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“I accidentally left a bag of dirty clothes that they didn't find”

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Hyatt Place Atlanta Airport North
Ranked #49 of 173 Hotels in Atlanta
Certificate of Excellence
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“I accidentally left a bag of dirty clothes that they didn't find”
Reviewed October 18, 2013

The hotel is ok but I accidentally left a bag of dirty clothes (two very nice shirts) and when I called to see if they had them they said they didn't find them and that they were sorry. There was no offer to check into it further. I always stay at the Hilton Garden Inn but my partner on this trip accidentally booked me into this hotel. Needless to say, I won't be staying here again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MondelloA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HP-CustomerSrvc, Guest Relations Manager at Hyatt Place Atlanta Airport North, responded to this review, October 20, 2013
We apologize that we were not able to locate your laundry. Pleae feel free to revist this with us, we would be happy to make a proper attempt to resolve this for you. Thank you for your review.
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894 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (88)
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Maine
Level 4 Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 9, 2013

We didn't plan to spend the night. Recent storm caused us to miss our connection. We were directed by Delta Airlines to various options for hotels. Hyatt Place was the best price only $88.00 for the night. We had a timely shuttle to and from the airport. Warm greetings, professional staff, and super clean and comfortable suite with King Size bed. Amazing....plus the delicious chocolate lava cake sold at the hotel desk in the lobby was warm and tasty. A pleasant delight after a long long day of bad weather and flight delays. I recommend this hotel not only for overnights but as a great place to stay!!!Thanks to Delta Airlines for turning me on to Hyatt Place and making our overnight delay a delight.

Room Tip: Fifth floor by elevator room 517......King size bed and cozy.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveler54Maine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HP-CustomerSrvc, Guest Relations Manager at Hyatt Place Atlanta Airport North, responded to this review, October 11, 2013
It's always nice to see that even with an unexpected situation we can be there for our guests. Thank you for the fantastic review! We are always pleased to take care of the weary traveler and happy to build new relationships. Thank you again, we look forward to serving you in the future.
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Fairfax, Virginia
Level 4 Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 1, 2013

Room was huge, as was the TV. Lobby is great, food + bar. Staff is terrific. The hotel itself (the rooms) are somewhat worn. But who cares, it was clean. Minutes from the airport. I like the Hyatt Place brand and I will usually choose it over others.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HP-CustomerSrvc, Guest Relations Manager at Hyatt Place Atlanta Airport North, responded to this review, October 2, 2013
Thank you for this very nice review and the compliments to the staff! We are happy to see you enjoyed yourself and would definitely return to see us again in the future. We are very excited to let you know that we are scheduled for our rooms renovation to begin in November!
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Rochester, Minnesota
Level 6 Contributor
102 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed September 25, 2013

I stayed for one night before a business meeting. The staff went out of their way to be accommodating, and even called after I had checked in to make sure everything met my expectations. The lobby is fresh and modern and inviting, and there is a nice bar. The hotel serves a very good breakfast. We were also pleased that they offered us a shuttle ride to dinner and came back to pick us up after dinner. I would certainly stay here again. It is only 2 miles from the airport if you have an early flight.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kmurtz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HP-CustomerSrvc, Guest Relations Manager at Hyatt Place Atlanta Airport North, responded to this review, September 27, 2013
Thank you for this very nice review of our hotel. We appreciate the compliments and are pleased to know that you enjoyed your stay with us. We hope to see you back again in the future and that you continue to enjoy our Hyatt Place.
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NC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 16, 2013

We come to Atlanta every other month as dealers at Scott Antique Market. For a couple of years we have been staying in Morrow, but made the move to this area... and what a difference! Ami at the front desk is as gracious as it gets! But the entire staff is beyond friendly and accommodating. The rooms are very comfortable, fresh and clean... and the outdoor pool area is wonderful for a cocktail after a long, hard day. This hotel captures alot of international travelers on layovers. If you are looking for shopping or other personal services, this is not the area, but a block away is Spondivits, a great little seafood restaurant/bar that has been dishing it out since 1979.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MtnMoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HP-CustomerSrvc, Public Relations Manager at Hyatt Place Atlanta Airport North, responded to this review, September 17, 2013
Thank you for this great review! I am sure Ami will appreciate the fine compliments as well as the rest of our staff. We look forward to having you back again soon!
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Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 15, 2013 via mobile

My wife found this room at a discount. It would have been worth full price. King room has comfortable bed, wet bar with refrigerator, desk, free wifi, and a very large tv that swivels between the sitting area with couch and the bedroom. The staff has been very friendly and accommodating. I am not really familiar with the area, but there are restaurants nearby and we have felt safe.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pvols1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HP-CustomerSrvc, Public Relations Manager at Hyatt Place Atlanta Airport North, responded to this review, September 17, 2013
Thank you for taking the time to tell everyone how much you enjoyed your stay with us. We appreciate you compliments and look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, WA
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 14, 2013

I booked this hotel for my friends who needed a room due to a cancelled flight out of Atlanta. There were 6 in one room with two double beds and a couch. The price was very reasonable and the room was spacious. The next evening my daughter and I stayed here since we had a good review from our fellow travelers. Wow, very nice large room, excellent staff, great breakfast and reasonably priced food in the lobby. Ami, the front desk clerk who checked us in was very helpful and gave use information on places we wanted to go. They have a shuttle to the airport and hotel is located by restaurants and the freeway. This was one of the nicest hotels that I have ever stayed in for the under $100. Would definitely stay again and continue to recommend it to all my friends. I Will try another Hyatt Hotel in the future.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DHKVancouver_WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HP-CustomerSrvc, Guest Relations Manager at Hyatt Place Atlanta Airport North, responded to this review, September 17, 2013
Wow! We love to hear about your experiences with us and that Ami did such a wonderful job taking care of you. Thank you for the fantastic review and we look forward to having you back the next time you are traveling through Atlanta.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Atlanta Airport North

Property: Hyatt Place Atlanta Airport North
Address: 3415 Norman Berry Dr, Atlanta, GA 30344-5110 (Formerly AmeriSuites)
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Best Value Hotel in Atlanta
#47 Family Hotel in Atlanta
#57 Romantic Hotel in Atlanta
#57 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Atlanta Airport North 3*
Number of rooms: 150
Official Description (provided by the hotel):
Located just 7 minutes from Hartsfield-Jackson Atlanta International Airport, the Hyatt Place Atlanta Airport North hotel offers visitors access to some of the area’s best family attractions, including the Georgia Aquarium, Atlanta Zoo and World of Coca Cola. The hotel is also convenient to the area’s many sports complexes, such as Georgia Dome, Atlanta Motor Speedway and Turner Field. During your stay, a Host will happily assist you with orders from our new Gallery Menu, Fresh 24/7, featuring our signature flatbreads, a Make It 2 option and delicious new sandwiches, greens, apps & more. Or you can enjoy specialty Starbucks® coffee, premium beer, wine & cocktails over friendly conversation at the intimate Bakery Café. Also enjoy a complimentary hot breakfast daily.For business travelers, the hotel is minutes from local offices for companies such as Delta Airlines, Federal Express, Ford Motor Co., and Wachovia Op Center. ... more   less 
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Also Known As:
Hyatt Place Atlanta Airport North Hotel Atlanta
Hyatt Atlanta Airport North
Atlanta Hyatt

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