As mentioned in other reviews, hotel lobby is under construction. Checked in , dropped our bags and headed to Turner Field. Upon return, attempted a shower, which was impossible because the shower had no cold water. The hot water was scalding. Front desk staff said no maintenance staff was at work and she couldn't help us. So only way to try to clean up was to use an ice bucket, get hot water from ruin, then get cold from sink. It was more like camping instead a hotel.
The website said "free wi-fi". When we attempted to use it, a message saying the capacity for our room had been reached, so no wi-fi. Front desk once again was worthless....."sorry, I guess too many are using it".
The room was vacuumed, and had been given a quick wipe down, but was by no means "clean". But based on what we witnessed, the cleaning crew was about 1/2 of the number needed to get a hotel that was full ready to be full again. Found hair in the tub and on the bathroom counter.There were also "stuff" floating loose from.the side of the tub when I tried to get a shower. The water took 30 minutes to drain from about 7-8 minutes off running the shower trying to get something besides molten lava from.the shower head.
I tried to reach mgnt but he apparently doesn't speak to guests, he just sends msgs. I was told he could reduce the rate by 1/2, but that was all. I'm currently disputing the full fee thru Amrrican Express. Location is NOT everything this time. I would much rather stayed at The Marriott downtown and get a cab ( would have been cheaper by $100)
- Official Description (provided by the hotel):
- We are a recently renovated property within 1 mile of Downtown Atlanta offering free hot breakfast, free wireless high speed internet, and free parking. ... more less
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- Also Known As:
- Comfort Inn Downtown South At Turner Field Hotel Atlanta
- Comfort Inn Atlanta
- Atlanta Comfort Inn