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Traveler rating
366
192
115
104
96
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8 - 13 of 873 reviews
Reviewed 4 weeks ago

My expectations were exceeded due to the staff who set the tone for our entire stay. Check-in by Jewell, the team leading breakfast and social and the nice ladies servicing our rooms could not have been nicer and more committed to doing their jobs well. As life time diamond member, very impressed.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank HCBIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago


I spent 2 weeks at this hotel. For the value you cant beat it. The hotel is conveniently located to food and shopping and expressway. The breakfast and evening reception is also very good. Wish they had a bigger gym but I went very late and didn't have a problem.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank cathy1008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2020

Worst stay ever! Dirty room, broken table, broken bathroom door, nothing in the freezer to catch ice, employee attitudes, awful parking, keys stopped working, front desk rarely answers the phone, ants in the bathroom.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank 101rays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2020

This property is old and worn down, the front desk agents have no care for customer service, they will be in the back and take forever to come to the front or when they are their they are always in their phone just chatting.

Breakfast is subpar to say the least, not a lot of variety & the taste is less than desirable & the managers evening reception has no liquor.

Expressed my concern to the General Manager, Lakasha Taylor, and even she had a “I DONT CARE” attitude, if that is the customer service from the GM how you can expect any better from the team ?

The room was ok in decent condition for the most part but their were rips in the carpet & sofa, my sofa bed didn’t have any sheets on it and the bathroom towel rack broke easily. I will never stay here, a waste of money and time. Save yourself the headache and don’t even waste your money here.

Date of stay: January 2020
Trip type: Traveled with friends
Thank Tpdreams19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2020

No Mgr's Happy Hour on weekend but the breakfast was pretty good. The 2 bedroom suite is extremely spacious; this hotel is nice and in great area when if they renovate they will get all 10s from me. The furniture is just a little outdated in the rooms...the lobby is fine.

Date of stay: January 2020
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank Shy4Real
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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