I checked into room 429 and found a clean, modern room. That evening i found the water in the tub/shower to be lukewarm. I waited awhile and found it still lukewarm. I called the front desk and was told she would have someone look at the problem "the next morning." She then gave me the option of moving to another room after i told her waiting wouldn't work. I packed my bags and went downstairs to the desk. The clerk seemingly had changed her mind, telling me the rain outside was probably causing the water to run lukewarm. What???? She finally put me in another room that while clean, was very worn, but the hot water did work. The room smelled though and was noisy. I then decided to check tripadvisor to read other reviews of this hotel. Lo and behold, another traveler just a very few days earlier had the same problem with the hot water in exactly the same room, 429. The reviewer complained about the problem upon checking out but apparently wasn't taken seriously as i was given the same room a few days later with the problem still existing. Based on the rude receptionist, bad plumbing then the smelly room, i would not stay here again. Very bad experience. One positive: the beds are comfortable, but do stay away from room 429 if you do decide to stay here.
- Official Description (provided by the hotel):
- • A great value, the Wingate by Wyndham is a highly bundled product that offers a great value for every dollar spent. • A hotel that recognizes each guest as a valued customer. • Our rooms are spacious, beautifully decorated comfortable and exudes a welcoming atmosphere. • Spacious suites offering privacy with separate living and sleeping areas. • Each room comes fully equipped with refrigerator, microwave, and coffee maker. • Iron, Ironing board, & safe. • Remote controlled televisions & on demand movies. • Free High - Speed Internet access in every room and suite, and Wireless internet throughout the building • Two phones with voice mail. • Free local calls. • Daily complimentary Hot Breakfast to start your day. • Complimentary USA today news paper delivered to your room every morning. • Recreational options featuring indoor swimming and hot tub and exercise room. • On site laundry facility at this location. • 24 – Hour Business center, equipped with Telephone, Computer, Fax machine and Copier. • Earn Points or Miles with Wyndham rewards. • Complimentary Shuttle service within a 3 mile radius. • Meeting facilities ideal for groups up to 160 people at this location. • Guest satisfaction guaranteed with our unconditional Assurance Guarantee. ... more less
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- Also Known As:
- Wingate By Wyndham Atlanta Galleria Hotel Atlanta
- Wingate Atlanta Galleria Center