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“Nothing Special”

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Staybridge Suites Atlanta Buckhead
Ranked #101 of 173 Hotels in Atlanta
Certificate of Excellence
Reviewed March 18, 2013

We stayed here during an annual business trip to Atlanta. Overall, the hotel is average, there is nothing special here. They are in the midst of renovations, so maybe it will be better next year.

The breakfast buffet was average, in line with what you usually get at Staybridge. The staff in the breakfast room was very grouchy, and seemed rather irritated that there were many guests and some of them were messy. She was very busy, and at times had difficulty keeping up with the number of guests. She really needed some help!

The most important amenity to us is a hot tub - we vend at conventions, and after spending the day moving heavy boxes of inventory and being on our feet, we really look forward to hot tub time! The entire pool/hot tub area of this hotel is gross!! The water in the hot tub was cloudy, the jets did not work properly, and there were insects floating in the water and crawling along the tile - YUCK! When I checked out, I asked the front desk person if the pool area was to be included in the renovations, and she replied that she did not know, and agreed that it was in need of renovation. I also suggested that they have an exterminator look at the pool area, and she laughed and said "Yeah, I know what you mean!"

I used the excercise room once during our stay, and there were no towels, no water cooler, and no disinfectant spray/wipes to clean sweat off the equipment.

The best thing about this hotel is the location - there are several restaurants nearby, and the MARTA station is only 1 1/2 miles away.

  • Stayed: March 2013, traveled on business
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Thank Ladybugxstitcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rossmore1, General Manager at Staybridge Suites Atlanta Buckhead, responded to this reviewResponded March 21, 2013

Thanks for the comments:
Our pool vendor is aware of pool comments and Orkin has been out
There is a disinfectant dispenser above water fountain in fitness center
In process of filling position for 2nd breakfast person to help out - great suggestion

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109 - 115 of 202 reviews

Reviewed February 25, 2013

It was a good location for me, situated conveniently near most of my meetings. I didn't see many (any) other people who looked like business travelers. The halls, elevators, doors need some TLC, looking worn. The room was nice, very large. The breakfast was plenty of food, as was the free dinner (mid-week only). Between the meals they served and the food they sell in the little shop, I spent virtually nothing on food this trip, which made the price very economical. I didn't like that I had to wait the first night for dinner as they were running late setting up, but then an employee went over and grabbed some food for herself. Otherwise the staff was friendly and professional. I probably won't stay here again unless it's just really convenient to my meetings.

  • Stayed: February 2013, traveled on business
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Thank MangaMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rossmore1, General Manager at Staybridge Suites Atlanta Buckhead, responded to this reviewResponded February 27, 2013

Thanks for your comments:
We have shared them with the staff so that we can improve out service

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Reviewed February 18, 2013

I read lots of good things about this place - and all turned out correct. The staff are great, common lobby areas nice and clean, breakfast variety really good, nice location, yep, all good. Free parking in covered garage too. Two huge flat screen TV's too. For the price all in all it seems a great deal.

But, and its a big but, the beds are horribly uncomfortable. Thin mattresses and you can even feel the springs. Hardly slept all night. The pillows are the cheapest I have slept on too. The carpet in the hallways is lovely- but why invest in that instead of a great mattress? We will not return.

Stayed: February 2013, traveled with family
1  Thank Expattraveler100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rossmore1, General Manager at Staybridge Suites Atlanta Buckhead, responded to this reviewResponded February 21, 2013

Thank you for your comment - it has been duely noted to the powers to be. Glad you did like the services.

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Reviewed February 15, 2013 via mobile

Staybridge Buckhead. has been our hotel of choice. Last two stays disappointing in service and property upkeep. The location is great but not being well cared for. We will be looking for new Buckhead Hotel.

  • Stayed: February 2013
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Thank Nancy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rossmore1, General Manager at Staybridge Suites Atlanta Buckhead, responded to this reviewResponded February 18, 2013

Thank you for your comments. We have shared them with our staff - we are all working hard to improve.

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Reviewed February 4, 2013

Stayed here before.Great location. Reasonably priced weekends. Currently in process of cosmetic renovations. Our room had new carpet, curtains, bed linens. Couple of issues that were adequately addressed by staff. Room next door had a barking dog that just wouldnt stop. Called front desk twice in a 2 hour period. When we returned from dinner no more barking dog! The property does not have ice machines. The ice maker in our studio kitchen squirted water in the freezer instead of making ice cubes. The front desk staff got us ice from their kitchen.

