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All reviewsthe concierge loungephipps plazamarta stationself parkingwithin walking distancetwo blocksdirectly across the streetparking decklocation is greatfront desk staffbusiness tripupon checkbuckheadmallconferencevaletgarage
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Reviewed July 31, 2012

The staff the hotel and in the lounge on the 8th floor are outstanding and unlike others the rooms are standard Marriott with nothing to complain about. Shulas on the other hand is a different story. Service is poor and both times I have eaten there I have had very average burgers. Nt sure how you mess up a burger. Lots of decent places to eat around the hotel so I would avoid the restaurant but the rest of the stay is always a good one

Stayed: July 2012, traveled on business
Thank Martin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded August 8, 2012

We’re glad your recent stay at the Atlanta Marriott Buckhead Hotel & Conference Center was a good one. It is great that you enjoyed our Concierge Level guest room and lounge; we hope you got to sample our delicious snacks and desserts! It’s disappointing to read about your dining experience and I will make sure your comments are shared with our dining staff. Thank you for providing your feedback. Please come back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2012

The property was clean and tidy, as were the rooms. Service was average. Attention to the small details wasn't a priority. We had a package for my son's birthday that included a Lego welcome pack as well as tickets to Legoland. Since this was a birthday gift and a called a "welcome Packet" by the hotel, we assumed these things wold be in the room, as a surprise. We had to call down to have it delivered hours later. Sometimes the little things DO make a difference, especially if you are turning 7.

Breakfast service, however, was great. The guy that cooked breakfast was fabulous. He went out of his way to really make each guest feel like he was cooking just for them. He was a hard worker and did so with a great attitude.

sleep quality was rated a 2 only because the other guests were very loud. There was a wedding going on and many people in and out of rooms all night, which was very disruptive to sleep. The bedding was comfortable and clean, however, as was the room.

Room Tip: Make sure there are no parties on your floor.
  • Stayed: July 2012, traveled with family
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Thank travelinstarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded August 8, 2012

At the Atlanta Marriott Buckhead Hotel & Conference Center, every detail of our guests’ stay is a priority to us. It’s great to hear that you took advantage of our LEGOLAND Discovery Center Atlanta Experience Package and we hope your son had a memorable 7th birthday! We regret any confusion regarding how the packet was distributed, as we were not made aware of your wishes when you booked. Thank you for sharing your positive feedback about our guest rooms and your dining experience. We appreciate your review and hope to see you again soon during your next trip to Buckhead.

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Reviewed July 26, 2012

Well, it's not that bad to be honest, just your average Marriot hotel. In terms of service it was excellent, every single person in the hotel from the front desk, the bar, etc but the rooms themselves were a bit dirty and dated. Room service food was reeeeallllyyyy bad but Sheila's, the restaurant downstairs was a very nice surprise. I guess I wouldn't stay there again... unless I got a pretty good price.

  • Stayed: July 2012, traveled on business
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Thank Dionisita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded August 3, 2012

While we’re thrilled to learn that you experienced stellar service from members of our staff, we’re disappointed that your accommodations did not meet your expectations. Each of our guest rooms were a part of our recent, multi-million dollar renovation and include Revive by Marriott beds, Bath & Body Works products and more. We hope to have the opportunity to surpass all of your expectations during a future stay with us. Thank you for your review.

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Reviewed July 24, 2012

We were only here one night, wish it could have been longer. The property is gorgeous. The rooms are clean and well cared for. The restaurant is awesome. The staff was very nice. Just be careful if you are traveling via MARTA. We got off at the Buckhead station. That is NOT the correct station, and had a very long, cold, dark walk! Call the hotel and clarify which station to get off at.

  • Stayed: January 2012, traveled on business
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Thank srbot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded August 3, 2012

We’re glad that you enjoyed your stay at the Atlanta Marriott Buckhead Hotel & Conference Center. Many guests choose, as you did, to travel by way of MARTA, the public transit system. We are located just one block from MARTA’s Lenox Station. Thank you for sharing your helpful feedback and we hope to see you again for a longer stay soon!

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Reviewed July 23, 2012

Excellent value with my corporate rate. Easy check-in, breakfast and Internet included and the front desk offered me free appetizers upon check-in. Clean and well appointed room as well. No complaints!

Stayed: July 2012, traveled on business
Thank Tim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarrriotBuckhead, General Manager at Atlanta Marriott Buckhead Hotel & Conference Center, responded to this reviewResponded August 3, 2012

It’s always great when a recent guest considers the Atlanta Marriott Buckhead Hotel & Conference Center to be a value. Thank you for your kind review and mention of our accommodations and amenities. We hope you’ll return for a future stay next time you’re in Buckhead!

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