We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Great service and unbeatable location” 5 of 5 bubbles
Review of Atlanta Airport Marriott Gateway

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Atlanta Airport Marriott Gateway
Ranked #14 of 171 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
Amsterdam, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great service and unbeatable location”
5 of 5 bubbles Reviewed August 9, 2013

We had a one-night stopover here at the airport in between 2 international flights last July 2013. Unbeatable location: hotel has a direct connection to the airport train. That's what we love, as Europeans. The friendly service we received was like we were regulars, even though it was our first visit. This is a very quiet and modern hotel of world class quality. You forget that you are actually in an airport hotel!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Ekeby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,032 reviews from our community

Traveler rating
    612
    323
    57
    24
    16
See reviews for
172
229
79
451
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
NH
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

Had a one-night stopover here at the end of a July 2013 trip to the Georgia mountains. This is a very clean, modern hotel of world class quality. Very convenient for the airport transportation and very quiet, which I attribute to the solid construction. All the doors feel heavy and solid and the windows are heavily soundproofed. Even the AC/Heating unit is quiet and efficient. The double queen room was not huge, but fine for a family of 4 for one night. Comfortable beds. The kids enjoyed the pool and well-equipped exercise room. Complimentary appetizers and deserts were served at the concierge level, which has a great view of the 'planes. Good quality stuff too - an excellent garlic chicken, good cheese plate. A glass of wine was reasonably priced. Given the quality in the concierge room, we opted to try the restaurant rather than search for somewhere to eat. The food was pretty good, ample, well-prepared, and very cheerfully served. In fact, this was a common feature of the staff - smart, well-trained, and very polite and helpful. Business facilities were very good - a comfortable workspace in the room with good comms. I used to be a frequent business traveler and have stayed in rooms upwards of $500 per night. The Gateway was as good as any that I have stayed in and I recommend it to the traveling businessman or family alike.

Room Tip: No noise issues even in the airport-facing intermediate floors.
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wollo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 29, 2013

I stayed here for one night and it is a very nice hotel. Carpet looks a little goofy but the rooms and bathrooms looked great. Everything was modern looking and clean and worked as it should. I was disappointed to see that there was ample parking and yet they charged $18 to park. The front desk seemed very friendly at check in. No complaints there. I did wish the sports bar stayed open past midnight on a Friday night.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
1 review
5 of 5 bubbles Reviewed July 25, 2013

I had the pleasure of spending a week at this hotel for business. The staff was always on top of everything and made sure my visit was a great one. From the great customer service at the reception desk to the maid who took care of my room I never had to worry about a thing so after I finished with business it was a great place to relax. The location was also a big plus, very convenient.. I would recommend this hotel to anyone!

Room Tip: Don't bring your hair dryer... they provide them!
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank genuineact
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta,Ga.
Level Contributor
136 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 bubbles Reviewed July 23, 2013

Tom and I stayed at the Marriott Gateway Hotel the night before flying to Mexico. I bid for an airport hotel room on Priceline and the Marriott was what we got.

We were SO lucky!!! I can't say enough about how well we were treated at the Atlanta Airport Marriott Gateway Hotel. As most everyone knows, the staff can make or break your hotel experience.

When we were checking in, I mentioned that we were celebrating our trip before flying out. With a big smile, the young man checking us in waived the $18.00 parking charge. He also gave us a card allowing us to use the concierge lounge. We were tired and it was pouring. What a treat it was to not have to go our again for dinner. We thoroughly enjoyed the excellent BBQ sandwiches, Bruschetta, fruit, cheeses and deserts. Drinks are not complimentary. The excellent glass of wine that I had was well worth the price. Thank you Marriott!!!!

There was a large convention going on, yet every staff member had a smile. The way that the lobby and bar area is configured, it did not seem crowded. The whole area is very stylish.

As would be expected our room was both well appointed and comfortable. The shower in the bath was great.

We didn't use the shuttle train as we were going to the international terminal. It would have been so convenient. It runs every few minutes.

