I am a big fan of the Melting Pot for special occasions with friends. I've always found it to be ridiculously expensive for what you get but since I've been there several times I know that in advance.
I used to always get excellent service at the Tallahassee location but the one in Midtown just makes you wish you had gone to J. Alexanders for the Filet and paid half the price. This is my second New Year's Eve there and likely the last.
I paid $65 for a "not fresh" lobster tail, 2 pieces of filet, and some chicken, pork, and shrimp. The waitress completely forgot our vegetables (and I love the mushrooms with the greek goddess) and didn't even bring the meats out until after half of our broth had cooked off (I'd say at least a 30 minute wait) and it was really hard to cook the meat because the broth/wine was too shallow.
The cheese pairing wasn't a great taste (as it has been in the past), the salad was barely there, and the dessert was YUMMY (Thank GOD for the dessert)
I just think for the price paid Melting Pot should OVERWHELM you with amazing service but tonight's was anything but. The only redeemable note is that the waitress was really sweet when we did see her.