Room Tip: Lots of room in a king suite
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  • Stayed: February 2013, traveled with friends
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Thank Dougas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rossmore1, General Manager at Staybridge Suites Atlanta Buckhead, responded to this reviewResponded February 18, 2013

Thanks for taking time to comment. We are sending maintenace to check all ice makers in each room.

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Reviewed January 22, 2013

Stayed here january 10th-15th, 2013. Went with my girlfriend for a working vacation. Hotel is inna great location, a very short drive to malls and restaurants in Buckhead. Room was clean and spacious. Complimentary breakfasts were filling and the indoor heated pool was a joy. Free dvd rentals available at the front desk, although not much to pick from. TVs had volume limiter, which meant no one could blast the tv and annoy others, but also made it hard to hear some dialogue in movies. Great place, friendly staff, plenty of parking, will definitely staynhere again.

Room Tip: Stay on the 3rd floor and you can get to your car in the parking deck and not have to go down throug...
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  • Stayed: January 2013, traveled as a couple
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Thank Hotels2ndhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rossmore1, General Manager at Staybridge Suites Atlanta Buckhead, responded to this reviewResponded January 24, 2013

Thanks for the review. Always trying to update and add to our DVD inventory

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Reviewed January 3, 2013

This location made for such a great New Years weekend trip/reunion with friends! My wife and I shared a two-bedroom suite with another couple. We were all impressed by the location off of Piedmont St in Buckhead—literally minutes from just about anything you want, including the uptown city center where the gigantic Lenox Mall is located. This made it easy to run out for groceries, so the full-size refrigerator and other kitchen amenities were thoroughly appreciated and used. I really appreciated the hassle-free, no-charge parking, as well as the friendliness of all of the staff. The rooms were clean, and the included breakfast buffet was very convenient. The only thing I regret is forgetting to leave a tip for the housekeeping staff on our last day. :( I would like to thank the staff for their service, and we’d definitely stay here again!

Room Tip: For best view of the city, stay on the north side, 4th floor or higher.
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  • Stayed: December 2012, traveled with friends
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Thank estaples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rossmore1, General Manager at Staybridge Suites Atlanta Buckhead, responded to this reviewResponded January 7, 2013

Thank you for your comments. We passed them along to housekeeping for you

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Additional Information about Staybridge Suites Atlanta Buckhead

Address: 540 Pharr Rd NE, Atlanta, GA 30305-3427
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#81 Business Hotel in Atlanta
Price Range: $135 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Atlanta Buckhead 3*
Number of rooms: 83
Official Description (provided by the hotel):
The Staybridge Suites Hotel by Holiday Inn Atlanta Buckhead is an upscale extended stay hotel nestled in the hottest business and leisure district of Buckhead Atlanta. The hotel is centrally located with easy access to I-75, I-85, GA-400, midtown and downtown Atlanta. The hotel is minutes away from major corporations at the Atlanta Financial Center and Piedmont Center; Atlanta's finest restaurants and exclusive shopping at Lenox Mall and Phipps Plaza. The Staybridge Suites Hotel by Holiday Inn Atlanta Buckhead is designed to meet the needs of the seasoned traveler. Relax in our spacious studio, one-bedroom, and two-bedroom suites, complete with full kitchens & complimentary high speed and wireless Internet access. Enjoy our complimentary guest laundry, fitness center, and indoor pool as you make us your home away from home! Join us in the Great Room every morning for a delicious complimentary Deluxe Continental Breakfast. Be sure to drop back by for our Sundowner Reception Tuesday-Thursday evenings. You will enjoy complimentary light appetizers served with beer, wine and soft drinks. For your added convenience, the Staybridge Suites by Holiday Inn Atlanta Buckhead offers a complimentary Shuttle which will take you within 3 miles of the hotel. Shuttle area includes MARTA service *Pet Fee $150 Non Refundable - $75 if staying 6 days or less. *Hotel does not offer sleeper sofas. *Valid credit card required upon check in. ... more   less 
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Also Known As:
Staybridge Suites Atlanta Buckhead Hotel Atlanta
Atlanta Staybridge Suites

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