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“Great location in the busy Buckehead area”

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InterContinental Buckhead Atlanta
Ranked #17 of 172 Hotels in Atlanta
Certificate of Excellence
GreenLeadersGold level
Reviewed October 30, 2012

Stayed here for a weekend retreat and loved the Club Lounge. Highliy recommend the $75 upcharge for this benefit. Parking was easy and rooms have a nice feel to them, There were weddings on Sat evening and so the hotel was bustling w/ energy. Close the malls and food made it convenient as well. Definitely recommend this hotel for business and/or a weekend break.

  • Stayed: October 2012, traveled with family
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Thank ericnaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this reviewResponded October 31, 2012

Thank you for taking time to write this review - we are pleased that the Club InterContinental Lounge was to your satisfaction. Weekends here at the IC Buckhead are a change of scenario compared to the business crowd we cater to during the week. We love being a hub for special events and helping create memorable moments in people's lives. So glad you enjoyed the stay and we look forward to having you back.

-Patrick

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2,144 - 2,150 of 2,784 reviews

Reviewed October 28, 2012

I've stayed here many times while in town for business. The service at the front desk is always very good and the price is reasonable. The rooms are always clean and comfortable and the wireless internet is fast for a hotel. My only tiny point of caution is that the beds are very soft and fluffy, so if you like a firmer mattress this may be a problem. I dined at the new restaurant for dinner last time I was there and found it to be average. I probably would not go back to the restaurant but will continue to look to this hotel as my top choice in Buckhead.

  • Stayed: October 2012, traveled on business
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Thank netgrl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this reviewResponded October 29, 2012

Thank you for being a loyal guest. Please let us know next time you come and we can get another mattress of ensure a harder bed, our goal is to ensure a great night’s sleep. Do give the restaurant another chance – just slipped in the fall/winter menu and the butternut squash soup or pork belly sliders are to die for. So glad you enjoy many aspects of the hotel. We look forward to your next visit.

-Patrick

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Reviewed October 25, 2012

The Hotel is a paradise. Visual detail on the floor, ceiling and walls makes this a joy to experience if you are an artist or art lover. Not being a business traveler by heart I look for the amenities that will enhance the comfort and pleasure of my trip.. The service at the from desk was excellent and the rooms are appointed with a very european decor and ammenities. I was most pleased with the free internet and the ability to do "productive work" while on the road. The Gym and Pool are so well appointed and not traditional- relaxed and plenty of machines grouped in small clusters to give that intimate feel . I will definitely come back. Michael Greer M.D.

Room Tip: Rooms facing the pool allow beaufiful territorial views highlighting the lush nature that abounds
  • Stayed: October 2012, traveled on business
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Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this reviewResponded October 29, 2012

Describing us as “paradise”….wow Doc, you are too kind. You are a gentleman who notices details…which there are so many of in the rooms and areas. I hope you enjoyed the new state of art treadmills in the gym…check you mail while listening to your favorite songs and walking or jogging on the latest shock absorption systems on exercise equipment. We look forward to having you stay with us again Dr. Greer.

-Patrick

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Reviewed October 25, 2012

I stayed at the Intercontinental for a girl's weekend and while it's a decent hotel, it was not at the level of service and amenities you should expect with a luxury hotel. Their front desk was courteous upon check in but we had a couple of questions during our stay and they were not very helpful... and it were related to mundane requests / questions such as their shuttle service and if they had a generic over the counter drug in their gift shop. The room accomodations were decent and the overall property is nice. Their spa was very disappointingly SMALL! The lounge area is no bigger than 250 square feet and with more than 3 people in the room, felt quite uncomfortable and crowded. It didn't feel luxurious or relaxing. After our massages, we promptly left which was disappointing we couldn't relax like one would expect at a hotel spa. The spa service itself was enjoyable but the overall experience was underwhelming and definitely fell short of expectations.

Room Tip: Don't spend your $ on the spa unless you don't mind just coming in for the service and not t...
  • Stayed: October 2012, traveled with friends
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Thank CSwallow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this reviewResponded October 29, 2012

Training…we never can train enough in the service industry. SO sorry we could not answer your questions. Our Spa treatment rooms themselves are some of the largest in the city yet we will work on making the relaxation area more comfortable –thanks for your constructive criticism. I hope that your escape from the burbs was enjoyable. I live in and love Roswell yet Buckhead is a special part of the city.

