After a weary trip I had a pleasant welcome by the Renaissance staff. The stylish lobby, accented by a beautiful saltwater fish tank, seemed to predict an exceptional stay. Sure enough my room was enormous, well lit, and extremely quiet. I don't usually rave about bathroom fixtures, but they were superb. Mind you, the space was designed for a disabled customer, and I'm not sure if the standard rooms are as generous.
Three issues would soon mar the experience. One, a $15 per day charge for internet access (and relatively slow access at that) is absurd in this day and age. Two, something I've never encountered before, the hot water wasn't all that hot! Three, and most troubling, the room was not cleaned properly. I found a small candy wrapper on the chair, another wrapper close to the bed, and body hair on the bathroom floor. Gross.
When I told the staff about my experience at checkout, they sprang into action. The Internet charge was waved, and I was given a free ride in their shuttle to my morning meeting. They made sure I left a satisfied customer.
For a business trip, I much prefer the airy Renaissance to the dark and cramped W Hotel down the road. (It surprises me to say this, as I think of myself as a W hotel sort of guy.) I'll assume the housekeeping issues were just a fluke and give the Renaissance another go the next time I'm in Atlanta -- keeping in mind to add $15 a night to the room rate!
- Official Description (provided by the hotel):
- Renaissance Atlanta Midtown Hotel is a luxury boutique hotel centrally located in Atlanta's Midtown neighborhood. This beautifully appointed Renaissance Hotel stylishly sets "Art in Motion" while surrounding you in comfort. Just blocks from the Georgia Tech campus, this sophisticated sanctuary is easily accessible to popular destinations, like the Atlanta Botanical Garden, Piedmont Park, Centennial Olympic Park, Georgia Aquarium, CNN Center and the Georgia Dome. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotwire, TripOnline SA, Hotels.com, Priceline, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Renaissance Atlanta Midtown Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Renaissance Atlanta Midtown Hotel Atlanta