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“Nice Hotel” 5 of 5 bubbles
Review of Hilton Atlanta

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Hilton Atlanta
Ranked #91 of 172 Hotels in Atlanta
weston, wisconsin
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice Hotel”
5 of 5 bubbles Reviewed July 12, 2014

My daughter had a conference at this hotel and I went along to take care of her little girl. The Hotel was in a great location. We were able to walk to the aquarium and downtown restaurants.This hotel is connected by a skywalk to the Hyatt, Marriott and the food court.That was nice. If it got dark we could take the skywalk instead of walking downtown. I would stay there again if I needed a hotel in downtown Atlanta.

Room Tip: The rooms on the higher levels had great city views.
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank mmarq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,538 reviews from our community

Traveler rating
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    887
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (547)
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English first
Birmingham
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed July 12, 2014

We will not stay here again. Our room appeared to have blood stains in the carpet, a water stained ceiling and dirty linens. After complaints, the staff agreed to move us to another room but when we returned at the end of the day, we were left with the same mess. Again, our "re-cleaned" room had stained linens, some of what appeared to be blood. Come on Hilton, spring for some new linens and employ some people that can see.

  • Stayed July 2014
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank donwilson62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamekia M, Manager at Hilton Atlanta, responded to this review, July 15, 2014
Thank you for your review. Please allow me to extend our apologies for all the mishaps that occurred during your stay. We aim to please every guest and take these comments very serious. Our team is trained to take these concerns and make sure they don’t happen again. We’d like to see you again soon to show how much we’ve improved and to show you that we can make it right. If you could please contact so we can go over the incidents in more detail.

Tamekia Massaline
tamekia.massaline@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
1 review
5 of 5 bubbles Reviewed July 11, 2014

My husband and I are deaf and we stayed at the Hilton Atlanta (Downtown on Courtland) for a conference. The hotel gave us a text number for when we needed anything or had questions which was the most convenience thing we ever experienced. All hotels should have customer texting as an option.

During our week long stay, the hotel replied to our texts immediately and took care of things within 20 minutes. Not only did they take care of our room requests but also answered questions we had about the city, ordering and other pertinent questions. The employees that we encountered (front desk, marketplace, housekeeping and concierge desk) were courteous and friendly. We admired their willingness and assertiveness in communicating with us without an interpreter.

The hotel was clean and the customer service, OVER THE TOP! We definitely recommend staying at this hotel!

  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stephanie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cottondale, United States
1 review
5 of 5 bubbles Reviewed July 11, 2014

This hotel was very clean and the employees were very courteous. I enjoyed my stay and will return again once in the Atlanta, GA area. My daughter and grand-children enjoyed the stay as well and did not want to leave.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Cassandra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindon, Utah
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 10, 2014

Loved my room's view through the lg picture window, I watched the clouds roll by. Food service staff was friendly. Concierge was kind of grim and stuffy but did give good directions. Nicolai's roof is excellent.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
283 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 bubbles Reviewed July 9, 2014

Was at this Hilton for 2 nights for a convention. Room was nice, we had it on the Executive Level. Hotel is grand and a lot of room to roam around, there were many people at the convention, but it wasn't uncomfortable. Overall service was just OK. Stay away from the bar by the lobby, some of the bartenders weren't happy campers! Executive Lounge provided reasonably good breakfast and hors d'oeuvre. Convenient enough to go to a nearby Food Court at Peach Tree Center, or other restaurants around.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank mdns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
srjohanson
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed July 9, 2014

I booked this hotel as the first night's stay after a full travel day from the northwest. I got a great rate -- half what many other downtown Atlanta hotels were charging. And since this stay was only a one-night stay of a multi-night trip, I wasn't expecting much. Our room had a king bed -- but it was, oddly, a murphy bed that took up most of the room. The HD channels on the TV weren't working, so we called the front desk. They immediately sent up a repair person -- even though it was 11 pm! He couldn't get it working, however. Shout out to Charles, Sharon, and James for excellent customer service.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank srjohanson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Atlanta

Property: Hilton Atlanta
Address: 255 Courtland Street NE, Atlanta, GA 30303-1265
Phone Number:
Location: United States > Georgia > Atlanta > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Luxury Hotel in Atlanta
#76 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Atlanta 4*
Number of rooms: 1249
Official Description (provided by the hotel):
A modern convention hotel, the Hilton Atlanta defies typical and embraces extraordinary in an ideal setting for business or pleasure. Positioned in the heart of downtown Atlanta, Hilton Atlanta is conveniently location near renowned attractions and premier venues and only 15 minutes from Hartsfield-Jackson Atlanta International Airport. 1,249 guest rooms provide a comfortable home-base to recharge and rejuvenate, and a full range of amenities are offered to conduct business, stay fit and unwind. Known for delectable culinary delights, Hilton Atlanta features a variety of dining options including the award-winning Nikolai’s Roof and Trader Vic’s restaurants. Hilton Atlanta boasts 65 individual meetings rooms and approximately 129,000 square feet of SMART-FLO™ flexible space designed to maximize meetings and events for productivity and success. In summer, 2017 Hilton Atlanta will complete a multi-million dollar renovation consisting of enhancements to public areas, guestrooms, suites and meeting spaces. Meeting planners can expect increased flexibility and functionality with the transformation of ballroom space, as well as increased internet bandwidth to fulfill demands and expectations. A revamped Lobby will provide a captivating sense of arrival with a new front desk location and vibrant lighting. The second floor will be completely transformed as the ceiling height is raised and pillars are removed in the Grand Salon for increased flexibility and functionality. The 38,000 square-foot Galleria Exhibit Hall will be reconfigured to include breakouts, and all meeting space will feature increased internet bandwidth to fulfill meeting planners’ demands and expectations. ... more   less 
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Also Known As:
Hilton Atlanta Hotel Atlanta
Atlanta Hilton Hotel
Hilton Hotel Atlanta

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