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“Well Rounded, Reasonably Priced Hotel in Buckhead”

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Atlanta Marriott Buckhead Hotel & Conference Center
Ranked #75 of 173 Hotels in Atlanta
Reviewed June 8, 2014

I didn't think there was anything super special about this property, but everything about it hit the basics for the price range. It is very close to Lenox Station on the MARTA, so one may travel from the airport straight to the the station and easily walk to the hotel. Do not confuse it with the Marriott which is almost across the street. If you are driving, they have a convenient parking garage behind (and connected to) the property. You drive up to level 3 in the garage and there is an entrance way that takes you right to the front desk. Plenty of parking. Take your ticket with you and the hotel pays the fees. Your room key then gives you unlimited in and out privileges. Keep your room key after you check out and you get your car out anytime that day. Free water and fruit each morning by the elevators. Stock up as you need it. Room was clean and well services. Elevators efficient. Staff kind and helpful. Breakfast on property in the Lenox room. Cost was about 20 bucks. Good selection on buffet and there's a cook there for made to order omelets, pancakes, etc. Location is in the heart of downtown, just across from Lenox Mall.

Room Tip: The main desk is on the 3rd floor. Some rooms are on floors below this. I was above this and enjoye...
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  • Stayed: May 2014, traveled on business
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1  Thank AUH_tr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded June 9, 2014

Thank you for your wonderful and descriptive review of the Atlanta Marriott Buckhead Hotel & Conference Center. We’re glad you found our hotel so well rounded and reasonably priced for your stay. The water and fruit supplied each morning is just a little extra touch we like to provide for our guests. We hope you enjoyed your stay with us that you’ll be back for another visit with us in the near future.

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Reviewed June 7, 2014 via mobile

Nice room. Bed was comfortable but my fiance thought it was a little too firm. Nice shower with a good layout with about a 12 inch shelf past actual tub for toiletries and such. Nice super soft comfy robe in closet which was a really nice touch.

Stayed: June 2014, traveled as a couple
Thank lorriedee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded June 9, 2014

Thank you, it’s nice to hear you were so pleased with your accommodations here at the Atlanta Marriott Buckhead Hotel & Conference Center. We know it’s the extra little touches sometimes that make the difference and we’re happy that you really liked the soft and comfy robes provided. Please come back and stay with us again the next time you are in the area.

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Reviewed June 2, 2014

We picked this hotel due to the package price and Marriott Rewards program. Our group typically stays in Starwood branded hotels, but changed it up. The options we somewhat limited for downtown this particular weekend, but Buckhead was great! This hotel is very close to the MARTA, Lenox Mall and the "downtown Buckhead" scene. We enjoyed the Braves game, dinner and then nightlife in that order. The hotel offered perfect accommodations for our trip. We wish we had more time to use the pool. Breakfast was great. The staff at check-in and the wait staff for breakfast were exceptional. The omelet chef stood out to me as a superior Customer Service representative.

Room Tip: We were able to stay on the Quiet floors which was great!
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  • Stayed: May 2014, traveled as a couple
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Thank LUTiger16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded June 9, 2014

We’re so happy to hear you decided to change things up a little for this trip and chose to stay with us at the Atlanta Marriott Buckhead Hotel & Conference Center for your getaway. It sounds as though you experienced a great all around trip and were really able to take advantage of our great location in the heart of Buckhead. Thank you for acknowledging our staff who always goes above and beyond to give our guests the best possible experience while with us. We are sorry to hear you were not able to enjoy our pool during your time here and hope that you will be back for another stay with us again soon to fully utilize all of our amenities.

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Reviewed May 20, 2014 via mobile

The rooms are nothing special but they are comfortable and meet all my expectations of a Marriott. The conference services are great. Snacks and drinks were always available. Attendants were very fast, quiet, and eager to please. Room was a little warm.

Stayed: May 2014, traveled on business
Thank Larry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded May 27, 2014

We are so pleased this morning to read your review stating that our hotel met all of your expectations on your recent stay. The Atlanta Marriott Buckhead Hotel & Conference Center has the only IACC Certified Conference Center in Buckhead and our staff always tries to go above and beyond to give our visitors the best experience possible. Thank you for acknowledging both. We encourage our guests to call the front desk for any concern in reference to their room during their stay so we may address any issue then. We appreciate your kind review and hope that when you travel back to the area you will stay with us again.

