I recently stayed at the Fairfield Downtown Atlanta hotel. I used points for this stay and had the opportunity to stay at either the Courtyard downtown Atlanta or the Fairfield. I chose the Fairfield because the Marriott.com website states the Fairfield is a new hotel...boy is the Marriott.com website WRONG!
Upon arrival, I was instantly nervous about my choice as multiple homeless people were sitting out front and a security guard greeting me at the door. I checked in and proceeded to my room. I couldn’t help but notice the dirty carpets in the hallways and dirt stains on the walls.
My room looked like it was previously broken into as it was the only room with pry marks in the wooden frame and a "pick" guard protecting the lock. The interior door separating my bedroom and the living space locked, but can easily be pushed open. There was also chicken wire on the windows, maybe protecting me from another potential intruder. I think I felt safer sleeping in my car than in the room. The refrigerator was warm and didn’t cool, ruining my sandwich I had saved for dinner. The air conditioning sounded like a car engine about to blow. The air did not circulate into the bedroom...resulting in one hot summer night spent sleeping next to the loud air conditioner in the living space on the small, hard couch.
I notified the front desk of my concerns and they stated I could be moved to another room, yet after driving seven hours to get a nights rest, which was the last thing I wanted to do. Also, I had already unpacked and settled in.
Marriott should remove the statement “New Hotel” from the Fairfield’s description because it is far from new. It was dirty both inside and outside and not safe for a any traveler
- Official Description (provided by the hotel):
- As a premium, boutique downtown Atlanta hotel, we are perfect when traveling on business, planning a meeting or social event, or enjoying the area's best shopping, dining, and entertainment. Overlooking the breathtaking Atlanta skyline, the Fairfield Inn & Suites Atlanta Downtown is within walking distance of attractions such as the Georgia World Congress Center, the Georgia Aquarium, CNN Center, Centennial Olympic Park, and Georgia State University. Set in a historic building, our all-new hotel underwent a multi-million dollar transformation with 11 floors added to the a five-story structure originally built more than a century ago. We kept the historic exterior intact, and several elements within our hotel have been incorporated into our hotel's unique design including the original iron staircase located in the lobby. All of the rooms in the hotel feature marble-topped wet bars with microwaves and refrigerators, sleeper sofa, free WiFi, two LCD televisions, and deluxe pillow-top mattresses. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Suites Atlanta Downtown Hotel Atlanta