We had a family trip to Atlanta and arrived after a long day. The hotel was sold out and our pre paid suite smelled of smoke. We were very disappointed and concerned, especially given that we were travelling with small children. Our hotel clerk stated that the hotel was smoke free and sold out. However, Sharterrie stepped in to assist us and was able to move us into an identical suite, one that did not have a smoke odor. We were so grateful. She also assisted us to our rooms and directed us to some local sites. She was extremely helpful and saved our trip, to say the least. We are extremely thankful to her and that made our rating increase from a 1 or 2 to a 4. Thank you Residence Inn and Sharterrie!
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- Also Known As:
- Residence Inn Atlanta Midtown / 17th Street Hotel Atlanta
- Atlanta Residence Inn