The hotel is poorly lit and beige - low ceilings and dark and depressing lighting.
The guest service is horrible - the gent who checked me in mumbled so badly that I could not understand what he was saying. I asked specifically for a nonsmoking room and lo and behold, I get a smoking room on a smoking floor.
I immediately called front desk and was told to come down to change my room to a nonsmoking room. I promptly come downstairs and lo and behold, I was told that there were no more nonsmoking rooms and that someone will come promptly to get rid of the smoking odors (why did they waste my time to wait in line so that there is no room change). Well, it has been more than 15-20 mintues later and no cleaning service....
This place sucks and the front desk sucks.
- Official Description (provided by the hotel):
- A modern convention hotel, the Hilton Atlanta defies typical and embraces extraordinary in an ideal setting for business or pleasure. Positioned in the heart of downtown Atlanta, Hilton Atlanta is conveniently location near renowned attractions and premier venues and only 15 minutes from Hartsfield-Jackson Atlanta International Airport. 1,249 guest rooms provide a comfortable home-base to recharge and rejuvenate, and a full range of amenities are offered to conduct business, stay fit and unwind. Known for delectable culinary delights, Hilton Atlanta features a variety of dining options including the award-winning Nikolai’s Roof and Trader Vic’s restaurants. Hilton Atlanta boasts 65 individual meetings rooms and approximately 129,000 square feet of SMART-FLO™ flexible space designed to maximize meetings and events for productivity and success. In summer, 2017 Hilton Atlanta will complete a multi-million dollar renovation consisting of enhancements to public areas, guestrooms, suites and meeting spaces. Meeting planners can expect increased flexibility and functionality with the transformation of ballroom space, as well as increased internet bandwidth to fulfill demands and expectations. A revamped Lobby will provide a captivating sense of arrival with a new front desk location and vibrant lighting. The second floor will be completely transformed as the ceiling height is raised and pillars are removed in the Grand Salon for increased flexibility and functionality. The 38,000 square-foot Galleria Exhibit Hall will be reconfigured to include breakouts, and all meeting space will feature increased internet bandwidth to fulfill meeting planners’ demands and expectations. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Atlanta Hotel Atlanta
- Atlanta Hilton Hotel
- Hilton Hotel Atlanta