I stayed at the Hilton Atlanta recently to attend the American Coatings Show. Upon check in, i was great by a friendly front desk attendant and upgraded to a better room without asking. The room was clean and well furnished without showing any signs of being dated. I had a nice view of the downtown skyline. I brought shirts with me for a colleague. After my check in, I asked the front desk to have them pressed and I would cover the charges. The sent me to the bell station. The bell station acted put out by my request saying he would have to communicate too much in order to have the shirts pressed and ready for another guest. I offered to write explicit instructions to assist, but he insisted I come back to the next morning and it would be much easier for his supervisor to take care of. I acquiesced and returned the following morning. Again, the bell station was completely thrown off by my request. After much discussion, and their acceptance of my fifer to write instructions, they accepted the shirts to be pressed. As I expected for such a simple request, the shirts were ready for my colleague when he arrived. The restaurant in the hotel has good food and mediocre service as well depending on th server. We had a couple of decent servers for drinks, and I had a very nice lady for my lunch the first day. The exercise facility is very nice with many exercise, machines and free weights. They also have a jogging track and tennis courts that are a pleasing break from the repetitive nature of treadmills. Overall, this is a very nice hotel, but aim knocking it for some of th service issues I ran into. For those of you who want to use your breakfast coupons for grab and go, plan well in advance for the long line to work through your order during peak hours.