I don't believe that this Marriott has an outdoor pool. For that reason, it may not be as good for families as some other airport hotels. However, if you are flying out, or are lucky enough to have a conference there, this hotel can't be beat!!!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Norma_Atlanta_Ga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 18, 2013

I've traveled to many US cities, including NYC last month, and many in Italy, Greece, and Turkey. The Atlanta airport is as large as a city, but with terrible signage. It took me 30 minutes of walking, asking directions multiple times, and was so focused on trying to find Marriott Gateway in ATL, I forgot to pick up my suitcase! When I got to my room and realized, I ran down to the lobby. At the lobby desk, Chastity Wallace had the biggest smile so I went to her and asked for help. She went to a back room, and came back to tell me a shuttle driver would help. With a smile and understanding, he calmed my nerves, drove me to the airport luggage area, showed me where to find my bag and waited for me. It took less than 15 mins for us round trip. I am so impressed by the attitudes of the staff, they were my knights in shining armoire last night!
The room was so quiet, you'd never know it was next to the airport. Immaculate, comfortable, worth the cost.

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LeeDonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin P, Manager at Atlanta Airport Marriott Gateway, responded to this review, July 20, 2013
Thank you for taking the time to write such an excellent review about your stay with us and the team here at the Atlanta Airport Marriott Gateway. I am very sorry to hear about the difficult time you had finding your way to the hotel. This is certainly not the first impression that we want you to have of our great city of Atlanta and we want your arrival experience to be smooth and stress-free. I am very pleased to see that our team was able to alleviate the anxiety that you were feeling and able to accommodate you by assisting with your luggage. I'm glad you were able to see how our team doesn't look at customer service as a business or even as a learned skill, rather it's part of who we are and taking care of our guests and each other is what we do.
I sincerely thank you for sharing your comments and recognizing the individuals that assisted you. I will certainly celebrate their actions with the rest of the team to help further sustain the positive culture that we have here. All the best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wauwatosa
Level Contributor
108 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed July 14, 2013

I stayed at this hotel for a meeting. Very convenient to the airport, just a short shuttle train ride. Every employee I met, from cleaning staff, to front desk, to wait staff, was very friendly and polite. This speaks to a good training program and attention to detail. If you need to have a meeting where people can get in and out conveniently, this is it.

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Paul_and_DebbieWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin P, Manager at Atlanta Airport Marriott Gateway, responded to this review, July 20, 2013
Thank you so much for your positive review from your stay with us last week. It's great to hear you mention the convenience of the SkyTrain as a fast and efficient way to get between the hotel and the airport. It's even more rewarding to read your comments about our excellent staff we have here at our hotel. When you have a team that performs like ours, it's so rewarding and it fills me with an overwhelming sense of pride. They are what make the Atlanta Airport Marriott Gateway so successful and helped us achieve the honor of being named 2012 Hotel of the Year among all of the Marriott hotels in the Americas.

Again, thank you for your kind word and we hope you come back and see us the next time your travels take you to Atlanta, whether business or pleasure. All the best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Atlanta
1.6 mi away
Holiday Inn & Suites Atlanta Airport - North
2.1 mi away
Hilton Atlanta Airport
Hilton Atlanta Airport
#78 of 171 in Atlanta
4.0 of 5 bubbles 1,460 reviews
1.3 mi away
Atlanta Airport Marriott
Atlanta Airport Marriott
#4 of 26 in College Park
4.0 of 5 bubbles 749 reviews
Show Prices
Show Prices
Show Prices
2.0 mi away
Homewood Suites by Hilton Atlanta Airport North
1.7 mi away
Drury Inn & Suites Atlanta Airport
0.1 mi away
SpringHill Suites Atlanta Airport Gateway
Show Prices
Show Prices
Show Prices

Been to Atlanta Airport Marriott Gateway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Atlanta Airport Marriott Gateway

Property: Atlanta Airport Marriott Gateway
Address: 2020 Convention Center Concourse, Atlanta, GA 30337-4200
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Luxury Hotel in Atlanta
#10 Green Hotel in Atlanta
#10 Romantic Hotel in Atlanta
#11 Business Hotel in Atlanta
#17 Family Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Atlanta Airport Marriott Gateway 4*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Priceline and Odigeo so you can book your Atlanta Airport Marriott Gateway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Atlanta Airport Marriott Gateway Hotel Atlanta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing