I flew into Atlanta, checked in late Friday night June 21st excited to see my boyfriend who has been working in Atlanta for the last 4 months. Both exhausted so after dinner we retired for the evening to be awaken wet from sweat. We adjusted thermostat but room never cooled, we called front desk with no answer. The next morning we called front desk to explain our unrestful night and after speaking back and forth with 3 different representatives before finally getting a supervisor who decided to change our room! They upgraded us to an executive suite but the problem was, once we arrived in new room we found at the bar an old cheese and rotten fruit tray with a bottle of wine and personal note addressed to the previous guest! Now I'm livid that this room hasn't been cleaned from previous guest ugh! We went on to breakfast while they prepared room. They gave us a $75 credit really? This was not a great experience and because I am in the travel industry the Intercontinental hotel will not be recommended to my clients.
- Official Description (provided by the hotel):
- Located in the heart of Atlanta's prestigious Buckhead district, InterContinental Buckhead Atlanta offers stylish, upscale amenities in an inviting atmosphere with true Southern charm. All 422 elegant guest rooms feature 47" flat screen HDTVs, high-speed Wi-Fi, marble baths with separate shower and soaking tubs, pillow-top bedding, minibar, and complimentary use of the 24/7 Fitness Center overlooking famed Peachtree Road. Club InterContinental guest rooms also include private access to the fully staffed Club InterContinental Lounge with complimentary breakfast, snacks, and beverages. Helmed by celebrity chef Art Smith, InterContinental Buckhead Atlanta's on site restaurant, Southern Art, offers Southern-inspired cuisine and cocktails in a welcoming, relaxed atmosphere. Alongside Southern Art, Bourbon Bar is the award winning bourbon-centric bar and lounge featuring more than 70 varieties of bourbon, including exclusive private label barrels from acclaimed distillers. ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Buckhead Atlanta Hotel Atlanta
- Intercontinental Atlanta