We (my husband, son, & myself) checked in yesterday (Christmas Eve). We are staying in a deluxe king suite. We love it because the bedroom has a door separate from where our son sleeps (living area). The room, view, decor, cleanliness, etc is all amazing! From the moment you walk in the hotel lobby to when you go to bed. All...amazing!
So far only two negatives and one was beyond corrected by an amazing man named Anthony at the front desk/concierge. 1) There is no vent in the bathroom. Minor I know, but would help out with venting smells. 2) When we arrived they forgot to address my son with a welcome gift (I was told when I made reservations they would do this). I called Anthony & inquired about it & he felt so bad for them forgetting about it, he came upstairs on Christmas Day & brought us free breakfast, lots of candy for my son, a soft drink for my son, & 2 gift cards for him to download some music! He went FAR beyond what was expected of him & in addition to that he has been very helpful in us finding places to eat, places to go, etc.
We couldn't ask for better service or a better place to stay! It's worth every penny!
- Official Description (provided by the hotel):
- Walk into a stylish new atmosphere where contemporary Southern style meets classic luxury. Located in the heart of Atlanta, Loews Atlanta Hotel exceeds our guest's expectations by providing experiences through personal engagement and putting you first. A premier choice among Atlanta luxury hotels, we offer 414 rooms and 44 suites which have been designed to be supremely comfortable and are equipped with all the amenities necessary to anticipate your every need. Each room was carefully laid out to create a spacious environment that feels more like a second home than a hotel room. ... more less
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