The Georgia Aquarium is gorgeous, but the management and staff are horrible.
The exhibits are amazing and we spent an unrushed 3 hours seeing everything (except Dolphin Tales) and having lunch. We arrived at opening (10am), bought tickets at the kiosk, went through security, had our photo taken, and walked right in. We meandered through the exhibits at our own pace. School groups really hit around 11am.
I can't say enough about the quality of enclosures and variety of marine life. We could have spent hours watching the what sharks and mantra rays. Well worth the ticket price, and 5 stars in and of itself.
We were told by a guide that there was a feeding at 10:45, so we got there early and waited until 11am but nothing happened. My husband went outside to a guide desk to ask. They didn't even know there WAS a feeding scheduled and guessed that they were taking a while to start. After another 5 minutes, I finally figured out that the boats we saw from the tunnel WERE feeding and it was just uneventful. Would have been nice if the staff had any idea of what was going on in the exhibit they were assigned to.
The photo desk lost the scanner to find our photo. (And I'm a sucker for these and would have bought it.) Another human fail.
The cafe was promising. Healthy options like salad bar, veggie wraps, soups were offered in addition to the usual hamburger/hot dog grill. Yay! But in actuality, the lettuce was brown and wilted. The fruit was soggy looking. The chicken breast salad was... Well, just slimy and cold looking. The hamburgers even looked like they'd been under a lamp for a while. And this was at noon, the busiest time. The staff took my 10 yr olds tray away from him and my husband had to go find out why. They said they were waiting on his parent to pay. Then my husband was directed to a pay station, but I was not permitted to go the same route. So confusing, and the staff made it MUCH worse.
So, go, definitely! Enjoy the marine life. But don't look to the staff to help at all.
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