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“Clean, convenient, check your bill”

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Atlanta Airport Marriott Gateway
Ranked #12 of 173 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
Reviewed January 14, 2014

We stayed here when our flight was cancelled, and needed to spend the night near the Atlanta airport, for an early flight out. The hotel was clean and hotel staff was understanding. They offered us personal supplies and bathrobes. We appreciated the Internet, and well supplied room. If you book a room on the concierge level however, make sure it's actually open. During your stay. Since they knew were checking out early, this would have been good to know, since it closed before our arrival, and did not reopen before we checked out, but we still paid the upcharge. We were also charged for parking ($14.00) even though we had no car. So, check your bill.

  • Stayed: January 2014, traveled with family
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Thank Ineedsun7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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790 - 796 of 1,225 reviews

Reviewed January 13, 2014

The Marriott Gateway was a good overnight stop before an early morning flight. We found the rooms to be in great condition, with comfortable beds and nice Tvs, and the staff was mostly friendly. Ate at the downstairs restaurant, Champions, and although the menu was mostly limited to “bar food,” we found it to be very tasty and excellent quality. The only issue we had was with the hotel’s Wi-Fi service (which was later resolved and we were given complementary access). It was a good, comfortable, and quick stay, and I would doubtlessly recommend the Gateway for passengers who have an overnight layover at ATL.

  • Stayed: January 2014, traveled with family
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Thank nw6338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2014

I stayed at the ATLANTA GATEWAY MARRIOTT during the NE WInter Storm 2014. I checked in very late and the front desk agent was awesome. I had a long tiring day and needed a late check out the next day. She said it wouldn't be a problem at all. That's what I call customer service at the appropriate time, showing the guest you do care.

  • Stayed: January 2014, traveled solo
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1  Thank chicago93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2014 via mobile

Our family stayed for two nights in this hotel while in Atlanta. We picked it because of its close proximity to the airport. It is connected to the airport by sky train. It's only a two minute free ride. Nice to not need to pay for a taxi. You can use it when arriving at the hotel and leaving as well. Very convenient when travelling with kids and luggage. The AAA/CAA rate was reasonable and included breakfast buffet. Buffet had a nice selection and nice servers. All staff at the hotel were very friendly which made for a pleasant stay! We ate two dinners at Champions sports bar and restaurant. Good food and good selection. A little pricey though. Another reason we picked this hotel is because of the large indoor swimming pool. It was very large and had huge windows surrounding it. It was really cool to see the large planes taking off and landing while swimming! It's the busiest airport in the world, so you can see planes every two minutes. But no need to worry about noise because our room was very quiet.
Overall great hotel!

  • Stayed: December 2013
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3  Thank VargaTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2014

I booked a room and paid for a breakfast for my daughter and her husband who were returning from their honeymoon. When I booked the room, I pre-paid for breakfast for them so they wouldn't have to incur any expenses. They had to leave for the airport before the breakfast buffet was going to be served so I called the hotel and was told that they could have room service might be able to bring them breakfast in the morning. When they arrived at the hotel, they were told by the front desk manager that there was nothing that could be done and basically said, "Too bad". I called and spoke to the manager and he was one of the rudest people I have ever spoken too. There was absolutely no customer service in his dealing with me. Finally, after about 20 minutes of "discussing" the issue with him, he reluctantly gave my daughter and husband a $25 credit that they could use for breakfast. Sounds reasonable, right? For $25 they could get a bagel and juice since the surcharge for room service is so high. So much for prepaying for breakfast, which was a buffet and offered more than one bagel and a glass of juice. The hotel was fine, but don't have a problem there, because at this hotel, the customer is never right!

  • Stayed: January 2014, traveled as a couple
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5  Thank 2014Disappointed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2014

Just stayed at the Marriott Gateway on business and was very impressed. The lobby is very modern and the room I had on the 4th floor was quiet and super clean with all the needed amenities. Champions bar is a great place to grab a burger and beer and the conference room we used was comfortable and pleasant. Overall I really enjoyed the Marriott Gateway.

Stayed: January 2014, traveled on business
1  Thank unclehummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2014

If you enjoy very clean accommodations, the Marriott brand and all that represents, very friendly staff, then this is a great choice! Price was in line with national brand, but the friendliness of the staff makes it a great choice.

Room Tip: The higher the floor, the better. Business travelers need quiet and they accommodate this need.
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  • Stayed: December 2013, traveled on business
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Thank TravelNut342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atlanta Airport Marriott Gateway

Address: 2020 Convention Center Concourse, Atlanta, GA 30337-4200
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Atlanta
#9 Green Hotel in Atlanta
#10 Romantic Hotel in Atlanta
#11 Business Hotel in Atlanta
#16 Family Hotel in Atlanta
Price Range: $169 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlanta Airport Marriott Gateway 4*
Number of rooms: 403
Official Description (provided by the hotel):
Discover Atlanta Airport Marriott Gateway, a Silver LEED-certified hotel in Atlanta, Georgia situated just a 2-minute free ride away from Hartsfield-Jackson International Airport via the ATL SkyTrain. As one of the top hotels at the Atlanta Airport, comfortable and convenient Atlanta Airport Marriott Gateway boasts over 400 guest rooms and hotel suites with soundproof windows, iHome accessories and spacious work areas. With more than 21,000 square feet of meeting space, our hotel is ideal for productive meetings and sophisticated soirees. Plus, as one of the premier hotels near Georgia International Convention Center, guests can take advantage of an additional 400,000 square feet of technologically advanced event space, just steps away. Atlanta Airport Marriott Gateway is an excellent landing, perfect for family reunions, corporate gatherings or your next Atlanta layover. ... more   less 
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Also Known As:
Atlanta Airport Marriott Gateway Hotel Atlanta

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