-Patrick

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Reviewed October 25, 2012

This was our second stay at the Intercontinental Buckhead and we had an equally good time as the first. We again made use of the close by Marta station and walked to Lennox mall. All of the employees were helpful and pleasant. We were in a king this time; however prefer the 2 doubles, as the room is larger. The Pillows this hotel uses are the absolute best, so much so that my wife noted the brand so that we could get some for our home. I will continue to stay at the Intercontinental in Buckhead for all my trips to Atlanta.

Room Tip: View of the city is much nicer than the pool view
  • Stayed: October 2012, traveled as a couple
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Thank GunknGingy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this reviewResponded October 31, 2012

We are so happy you came back to stay with us! Our employees love to see return guests and I am pleased to know everyone was so helpful. We have many people inquire about our bedding because once they sleep in one they say they never want to leave it. We look forward to having you with us every time you return to Atlanta!

-Patrick

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Reviewed October 25, 2012

This hotel is upscale and in a great location; Lenox and Phipps Plaza malls are within easy walking distance, Bistro Niko is across the street and Southern Art is located in the hotel. Linens are excellent, rooms well appointed and quiet! This was our second stay and we were just as pleased with our stay as the first time. One downside the cost to park - $22 per day; we booked on Hotwire and had a great room rate, so still was overall good value for us. But, if you are paying full price, might want to ask about that.

  • Stayed: October 2012, traveled on business
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Thank KVT2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this reviewResponded October 29, 2012

We are thrilled to have had you stay with us again…we have a great package with parking included on the hotel website for your future stays. Your comments on the hotel offering are thoughtful and inspire us to come to work and raise the bar daily – we seek to have a Great Hotel our Guests Love!

-Patrick

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Reviewed October 19, 2012

Loved the hotel, however I expected the reception personnel to have better customer service. An error was made with the reservation however the reception staff displayed no customer service in attempting to resolve the issue. Not only was the on duty desk staff person very matter of fact without any attempt to understand the situation, her senior level supervisor only interjected with the exact same stiff, matter of fact response. I certainly doubt, with the level of success of the franchise, that their actions are representative and would hate to believe stereotyping played a role in the treatment I was subjected to. Words of advice, do not expect individualized service at this facility.

Stayed: October 2012, traveled on business
Thank 1PinkMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this reviewResponded October 29, 2012

Thank you for taking time out of your busy schedule to write this review. If you permit, I will reach out to you in order to find out how we can raise the bar to fulfill your expectation next time. I am glad to hear that you “loved the hotel” as that is our ultimate goal. On behalf of the entire staff we look forward to another chance to serve you.

-Patrick

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Additional Information about InterContinental Buckhead Atlanta

Address: 3315 Peachtree Road NE, Atlanta, GA 30326-1007
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Atlanta
#6 Romantic Hotel in Atlanta
#6 Business Hotel in Atlanta
#6 Spa Hotel in Atlanta
#10 Luxury Hotel in Atlanta
#11 Family Hotel in Atlanta
Price Range: $173 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Buckhead Atlanta 5*
Number of rooms: 422
Official Description (provided by the hotel):
Located in the heart of Atlanta's prestigious Buckhead district, InterContinental Buckhead Atlanta offers stylish, upscale amenities in an inviting atmosphere with true Southern charm. All 422 elegant guest rooms feature 47" flat screen HDTVs, high-speed Wi-Fi, marble baths with separate shower and soaking tubs, pillow-top bedding, minibar, and complimentary use of the 24/7 Fitness Center overlooking famed Peachtree Road. Club InterContinental guest rooms also include private access to the fully staffed Club InterContinental Lounge with complimentary breakfast, snacks, and beverages. Helmed by celebrity chef Art Smith, InterContinental Buckhead Atlanta's on site restaurant, Southern Art, offers Southern-inspired cuisine and cocktails in a welcoming, relaxed atmosphere. Alongside Southern Art, Bourbon Bar is the award winning bourbon-centric bar and lounge featuring more than 70 varieties of bourbon, including exclusive private label barrels from acclaimed distillers. ... more   less 
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Also Known As:
Intercontinental Buckhead Atlanta Hotel Atlanta
Intercontinental Atlanta

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