In my 46 years, this was the first time I had ever had to change rooms twice in one night at a hotel. After a very short shuttle ride from the Airport, and easy check in at the front desk, as a Platinum Starwood Preferred Guest, I was put in a Club level floor at the hotel. Nice room. Stayed for about 30 minutes until I had to call the Front Desk to complaint about the constant mechanical noise. They explained it was the elevator going up and down, and I realized on the other side of the wall of my room was the elevator. Ridiculous! While in the hallway, I ran into another guest switching rooms for the same reason. So, I went to another room, 2 rooms away from the elevator, and could still hear it clearly. So I switched again, and used a trick I learned from the airline pilots - always get a room at the end of the hallways away from foot traffic, elevators, ice machines, etc. It worked, I slept ok, but this was a truly disappointing experience, especially because my SPG profile explicitly stated I needed a quiet room.
Otherwise, staff was cordial, club lounge was pleasant, taxis were plentiful, and I heard no noise from the airport even though only a mile away.
I rarely do not recommend a hotel, but cannot recommend this one. Next time will stay at the Westin or other hotel nearby.
- Official Description (provided by the hotel):
- Our complimentary airport shuttle runs every 20 minutes to and from Ground Transportation at Hartsfield-Jackson International Airport (ATL), a half-mile from our full-service hotel. Downtown Atlanta and its major attractions are only 10 minutes away-including the new Georgia Aquarium; Turner Field, home of the Braves; and Atlantic Station, a new retail and entertainment district. The Georgia International Convention Center is two miles away. ... more less
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- Also Known As:
- Sheraton Atlanta
- Atlanta Sheraton