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Reviewed May 14, 2014

Although this is an older hotel, we found it to be very clean and well maintained. The bed was comfy and the room was quiet. There were noisy guests at the pool, but this was promptly addressed by hotel security. All personnel were friendly and eager to provide assistance. A fine example of what we call "Marriott service".
The breakfast buffet provided was fantastic, a bountiful array of fresh fruit, including berries, eggs, breakfast meats and omelets made to order.
Marriott gold members receive free internet and free breakfast.
The very nice Lenox Mall is across the street and a comfortable walk. The hotel provides complimentary shuttle service to restaurants and shopping within a three mike radius which we found to be a convenient option.

Stayed: May 2014, traveled with family
Thank Nasizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded May 19, 2014

We are happy to hear you enjoyed your stay with us in a clean, quiet and comfortable room at the Atlanta Marriott Buckhead Hotel & Conference Center. Thank you for acknowledging our staff who loves to go above and beyond to make each guest feel at home and welcomed here. We appreciate your kind review and hope you’ll come back and stay with us again soon.

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Reviewed May 11, 2014

The visit started out on a high note our first night, it passed the wife's top to bottom inspection. She checked the sheets, blankets, pillows, and mattresses for anything out of the ordinary. Once she checked everything, she then wiped everything down with wipes and gave it her seal of approval. Since we had friends staying in the same hotel as us we linked up and visited the very nice mall across the street, with the usual stores.

Early the next morning we were very rudely awaken by the sound of slamming doors. At first I thought maybe someone closed the door by accident harder than they anticipated, however it kept happening over and over. So I look outside and notice that it is the cleaning crew slamming the door after cleaning every room. My wife decides to call down to the front desk and request that they please mention something to the cleaning crew. Although not immediate they stopped slamming the doors, and continued cleaning. Since we were fully awake at this time we decided lets get some breakfast downstairs in the restaurant. The food was how you would expect it to be in a hotel, average pancakes, waffles, and omelets. Halfway through our meal we notice that the entire first floor is shaking, being from California I would say maybe a 1.6/1.8. Not enough to knock down dishes, but enough for you to notice something isn't right. I wait a few minutes just in case it is an earthquake, I witnessed Virginia' first earthquake perhaps I am in Atlanta's first earthquake.

No such luck it was the cleaning people doing the laundry in the basement. The building was so poorly constructed that they didn't account for the vibrations from the laundry room. My wife began to start feeling sick, so we decided to go back upstairs to our room. Once we got to our room we noticed a beat up old suitcase across the hall from us, that I guess the cleaning crew forgot.

Besides these few things our stay in the hotel was tolerable, I have quest a few things to say about Shula's but since they are on TripAdvisor I will post it on that page.

  • Stayed: March 2014, traveled as a couple
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1  Thank TitanG545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded May 12, 2014

While we are more than pleased we passed your wife’s top to bottom inspection, we are quite sad to hear you thought your experience here was not the best it could be. We apologize for any inconvenience the cleaning staff may have caused you while making their rounds and we are glad you brought it to our attention. Thank you for your feedback, we do hope that you will give us another try in the future so that we may have another chance to exceed your expectations.

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Reviewed May 4, 2014

Great service, even better food from shula's extremely clean bathroom and shower bountiful amount of towels, and washcloths. Lost one of our room keys and a charge not made by us at the dining hall was quickly removed no problems will stay again.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sheryl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded May 12, 2014

Nothing pleases us more than hearing a guest will be back to stay with us again. Thank you for choosing us for your family retreat and for your kind review. We’re glad you enjoyed the service at our hotel and your food while dining at Shula’s 347 Grill. We look forward to your return visit to the Atlanta Marriott Buckhead Hotel & Conference Center soon.

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Additional Information about Atlanta Marriott Buckhead Hotel & Conference Center

Address: 3405 Lenox Rd NE, Atlanta, GA 30326-1308
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Family Hotel in Atlanta
#52 Romantic Hotel in Atlanta
#55 Business Hotel in Atlanta
Price Range: $112 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Atlanta Marriott Buckhead Hotel & Conference Center 3.5*
Number of rooms: 349
Official Description (provided by the hotel):
The Atlanta Marriott Buckhead Hotel & Conference Center is located in the heart of Buckhead, the shopping, dining and entertainment district of Atlanta, walking distance to Lenox Square Mall, Phipps Plaza and MARTA- Lenox Station. The Atlanta Buckhead Hotel just completed a multimillion dollar renovation, offering upscale amenities. Enjoy fine dining in our signature restaurant, Shula's 347 Grill and the latest sporting events in Shula's 347 Lounge. The hotel has covered self parking and valet parking available. ... more   less 
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Also Known As:
Atlanta Marriott Buckhead Hotel Atlanta
Atlanta Marriott Buckhead Hotel And Conference Center
Sheraton Atlanta

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