013

Just returned from a quick trip to Atlanta and in the Fairfield Inn and Suites. This hotel is in a great downtown location right across the street from the Marta.
Pros:
Customer Service was very kind and helpful. I had forgotten toiletries and they were more than happy to oblige.
Valet Parking was open in/out at all hours (Con is Valet parking is the only parking)
Bed super comfy
included breakfast was a nice touch, the morning was very crowded, but they made sure food was stocked and the packed line at the waffle maker kept moving.
Clean and well decorated

Cons:
Valet parking is the only parking. There is street parking about 2 to 3 blocks down, but please realize you are in downtown atlanta with some suspect areas around you

I came to Atlanta for New Years and stayed at the #2 per this site hotel... I can't think of the name right now. I wish I had just stayed here though. Cost was better with included breakfast. The space was bigger and more amenities. Hope this helps!

Room Tip: As for a higher floor room, the view would be of downtown Atlanta!
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  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank IslanHopper77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal W, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review, March 10, 2013
Greetings,

Thank you for sharing your experience while staying at the Fairfield Inn and Suites Atlanta Downtown. It is good to hear that the service you received during your stay was friendly, courteous, and that your hotel accommodations met your standards. I am glad you were able to take full advantage of a number of the complimentary amenities we offer including the breakfast and that you found the 24 hour valet service helpful. I truly appreciate you taking the time to share your experience. Our entire staff looks forward to your next visit at the Fairfield Inn and suites Atlanta Downtown.

Hopefully we will see you for the Peachdrop New Years event for 2013!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Atlanta Downtown

Property: Fairfield Inn & Suites Atlanta Downtown
Address: 54 Peachtree St SW, Atlanta, GA 30303-3151 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #88 of 172 Hotels in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Atlanta Downtown 2.5*
Number of rooms: 156
Official Description (provided by the hotel):
As a premium, boutique downtown Atlanta hotel, we are perfect when traveling on business, planning a meeting or social event, or enjoying the area's best shopping, dining, and entertainment. Overlooking the breathtaking Atlanta skyline, the Fairfield Inn & Suites Atlanta Downtown is within walking distance of attractions such as the Georgia World Congress Center, the Georgia Aquarium, CNN Center, Centennial Olympic Park, and Georgia State University. Set in a historic building, our all-new hotel underwent a multi-million dollar transformation with 11 floors added to the a five-story structure originally built more than a century ago. We kept the historic exterior intact, and several elements within our hotel have been incorporated into our hotel's unique design including the original iron staircase located in the lobby. All of the rooms in the hotel feature marble-topped wet bars with microwaves and refrigerators, sleeper sofa, free WiFi, two LCD televisions, and deluxe pillow-top mattresses. ... more   less 
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Also Known As:
Comfort Suites Atlanta Downtown Hotel Atlanta

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