I hate to complain, but although this is a great hotel in almost every aspect (and you probably do not expect less from a hilton), I was exteremely disappointed with the service.
I wanted to buy a couple of things online and ship them to the hotel, so I called the hotel a couple of weeks before my stay, and asked them how this can be done. They gave me the address of the hotel, and told me that all I need to do is to ship to that address. The packages arrived just fine.
After I checked out I found out (a bit too late) that I was charged 30$ for "package handling". It is certainly outrageous that they neglected to tell me that I would have to pay such a large hangling fee.
I wrote to the hotel, but more than 10 days have passed and they didn't bother to respond.
This bad service simply ruined my impression of the hotel.
- Official Description (provided by the hotel):
- The Hilton Atlanta hotel in downtown Atlanta is within walking distance of the city's best attractions and venues including Centennial Olympic Park, College Football Hall of Fame, Georgia Aquarium, Georgia World Congress Center, Inside CNN, and World of Coca-Cola. This property is located at the 75/85 connector and is approximately 12 miles from Hartsfield-Jackson Atlanta International Airport. Enjoy stylish and modern guestrooms and award-winning restaurants on-site including Nikolai's Roof and Trader Vic's. Hilton Atlanta provides a complete recreational menu including a fitness center with cutting-edge equipment, outdoor swimming pool, outdoor running track, and tennis and basketball courts. This convention hotel offers 129,000 sq. ft. of flexible function space designed to maximize meeting and events productivity and success. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels, Hotwire, Travelocity, Hotels.com, Cancelon, Odigeo and Orbitz so you can book your Hilton Atlanta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Atlanta Hotel Atlanta
- Atlanta Hilton Hotel
- Hilton Hotel Atlanta